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Azuga Fleet Reviews & Product Details

Azuga Fleet Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Azuga Fleet Media

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Azuga Fleet Reviews (192)

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Reviews

Azuga Fleet Reviews (192)

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4.7
192 reviews

Pros & Cons

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CK
Office Manager
Small-Business (50 or fewer emp.)
"WORST CUSTOMER SERVICE EVER"
What do you like best about Azuga Fleet?

I do not like this company at all. They are by far the worst company I have dealt with. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

This review will likely not get posted considering the reviews here are far from what I have read on google. BUT, This company is the worst I have ever worked with. We have been back and forth with Azuga for 10months on all of the issues with their equipment. We have had 0 resolution from their support team and have had to figure out 99% of the issues on our own.

My advice would be to NEVER use this company. They were and still are very responsive when it comes to selling their product with all the spam emails, but you will wait DAYS and in my case WEEKS before getting a call back when you have an issue with their product. When you finally do get a call back the person will have little to no knowledge about their own products and will keep guessing as to what is wrong. They will throw it back on you that it is installed wrong, then to find out that you never got the correct equipment in the first place. (NOTE: if your truck runs a PTO you need a completely different device). Once you install the "correct" devices the amount of "false alerts" will increase 10 fold. We have tried to test the system by purposefully jamming up our brakes to see if it will trigger an actual event, it doesn’t. For the month of April alone my system has thrown 770 alerts, of which 60 were either correct or could have been a close call. The majority of the alerts are when my truck doesn’t even have a driver in the cab.

I am currently waiting for a response on my refund, I was promised I would have a response by the end of the day for the last 3 business days…. My guess is that they are going to refuse my refund and I will have to get my lawyers involved. Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Hi Christin,

I am truly sorry to hear about your experience and the frustrations you’ve faced with our service and equipment. This is not the level of support or reliability we strive to provide, and I can understand how discouraging it must have been to feel like you weren’t getting clear answers or timely resolutions.

I want to assure you that your concerns are being heard and taken seriously. I’d like the opportunity to connect directly, review the issues you’ve experienced in detail, and ensure you get the resolution you deserve. Please reach out to us at customercare@bridgestone.com so we can prioritize your case.

Your feedback is valuable in helping us identify where we’ve fallen short and where we need to improve. While I regret that your experience has not reflected the standards we aim for, I appreciate you taking the time to share it with us.

JH
Region 6 Director
Small-Business (50 or fewer emp.)
"Best vehicle tracker system."
What do you like best about Azuga Fleet?

It is great to know where all of your fleet is located at any time. We are a public utility, and during an emergency we utilize Azuga Fleet to identify the closest vehicle to respond as quickly as possible. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

I wish you could track the used route better if you are trying to figure out where that vehicle was at a certain time. Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Hi Jeremy,

Thank you for your thoughtful review! It's made our day to hear that Azuga helps your team respond quickly during emergencies. We’re glad to play a role in supporting such an important responsibility.

We appreciate your feedback about route tracking and agree it’s an area with room to grow. Input like yours helps us continue to improve and deliver even more value to teams like yours.

Thanks again for trusting Azuga. We’re grateful to support the important work you do!

KM
Regional Director of Operations
Mid-Market (51-1000 emp.)
"Great equipment experience"
What do you like best about Azuga Fleet?

As a regional director, I am blessed to to check on my fleet at anytime from anywhere. At home, at work, just hanging out. I can always see what my team is doing. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

I really don’t have a dislike. Nothing comes to mind Review collected by and hosted on G2.com.

PS
Assistant Business Development Director
Enterprise (> 1000 emp.)
"Azuga Fleet for small company"
What do you like best about Azuga Fleet?

We’re a smaller operation, about 10 trucks. But the features in the app are super easy to use and are very helpful for our managers to take care of their own equipment Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

Don’t have much negative to say. This is a great product Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Thanks for sharing your experience! We’re glad to hear that Azuga is helping your team stay organized and giving managers an easy way to keep tabs on their trucks. Knowing we’re helping your business run more smoothly and save money really makes our day!

Thanks again for trusting Azuga to support your fleet. We’re excited to keep helping your business grow!

