Qminder

croz
score 87/100

Main Category:

Other Categories:

Business Intelligence (BI) Software, Performance & Appraisal Software, Reporting Dashboard Software, Customer Service Software

Pricing:

trial/premium

Followers:

565 followers

Suitable for:

SMEs, Agencies, Enterprises

Native Applications:

Web App, Other iOS

Vendor Information:

Qminder Ltd.

What is Qminder?

A digital queue management system that improves visitor experience and provides real-time data insights.

Qminder helps service locations deliver a secure and contact-free waiting experience.

With Qminder, you can stay in touch with your visitors while maintaining social distance thanks to SMS text messages. Let customers waiting outside or in their cars know that it's their turn.

Qminder helps transform chaotic waiting areas into an oasis of calm. Powerful yet easy-to-use, it cuts down wait time by more than 50% and helps personalize service through feeding customer data to your staff.

Apart from a safe waiting experience both for your visitors and employees, you get:

Tools to help you deliver excellent customer experience
Shorter wait time
Increased business profitability
Real-time control over service locations
Analytics for data-driven decisions
Easy to set up and use

Used worldwide by industry leaders: Lyft, Uber, Taxify, Apple premium resellers, AT&T, Verizon, Johns Hopkins. More than 500 locations, more than 36 000 000 people served.

Get started now. Free 14 days trial. No credit card required.

Compare Qminder

Qminder Awards

Qminder currently scores 87/100 in the Visitor Management category. This is based on user satisfaction (86/100), press buzz (44/100), and other relevant information on Qminder gathered from around the web.

The score for this software has declined over the past month. What is this?

www.qminder.com

Visitor Management Market Radar

Qminder Product Overview

Languages Supported: English, Spanish, French, Russian

Qminder Features

360 Degree Feedback
A/B Testing
Analytics
API
Application Tracking
Attendance Tracking
Budgeting
Calendar Management
Chat
Contact Management
Conversion Tracking
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Employee Database
Employee Incentive Management
Employee Onboarding
External Integrations
Feedback Management
Forecasting
Google Apps Integration
Inventory Tracking
Keyword Tracking
Lead Management
Lead Scoring
Link Tracking
Marketing Automation
Multi-Site
Multi-User
Notifications
Onboarding
Project Management
Scheduling
SEO
Supplier Management
Timesheets
Vacation & Absence Calendar
Badge Printing
Site Access Management
Electronic Signature
NDA Management
SMS
Click-to-Dial
Employee Engagement
SAP Integration
Net Promoter Score
Dashboards
Reports
Visualization

Qminder Pricing

Qminder Pricing Plans

Starter

$429.00
15 user(s) / month

Everything you need to digitize your queue management.

Business

$659.00
30 user(s) / month

Starter features + SMS notifications & chat

Premium

$1,049.00
50 user(s) / month

Start & Business features + branding, data controls, dedicated support

Enterprise

Custom
Per location

SAML-based Single Sign-On
Dedicated Account Manager
SLA & custom Terms of Service
Priority Support
HIPAA

Credit card required: No

Qminder FAQs

Who are the main user groups of Qminder?

Main user groups of Qminder are:

Retail Industry
Healthcare industry
Government institutions
Click & Collect services
Educational institutions

Does Qminder offer guides, tutorials and or customer support?

Qminder provides:

Live human customer support - A customer success team specially dedicated to guide and assist our clients.
FAQ & service support - Frequently Asked Questions as well as advice and answers from the Qminder Team for easy and quick help for the clients.
Video tutorials - Qminder provides videos that guide customers in setting up the software and installing on iPads or TV.

What are some applications Qminder is commonly used in tandem with?

Qminder is mostly used in tandem with the following applications:

Zendesk
Zapier
Other business Intelligence systems

Does Qminder offer multi-user capability (e.g. teams)?

Qminder is set up per location and allows multi-user capability with providing various roles for your coworkers (Clerk, Location Manager, Administrator, Owner).

What is Qminder generally used for?

Qminder is used for physical locations in order to craft customer experience by organizing waiting lines, greeting customers, capturing their reasons of visit and informing them about the waiting line status. Qminder offers personal customer service and gathers valuable data for service Intelligence.