Your email address can be found under the Contact Details section of the My Details tab in eStudent.

To log into your student email account follow the steps below:

• Open up a web browser and go to: http://my.jcu.edu.au/
• In the Windows Live ID field, enter your full JCU email address i.e. firstname.lastname@my.jcu.edu.au
• Enter your normal JCU computer account password
• Click Sign in

If you are having problems logging in, please try the Password Strength Tool to see if your current password is going to work with the new system or whether you need to change it now. If you still cannot access your email or have been locked out of your account please contact the IT Help Desk.

Changing your password

If you need to change your password, follow our steps online.  Do not under any circumstances change your password from the "can't access your account?" link on the Microsoft Outlook Live website.

After you have changed your password, you need to wait one hour before attempting to log back into the Outlook Live website.