AR
Hybrid Tech
Small-Business (50 or fewer emp.)
"Very helpful to improve your alertness on the road"
What do you like best about Azuga Fleet?

What i like is that you can check your score on the daily basis to see where you can improve your skills on the road Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

What i dislike is that when other drivers cut you ofd and make you hit the brakes a little harder and it brings down your score drastically. Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Hi Ariel,

Thanks so much for your 5-star review! It’s great to hear that checking your daily score helps you stay more aware behind the wheel. We love knowing our tools can make that kind of difference in your day.

We also understand how frustrating it can be when other drivers force sudden braking that impacts your score. Feedback like yours helps us keep refining the system so it better reflects real-world driving situations.

We really appreciate you sharing your experience and for prioritizing safety on the road!

SP
Pest control technician
Enterprise (> 1000 emp.)
"Azuga fleet feedback"
What do you like best about Azuga Fleet?

Suga Fleet helps me identify all my potential driving areas that need improvement, such as speed and erratic driving. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

It doesn’t take into consideration when someone pulls out in front of you and you have to brake really hard, which obviously gives you a ding on hard braking. Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Hi Steve,

Thanks for taking the time to leave a 5-star review! It’s rewarding to know our tools are making a real impact by helping you spot areas for improvement and keep your driving on track. We also appreciate your note about hard braking in unavoidable situations. Feedback like yours is invaluable as we continue refining our scoring to better reflect real-world driving.

Thanks again for sharing your experience and for prioritizing safety every day!

BW
General Manager Fleet and Delivery Manager
Mid-Market (51-1000 emp.)
"Route App Review"
What do you like best about Azuga Fleet?

What I like best about the APP is It is user friendly and has ease of functionality. I believe the APP is applicable to any number of Driver / Delivery Route needs and would recommend the APP for other companies. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

There are some technical issues with the mapping and orientation of the designated routes. The mapping can reorganize the pins frequently too, especially when adding new data. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Mid-Market (51-1000 emp.)
"Azuga is a very useful tool!"
What do you like best about Azuga Fleet?

I like that it keeps track of my speed to hold me accountable. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

I do not like that the camera will not work without someone connecting it to the vehicle. Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Thank you for taking the time to share your feedback! We’re so glad to hear that Azuga helps you stay accountable on the road and makes it easier to track the vehicles you’ve used, that’s exactly the kind of support we aim to provide.

We also appreciate your note about the camera setup. We understand it can be inconvenient when extra steps are required, and feedback like this helps us identify ways to make the experience smoother in the future.

RS
Kinship Care Coordinator
Mid-Market (51-1000 emp.)
"Thank you for Safety"
What do you like best about Azuga Fleet?

It keeps me safe while I am driving to my visits. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

The camera makes me a little nervous when I’m driving Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Hi Roshaunda,

Thank you so much for sharing your experience! We're glad to hear that Azuga is helping you feel safer on the road and supporting you during your visits, that’s exactly what we aim for. We understand that having a camera in the vehicle can take some getting used to, and we truly appreciate your openness about that.

Thanks again for being part of the Azuga family!

KM
Case Manager
Enterprise (> 1000 emp.)
"Easy to use, fairly accurate"
What do you like best about Azuga Fleet?

I like the Azuga Fleet automatically connects to the car and its one less thing I have to think about. Review collected by and hosted on G2.com.

What do you dislike about Azuga Fleet?

I feel like sometimes the Azuga app will detect me holding my phone or drinking a drink when I'm not doing that activity. Review collected by and hosted on G2.com.

Response from Tami Strand of Azuga Fleet

Thank you for your 5-star review! We’re glad Azuga is helping take a little stress off your day by connecting automatically to your vehicle, making driving safer and simpler is exactly what we aim for. We also appreciate your note about activity detection. While it’s designed to spot potential risks, we know it isn’t perfect every time, and feedback like yours helps us keep improving.

Thanks again for sharing your experience and for being a part of the Azuga community, we’re happy to share the road with you!

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

17%

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Azuga Fleet Features
Inventory
Fuel Management
Maintenance
Safety
Driver Tracking
Driver Behavior
Route Optimization
Vehicle Performance
Driver Performance
Costs
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