The fact that spotloan calculated the payments better than others, adding additional to them so the loan is being paid off versus barely making a dent. Others just add the payment plus the processing fees and interest. That's what made them better.
Spotloan Reviews 28,957
•
4.4
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I understand the name now that I've had the need to be spotted with financial help in my times of need until I could reach my next payday or across multiple to make affordable payments. My stress is avoided by not getting behind and being able to sleep at night. Thanks Spot loan will always go to you for my next Spot.
I paid my loan off a few months early but their payments and interest rate is a lot more reasonable than other loan institutions..I gave them a 4/5 which I think is fair and honest
When I needed help spot loan was there in my hour of stress good reliable trustworthy company they don't judge you just give a helping hand very courteous staff they know to leason and Eason and help you out very happy I found them.
Company details
- #194 of 250 best companies in Non-Bank Financial Service
- #75 of 110 best companies in Financial Institution
- #65 of 84 best companies in Loan Agency
Written by the company
We’re here to help when you need a little extra cash. Our loans are better than payday loans - they’re installment loans. You’ll get the cash you need quickly at up to half the cost of other lenders. No late fees. No surprises. Even if you've been denied by other lenders, Spotloan may still be your answer. We say yes when other lenders say no. And, every loan with Spotloan contributes to economic growth and the betterment of a community in need. Learn more at Spotloan.com.
Contact info
P.O. Box 720, 58316, Belcourt, United States
- (888) 681-6811
- help@spotloan.com
- www.spotloan.com
4.4
Excellent
29K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
They let me get loan and it help me
They let me get loan and it help me. Very nice people helpful
Date of experience: June 10, 2024
Reply from Spotloan
Thank you so much for taking the time to leave a review for us. Our customer service team strives to provide professional and friendly service to all of our customers. We truly do appreciate the recognition.
Verified
You sent reminders on a payment do
Date of experience: June 10, 2024
Reply from Spotloan
Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!
Verified
Reply from Spotloan
Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!
Verified
Your interest rate is too high.
Date of experience: June 10, 2024
Reply from Spotloan
Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. This said we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment.
Verified
Good quick and easy thank you
Date of experience: May 21, 2024
Reply from Spotloan
Thank you so much for your positive review. For customers who accepted their loan terms on a Monday through Friday, before 11:30 a.m. CT, Spotloan will transfer the money to their bank by the end of the business day. For loan terms accepted on a Monday through Thursday between 11:30 a.m. CT and 8 p.m. CT, Spotloan will transfer the funds to their bank overnight. For loan terms accepted on a Friday after 11:30 a.m. CT through any time on Sunday, Spotloan will transfer their money over the weekend and it will be waiting at the bank on the next business day. We agree - that’s quick and easy!
Verified
Great communication
Very easy to do, friendly reminders, and account summary are among the few things done to achieve a great experience with this company.
Date of experience: June 10, 2024
Reply from Spotloan
Thank you so much for your great review. Our organization strives to provide a great loan product to those who need it and we’re proud of those efforts. We appreciate you taking the time to recognize that. Your business is so very important to us.
Verified
Getting a loan
The process of applying for a loan was really fast and easy. They deposited my money on the same day.
Date of experience: June 10, 2024
Reply from Spotloan
Thank you so much for your positive review. For customers who accepted their loan terms on a Monday through Friday, before 11:30 a.m. CT, Spotloan will transfer the money to their bank by the end of the business day. For loan terms accepted on a Monday through Thursday between 11:30 a.m. CT and 8 p.m. CT, Spotloan will transfer the funds to their bank overnight. For loan terms accepted on a Friday after 11:30 a.m. CT through any time on Sunday, Spotloan will transfer their money over the weekend and it will be waiting at the bank on the next business day. We agree - that’s quick and easy!
Verified
Direct withdrawal was always on dates…
Direct withdrawal was always on dates you said, never earlier.
Date of experience: June 10, 2024
Reply from Spotloan
Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!
Verified
Easy to work with
Date of experience: June 10, 2024
Reply from Spotloan
Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!
Verified
Its expensive but convient when your in…
Its expensive but convient when your in a nind
Date of experience: June 10, 2024
Reply from Spotloan
Hello, and thank you so much for your positive review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. However, we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment!
