Qminder provides me with fantastic insights realating to the demand on the service my deparment provides; this allows us to better manager our time, and also means that our users can plan their visits around our quieter periods.
Being able to see historical data means that we can better prepare for each semester, and know what times we need cover at, and when our down times are likely to be, allowing us to work on other tasks.
The open and closed hours, as well as the one off closures makes it easier for my department to book in team meetings, and ensure the information is conveyed to our stakeholders.
I've had Qminder in my department for nigh on 10 years now, and it's implementation, support, and use have been of fantastic help to managing the demand my department faces. Review collected by and hosted on G2.com.
I wish that there was a bit more freedom to make changes on Qminder, such as the messages displayed on the iPad or TV Screen.
Previously the ability for our stakeholders to sign in remotely using the app made it much easier for students to wait away from the department, unfortunately with that feature being no longer supported, we have to provide buzzers to our students to recall them.
I also think the cost of the text message service is too high, which is why we have never implemented it. Review collected by and hosted on G2.com.
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