Spotloan Reviews

27,805  Excellent
TrustScore 4.5 out of 5

4.4

In the Non-Bank Financial Service category

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Reviews4.4

27,805 total


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Rated 5 out of 5 stars

Easy to use

Easy to use, Good customer service.

Date of experience: April 09, 2024

Reply from Spotloan

Thanks so much for taking the time to leave a positive review about Spotloan! We work hard to ensure our customers receive a great experience. We really do appreciate the recognition!


Rated 3 out of 5 stars

Fees

I was told my next loan fees would be less but they werent

Date of experience: April 10, 2024

Reply from Spotloan

Thank you for taking the time to leave a review for us. We strive to provide an excellent customer service experience. If there is anything we can do to create a better outcome, please email us at help@spotloan.com or call (888) 681-6811. We’d appreciate the opportunity to learn more about your experience.


Rated 5 out of 5 stars

Easy to get & no penalties for paying…

Easy to get & no penalties for paying off early

Date of experience: April 05, 2024

Reply from Spotloan

Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!


Rated 1 out of 5 stars

Great for when you need the money right…

Great for when you need the money right away but the interest is sky rocket high.

Date of experience: March 29, 2024

Reply from Spotloan

Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. This said we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment.


Rated 5 out of 5 stars

I like the idea thst payments are mad…

I like the idea thst payments are mad every other week

Date of experience: April 04, 2024

Reply from Spotloan

Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!


Rated 5 out of 5 stars

Your fees were a little high but that’s…

Your fees were a little high but that’s business

Date of experience: April 12, 2024

Reply from Spotloan

Hello, and thank you so much for your positive review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. However, we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment!


Rated 5 out of 5 stars

Fast loans when you need a loan.

The people that work there are very helpful, it’s just a great place to do business.

Date of experience: April 03, 2024

Reply from Spotloan

Thank you so much for taking the time to leave a review for us. Our customer service team strives to provide professional and friendly service to all of our customers. We truly do appreciate the recognition.


Rated 5 out of 5 stars

I love the fact I can get a loan when I…

I love the fact I can get a loan when I need it. And the payments are within my budget.

Date of experience: April 05, 2024

Reply from Spotloan

Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!


Rated 1 out of 5 stars

Your interest rate is criminal

Your interest rate is criminal

Date of experience: April 10, 2024

Reply from Spotloan

Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. This said we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment.


Rated 4 out of 5 stars

Loan

Very high rates but did the job asked of. Plus no penalty for paying back early.

Date of experience: April 02, 2024

Reply from Spotloan

Hello, and thank you so much for your positive review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. However, we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment!


Rated 5 out of 5 stars

Helpful in a pinch.

Helpful in a pinch.

Date of experience: April 10, 2024

Reply from Spotloan

At Spotloan, we pride ourselves on our ability to help customers with emergency expenses tied to rent, medical bills, or even car repairs. We’re so glad that we were able to help you in your time of need! Thanks for taking the time to leave such a positive review!


Rated 3 out of 5 stars

I thought the interest and late fees…

I thought the interest and late fees were astronomical.

Date of experience: April 01, 2024

Reply from Spotloan

Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. This said we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment.


Rated 4 out of 5 stars

Loan interest is higher than other loan…

Loan interest is higher than other loan companies.

Date of experience: April 08, 2024

Reply from Spotloan

Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. This said we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment.


Rated 5 out of 5 stars

You guys are great you always there…

You guys are great you always there when I need you. Thank you for your service.

Date of experience: April 09, 2024

Reply from Spotloan

At Spotloan, we pride ourselves on our ability to help customers with emergency expenses tied to rent, medical bills, or even car repairs. We’re so glad that we were able to help you in your time of need! Thanks for taking the time to leave such a positive review!


Rated 4 out of 5 stars

Run don’t walk

It comes in handy if you need it, but the interest rate is extremely high

Date of experience: March 29, 2024

Reply from Spotloan

Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. This said we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment.


Rated 3 out of 5 stars

I like it because you got the money…

I like it because you got the money fast but could lower interest a little

Date of experience: March 29, 2024

Reply from Spotloan

Thank you for taking the time to leave a review for us. For customers that have successfully completed their previous loans, we offer a lower APR as early as their second loan with us, and we offer an even lower APR with their tenth loan. We do thank you for your loyalty and hope to have the opportunity to work with you again.


Rated 5 out of 5 stars

Easy payment plans

Easy payment plans. Cas is available fast. Just an overall great lender.

Date of experience: March 29, 2024

Reply from Spotloan

Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!


Rated 5 out of 5 stars

When I was in need of cash

When I was in need of cash, to help pay my bills. I got the help, thank you

Date of experience: April 10, 2024

Reply from Spotloan

At Spotloan, we pride ourselves on our ability to help customers with emergency expenses tied to rent, medical bills, or even car repairs. We’re so glad that we were able to help you in your time of need! Thanks for taking the time to leave such a positive review!


Rated 5 out of 5 stars

Timely manner was expedite

Great Experience was really in desperate need

Date of experience: April 05, 2024

Reply from Spotloan

We really appreciate you taking the time to leave such a positive review. We strive to provide an excellent experience to all of our customers and we are so happy that we were able to do that for you. Thanks again!


Rated 5 out of 5 stars

As a repeat customer

As a repeat customer, the reduced finance rate, was extremely helpful.

Date of experience: April 05, 2024

Reply from Spotloan

We really appreciate you taking the time to leave such a positive review. We strive to provide an excellent experience to all of our customers and we are so happy that we were able to do that for you. Thanks again!