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Find a Location

First Entertainment Credit Union has 1 locations, listed below.

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    Business ProfileforFirst Entertainment Credit Union

    Credit Union
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/12/2005

    Years in Business: 57

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6735 Forest Lawn Dr, Hollywood, CA 90068-1001
    Years in Business:
    57
    Business Started:
    1/1/1967
    Business Incorporated:
    1/1/1967
    Accredited Since:
    4/12/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • First Entertainment CU
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 6:00 PM
    Sa:
    9:00 AM - 2:00 PM
    Business Management
    • Ms. Donna Hurst, Coordinator
    • Ms. Stephen Owen, CEO
    Contact Information

    Principal

    • Ms. Donna Hurst, Coordinator

    Customer Contact

    • Ms. Donna Hurst, Coordinator
    • Ms. Stephen Owen, CEO
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    22 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had my vehicle registration changed from my sons name into mine. Around 2021 /2022 the car note was transferred into my name but the vehicle registration was not changed into my name I have all the documents that were sign for this matter to be completed . The car had tickets from my son that should not have been included with the transfer. Its been more than 2 years passed with paperwork done 4 times and no name change of registration or repayment for the tickets that were paid. I have been put on hold and mistreated and talked to with little respect towards this issue or time this matter has gone on by members of your company . I am very very upset with the manner of treatment to me as a member and demand this matter be resolved immediately including repayment of the tickets that came with the registration.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Davin A

    1 star

    03/30/2023

    **** has gone down hill they do not care about the Customer i have issues with my ********************** card 4 months no card no payments documented and are missing ask for managers call back to rectify problem NOT 1 HAS CALLED ME!!! $1895 in payments missing... next stop lawyers

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