Verified
Interest rates WAY TOO HIGH for a…
Interest rates WAY TOO HIGH for a returning customer
Date of experience: June 10, 2024
Reply from Spotloan
Thank you for taking the time to leave a review for us. For customers who have successfully completed their previous loans, we offer a lower APR as early as their second loan with us, and we offer an even lower APR with their tenth loan. We do thank you for your loyalty and hope to have the opportunity to work with you again.
Everything is accurate. Thanks again.
OK. Nothing unusual to report at this time. Thanks again.
Date of experience: July 18, 2024
Reply from Spotloan
We appreciate your time and the positive review. If you ever have questions or concerns, please email us at help@spotloan.com or call (888) 681-6811.
Verified
Solid company
Solid company, rates improve as you developed history with them.
Date of experience: June 10, 2024
Reply from Spotloan
Thank you so much for your great review. Our organization strives to provide a great loan product to those who need it and we’re proud of those efforts. We appreciate you taking the time to recognize that. Your business is so very important to us.
Verified
I received a pre approval
I received a pre approval, when I filled it out I came back denied. When I called they daid the wrong birthday was entered to try again. I tried again and was told no because I had already applied with in 45 days. I emailed to get help and have yet to hear back
Date of experience: June 10, 2024
Reply from Spotloan
Thank you for your consideration. Please go to your email to review your Adverse Action Notice for more information.
Verified
Reply from Spotloan
Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!
Verified
Reply from Spotloan
Thanks so much for your positive review. Here at Spotloan, we work really hard to provide transparency in what we offer and to ensure our customers can enjoy an easy loan experience. We really appreciate knowing that our efforts have been successful!
Verified
They were easy to work with and fast
Date of experience: July 05, 2024
Reply from Spotloan
Thank you so much for your positive review. For customers who accepted their loan terms on a Monday through Friday, before 11:30 a.m. CT, Spotloan will transfer the money to their bank by the end of the business day. For loan terms accepted on a Monday through Thursday between 11:30 a.m. CT and 8 p.m. CT, Spotloan will transfer the funds to their bank overnight. For loan terms accepted on a Friday after 11:30 a.m. CT through any time on Sunday, Spotloan will transfer their money over the weekend and it will be waiting at the bank on the next business day. We agree - that’s quick and easy!
Do Better!!!!
I had a terrible experience…I got approved for a loan, and some of my banking information was incorrect. When I tried to reach out to customer service…they were closed for system maintenance. When I finally got in contact with a live person he told me I could apply the next day and I would get approved. The next day I applied and got denied. I reached out again…this is about a week after I applied to find out what was going on the representative a guy was very rude and combative. I reached out and got a young lady who told me they had received their funds back and I could reapply and I got denied again…called again and the lady said they hadn’t got their funds back and that’s why I got denied again she told me to wait and reapply again…I applied again and got denied…so I called again and the guy told me I have to wait 45 days to reapply…now I called again and I’m getting told the second approval isn’t guaranteed and its the system. My thing is they don’t tell you this anywhere in the terms and conditions or the privacy policy…they have very poor customer service and bad practices. If I do reapply again in 45 days I hope I have a better experience, and I wouldn’t wish what happened to me happen to anyone else.
Date of experience: July 08, 2024
Reply from Spotloan
Thank you for your consideration. Please go to your email to review your Adverse Action Notice for more information.
Spotloan approved your application wait…
Spotloan approved your application wait to 48 hours get your old number for your account check number in the following day. I asked for application again and you fill it up and you get denied !
customer service disappoint no English very hard to understand and people transfer keep waiting over 20 minutes in the phone line( high rate 0ver100%!
Date of experience: July 15, 2024
Reply from Spotloan
Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. This said we do encourage borrowers to pay off their loans as soon as possible to avoid accruing interest. In addition, we have no penalty for early repayment.
Verified
Helpful people
Date of experience: July 05, 2024
Reply from Spotloan
Thank you so much for taking the time to leave a review for us. Our customer service team strives to provide professional and friendly service to all of our customers. We truly do appreciate the recognition.
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