In-room Wifi? Honors or ATTwifi?
Jan 9, 2014, 8:38 pm
#1
Original Poster
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,327
In-room Wifi? Honors or ATTwifi?
Been staying in several Hilton properties in southern California since October.
At check-in, each hotel always says "As a Diamond, you're entitled to free internet access. Here is the password to the network 'ATTwifi.'" and then they write the password on the card pamphlet.
Every hotel then has wifi networks named "HHonors" and "ATTwifi".
What's the point of the two networks? Why does the front desk never mention "HHonors"?
I was having trouble gaining internet access earlier this evening and front desk said to only use ATTwifi. I said I was, and asked if I should try HHonors. The front desk said "No. ATTwifi is open and does not require you to enter a password."
I'm now surfing using HHonors because ATTwifi can't access the internet.
At check-in, each hotel always says "As a Diamond, you're entitled to free internet access. Here is the password to the network 'ATTwifi.'" and then they write the password on the card pamphlet.
Every hotel then has wifi networks named "HHonors" and "ATTwifi".
What's the point of the two networks? Why does the front desk never mention "HHonors"?
I was having trouble gaining internet access earlier this evening and front desk said to only use ATTwifi. I said I was, and asked if I should try HHonors. The front desk said "No. ATTwifi is open and does not require you to enter a password."
I'm now surfing using HHonors because ATTwifi can't access the internet.
Jan 9, 2014, 9:09 pm
#2
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,037
I use whichever is stronger. Log in process is the same.
For my iPhone, I use ATT since no messing around with login.
For my iPhone, I use ATT since no messing around with login.
Jan 10, 2014, 3:32 pm
#3
Join Date: Dec 2009
Location: Seattle
Programs: Hyatt Explorist, Hilton Diamond
Posts: 221
I've always been confused by this as well....but have always used "HHonors". At my last stay, the desk clerk specifically stated that to access wifi to go through "ATTwifi", so that's what I did. This was an ES property, I believe. I am not sure what the difference is, except for HHonors you use your membership number and PIN and for ATTwifi you use a code they give you at the desk....at least to the best of my recollection that is how it works.
Jan 10, 2014, 8:58 pm
#4
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,037
With either ATT or HHonors, I always simply get the usual login page and put in my Diamond #
Jan 10, 2014, 10:55 pm
#5
Used to be bulldoggolfer05
Join Date: May 2007
Location: So Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
I've often wondered about this and on occasion found one to work when the other doesn't, but in general they seem to be the same network. Perhaps something mandated by Hilton Corporate? After all, we all know how tech and IT savvy Hilton Corporate is!!! 
Jan 11, 2014, 10:32 am
#6
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,164
As far as why they have two, your iPhone point pretty much hits the mark. Having "attwifi" means that AT&T cell phones can transparently connect to and use that network, something they aren't going to do to "hhonors". At the same time, having "hhonors" gives Hilton the branding they want.