Azuga Fleet Reviews & Product Details

I do not like this company at all. They are by far the worst company I have dealt with. Review collected by and hosted on G2.com.

This review will likely not get posted considering the reviews here are far from what I have read on google. BUT, This company is the worst I have ever worked with. We have been back and forth with Azuga for 10months on all of the issues with their equipment. We have had 0 resolution from their support team and have had to figure out 99% of the issues on our own.

My advice would be to NEVER use this company. They were and still are very responsive when it comes to selling their product with all the spam emails, but you will wait DAYS and in my case WEEKS before getting a call back when you have an issue with their product. When you finally do get a call back the person will have little to no knowledge about their own products and will keep guessing as to what is wrong. They will throw it back on you that it is installed wrong, then to find out that you never got the correct equipment in the first place. (NOTE: if your truck runs a PTO you need a completely different device). Once you install the "correct" devices the amount of "false alerts" will increase 10 fold. We have tried to test the system by purposefully jamming up our brakes to see if it will trigger an actual event, it doesn’t. For the month of April alone my system has thrown 770 alerts, of which 60 were either correct or could have been a close call. The majority of the alerts are when my truck doesn’t even have a driver in the cab.

I am currently waiting for a response on my refund, I was promised I would have a response by the end of the day for the last 3 business days…. My guess is that they are going to refuse my refund and I will have to get my lawyers involved. Review collected by and hosted on G2.com.

We have been using Azuga for the past 3 years. The features have been helpful in providing alerts and video footage to capture events that has help us in recognizing concerns as well as releasing us from liability in such cases. I have great support and whenever I have questons or concerns, I get a response within 24 hours and my concerns are rectified or information provided to meet my expectations! Review collected by and hosted on G2.com.

We do get some "disconnect" issues with the system on a few units but they are resolved in a resonable amount of time or able to get replacment devices when necessasry. Review collected by and hosted on G2.com.

The ability to track and look back at the history of where my vehicles are and who is driving them. Review collected by and hosted on G2.com.

I don't like the integration of the breadcrumb feature. I wish it would show the route instead of points on a map Review collected by and hosted on G2.com.

I love the detailed reports that I can run for a verity categories. I'm also able to see live camera footage from assets and easily download past recordings.

I love how user friendly the software is. It's easy to navigate, easy to run reports and easy to pull video clips.

I access the dashboard at least three times per day and it gives me a very good summary of the trips.

The hardware was easy to install. Luckily, there was good instructions that came with the cameras and by the third vehicle it only took about 10 minutes.

I only had to contact customer support one time in a year and that was for a billing issue. Luckily, the issue was resolved quickly. Review collected by and hosted on G2.com.

One drawback is that I wish that I could receive alerts on my phone when certain parameters are met, such as speeding. Review collected by and hosted on G2.com.

I am able to locate where my drivers are at all times. I have needed to "find" them during the day to see which driver was closest to a client that needed immediate service & didn't have to make numerous phone calls to find out where everyone was at. Has saved me alot of valuable time & money. Review collected by and hosted on G2.com.

have not found anything that we dislike about it yet. Review collected by and hosted on G2.com.

Azuga makes it easy to keep track of a large fleet of vehicles. Can do custom reports and get real time data. No need to worry about where you vehicles are located because they are easily accessible on the mobile app. Review collected by and hosted on G2.com.

If vehicles are not driven or in storage the modules drain your battery. Review collected by and hosted on G2.com.

Azuga allows me to track multiple trucks. It allows me to replay a trucks specific route, so i can retrace his exact route. We switched to Azuga because it was far more affordable then other competitors. Review collected by and hosted on G2.com.

I would like if there was an option for the drivers to have access to a eDVIR or lod books on the app. Could there be an option to add a driver without providing an email address? Review collected by and hosted on G2.com.

The vehicle tracking was accurate. Being able to see the codes from the engine is very helpful when sending vehicles in for maintenance. The units are easy to install. Review collected by and hosted on G2.com.

The cameras are good, but expensive to add on and not very feature rich when compared to competitors. Review collected by and hosted on G2.com.

I love the GPS map so I can see the real time location of my vehicles. Review collected by and hosted on G2.com.

I dislike that they continued the GPS stickers for our vehicles. Other drivers get frustrated we obey speed limits. Review collected by and hosted on G2.com.

What i like best is Consistent updates and user friendly Review collected by and hosted on G2.com.

I curently do not have anything that I dislike about Azuga Review collected by and hosted on G2.com.