dotloop Reviews & Product Details

Dotloop is easy to use and easy to share for signature. It has individual and team features. Support answers my calls within 3 minutes every time and the representative is able to resolve my call. Review collected by and hosted on G2.com.

Not every counterparty uses the platform. When I receive documents from another document system, I have to upload them to my system. Review collected by and hosted on G2.com.

Ease of use, great interface, great features Review collected by and hosted on G2.com.

Sometimes it will wipe out what you do when you type. Review collected by and hosted on G2.com.

It makes writing a contract from a tedius and time consuming thing, to a quick and easy task. Review collected by and hosted on G2.com.

Mobile isn't easy enough and setting up a document on the go isn't worth the time. Review collected by and hosted on G2.com.

Dotloop was working fine. I could see when the documents were signed. My clients had their portal to look at documents once signed. My clients could also communicate with the vendors that I had listed. It is a great transaction management for realtors like myself. The customer support was great. I was able to maintain different client transactions in an organized fashion. I used Dotloop just about every day. It didn't take any time to learn. Review collected by and hosted on G2.com.

Sometimes it was hard to stay organized and moving around in the different transactions was challenging. Also, it showed square markings where the e-signatures were supposed to be done. I also had an incident in which the other agent I was co-oping with could see another document of mine that she was not supposed to see. Not sure what had happened. My office switched platforms so it would have been a cost to me if I had kept Dotloop. Review collected by and hosted on G2.com.

Templates free storage, easy to use inconvenient for myself and my clients Review collected by and hosted on G2.com.

The set up is a little tricky and integrations took a little while to get everything set up but once it was ready to go, it has been very convenient for my business Review collected by and hosted on G2.com.

Their Support is fantastic. You can call and speak with a knowledgeable person who resolves issues quickly. Rarely have I had to wait for a resolution. Their printable documentation and video instructions are great tools and are easy to understand. Review collected by and hosted on G2.com.

There's some quirkiness to the product that confuses the average user. Duplicate loops are common when agents share documents during a transaction. This requires extra steps and the know-how to copy documents from one loop to another to maintain a complete file of documents for a transaction. When you accidentally drag a document on top of another when you're trying to reorder them, the document disappears and you have to look through the activity log to locate it. When you upload a PDF document that has any kind of security features enabled, Dotloop will not allow you to download or print the document. The Split Document feature isn't always an option and it's hard to know when you can and cannot split the document into multiple documents. Review collected by and hosted on G2.com.

It allows myself, clients and customers sign electronically without having to be face to face. The signatures are also date and timestamped. Review collected by and hosted on G2.com.

The onboarding process was kind of long, however; outside of that I do not have any complaints. Review collected by and hosted on G2.com.

Easy of use, easy to edit, easy to find information Review collected by and hosted on G2.com.

You cant access the same system on phone Review collected by and hosted on G2.com.

I can create my own templates and set the pattern for how those templates will be used. Review collected by and hosted on G2.com.

It is a bit easy to "mess up" a loop when you are first learning to use the program.

Maybe it's different now, but when I first started using the program, it would have been helpful to have little pop-ups and reminders to help along the way so you don't irrevocably edit something Review collected by and hosted on G2.com.

Finally found the best transaction management system! Easy to learn, set up, and integrate into my business process, which has dramatically enhanced and streamlined my transactions. I now have one central hub for all my documents and communication, and obtaining signatures and sharing is a breeze. Review collected by and hosted on G2.com.

Integration with my company and association/MLS is not yet the greatest and may be due to licensing issues. It's not a deal breaker as there are ways to work around this challenge. I have not found other difficulties and that's why I like this system a lot. Review collected by and hosted on G2.com.