Pbebank Reviews 2

This is the single worst bank in the country. Customer service is non-existent as they rarely answer the phone, never answer emails. When you do manage to get a hold of someone they rarely fix the issue, its usually let me get a form to you that you can fill and email us. Of course they'll never reply or acknowledge receiving it.

Their adoption of technology probably dates to the 1990s, pathetic user interface, very limited features and of course no service to go with it. That is their signature and trademark.

My advice, don't go near them with a 10 foot pole. A Completely useless, worthless and hopeless organisation.

Date of experience: October 25, 2023

Public Bank Berhad is the worst financial institution to get a mortgage from. Have you ever heard of a bank where 1 year after making payments you loan INCREASES?

Ever heard of a bank that approves X amount and later uplifts the amount by $20,000 for unexplained charges? and later another $10,000. Despite making monthly payments your loan increases every year?

Unbelievable right? Try them and find out for your self.

Date of experience: September 18, 2020