How Can I Renew My MagicJack & Keep My Old Number?

By J. Kerr

With a Magic Jack phone, you can talk hands-free.
i Ryan McVay/Photodisc/Getty Images

If your annual subscription to Magic Jack has ended and you want to renew your subscription, you can renew it online since Magic Jack does not offer this service by telephone. Magic Jack offers several renewal packages from which you can choose.

Log on to the Magic Jack site at magicjack.com.

Click the "Customer Care/Live Agent" tab at the bottom of the screen. On the next screen, scroll down to the bottom of the page and click on "Members Features".

Type in your email address or phone number, then type in your account password. Then click the "Login" tab. If you can't remember your password, click on the "Remind Me by Email" tab and it will send your password to your email address.

Click on "My Subscriptions". Click on the "Reactivate" button under "Reactivate Expired/Inactive Subscription".

Choose the renewal plan you want to purchase by clicking on the appropriate plan box. After choosing the plan, click the "Next" button.

Enter your billing information along with credit card information and then click on "Complete My Order" to complete the order and send the order to be processed.

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