PinkCupid Reviews

127  Poor
TrustScore 2.5 out of 5

2.6

In the Dating Service category

Write a review

Company activitySee all

Reviews2.6

127 total


Sort:


Rated 1 out of 5 stars

I got charged for 3 mths

I got charged for 3 mths, I wanted to cancel after 3 weeks ,as a lot of profiles are men disguised as women and wasting my time, I made several reports to pink cupid reports depth, got no results from it, so I told them to refund my 3 mths. subscription. I am yet to see my refund.

Date of experience: April 06, 2024


Rated 5 out of 5 stars

Staff and quality of women makes this site A#1 for me!

One, you have different pricing options that I've never seen before ie: you can join for one week without having to commit to 6-12 months. Two, I had only been on this site for a few days when I encountered a scammer and when I wrote you about it, you removed that person straight away, and that's what made me really like the staff. Also, the staff was polite and caring about my encounter. I like doing business with a company that takes my feelings and concerns into account. Thank you so much, pinkcupid!

Date of experience: July 28, 2023


Rated 1 out of 5 stars

Transphobes

Transphobes. I signed up as female because I am a female both my pasport ans driving license are marked with a F. I have been honest all the way written that I am a transgender, and lesbian. After several months they changed my gender to male. I tried to change it back then they wanted me to send a photo ID which I didn't give them. I explained to them that most lesbians reject contact with men and you can switch that off in the settings. So lesbian transgender women with an M in their passport or driving licens can't find a match on PinkCupid unless you sign up as Female and never mentions in your profile that you are transgender. And you see that's a big problem too if you meet up with someone and they believe you are a female signed female at birth.

PinkCupid Just make more genders Its not rocket science.

Date of experience: January 07, 2024


Rated 1 out of 5 stars

I'm a paying customer on pink…

I'm a paying customer on pink cupid.Most accounts are unverified.
You will get messages from south wales, Brazil, Australia and I'm in the Niagara region.This app by far had been the worst dating app I have been on.I have never met one legit person as of yet.I will not be renewing or ever coming back on this app.
Save your money and your time.

Date of experience: December 25, 2023


Rated 3 out of 5 stars

A free account should allow you to read…

A free account should allow you to read people's messages. Then you would actually get more people signing up. At the moment I haven't been able to engage with anyone, just see pic and basic info. Not enough to convince me this site is for me. Also , I haven't signed up for premium because I want more reassurance that I can cancel easily without my card continuing to be billed even when I've stopped using my account. Thanks

Date of experience: November 17, 2022


Rated 1 out of 5 stars

Today after paying with my bankcard my…

Today after paying with my bankcard my membership was suspended for suspected fraud, are they the fraudsters! Im yet to learn i had a few dates, got 2 message them was it fake , it says response with in 48hours now watch this space. Now there sexually discriminating against me by altering my gender and saying im unable to contact females who have alredy made contact and the females were aware i was a chick with a dick, an im trans female who likes females so that make me lesbian... LBGT plse help anyone.

Date of experience: September 14, 2023


Rated 5 out of 5 stars

I'm a bit disappointed because I am…

I'm a bit disappointed because I am from Canterbury in Kent, but not seen any women from this area.I do not live or go to London or other places, as I do not drive, it would be great to see women from this area, obviously if there are any on your books Thankyou

... it

Date of experience: August 06, 2019

Reply from PinkCupid

We are sincerely sorry that our app is not meeting your expectations. pinkcupid.com is still young and in the process of creating a new member network. We offer many other larger dating apps. Please visit www.cupidmedia.com for more information.


Rated 1 out of 5 stars

Profile Terminated before I could even set one up.

I tried signing up for this site in hopes of meeting women in my surrounding area. Signed up and then logged on to create a profile. It was taking quite a while to load, so I went and did some other things. Less than two hours later, when I attempted again, I got a notification when I logged in stating that my profile had been terminated due to suspicious activity?!? so I sent a message as requested to the email team and they responded by telling me I needed to send a copy of a government issued ID. They did not give me any information of what happened to render my account, suspicious and terminated and I found it very suspicious that they were asking me to send a copy of a photo ID with information that most scammers use to steal your identity. Decided it's not worth the hassle to use this if this is what occurred before I can even get on the site to check it out. 😢

Date of experience: January 05, 2024


Rated 4 out of 5 stars

Do well communication with this

Do well communication with this.

One person have been break in my email address and I’m believe name is Cecilia Soloman is hacked. Cecilia’s use Pinkcupid before it what say to me.

Other fine to me. Very honest each other in Pinkcupid.

Date of experience: December 19, 2020

Reply from PinkCupid

Hello Millie,
We are sorry you have experienced this. Please contact www.pinkcupid.com/en/help/helpdesk so we can investigate the issue and assist you further.


Rated 5 out of 5 stars

Loved this site

Loved this site! Dated a few women mostly from other countries but then I met my perfect match in 2012 she lived 110 miles from me! We dated for 4 years then married and are forever grateful for this website. Yes it had its difficulties and definitely frustrating at times but all is worth it in the end. Patience is key to finding the one woman you’re meant to spend forever with.

Date of experience: May 01, 2021

Reply from PinkCupid

Hello Jamie,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.


Rated 1 out of 5 stars

Very unsafe site!

Very unsafe site!
New profiles are clearly not vetted before becoming visible because there are so many male profiles lately when males are supposedly not permitted at all. Customer service just advises you to hit the report button…. why should we do your job for you?! Why don’t you check new profiles before allowing them on? It’s not rocket science!
The site is now international, what’s the point in that, shall we just jump on a plane to grab a coffee to meet someone? Unbelievably stupid!
So many profiles show women completely unclothed, another supposedly not allowed rule but after reporting they are still on there.
This used to be a safe respectable site, not any more, far from it!

Date of experience: March 25, 2022

Reply from PinkCupid

Hello,
Sorry to hear you had a bad experience. We have a zero-tolerance policy for non-genuine users on our sites and have invested heavily in both automated systems and human moderation to catch bad actors. We review each profile and take action accordingly.


Rated 5 out of 5 stars

impressed

Have only just started but women seem older and more mr pathway although there is noting wrong with th he younger women either. Good information and I like the sorting into area👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

Date of experience: May 04, 2020

Reply from PinkCupid

Hi Eru,
We are really glad that you like our app. Your support and voice are very important to us.


Rated 2 out of 5 stars

This dating site is riddled with…

This dating site is riddled with scammers. So easy to pick as most women will not approach another woman with "hey baby" unless trust has been established. I had someone supposedly in the east coast usa, saying good day at 8:50 pm east coast time. Them the classic, I will like to chat out of the site as I am not here all the time---please. I paid but cancelled renewal, I hope they honor that.

Date of experience: February 10, 2022


Rated 1 out of 5 stars

Dating platform completely unsuitable…

Dating platform completely unsuitable for GERMANY! And a very bad complaints management. All I can say is: STAY AWAY from the premium membership. Rip off!

Für DEUTSCHLAND völlig ungeeignete Dating-Plattform! Und ein sehr schlechtes Reklamations-Management. Ich kann nur sagen: FINGER WEG von der Premium-Mitgliedschaft. Abzocke!

Date of experience: September 11, 2023


Rated 1 out of 5 stars

What is this? Won't allow delete.

What is this?! I received an email asking me to verify my account. However, I did not sign up for this dating service or whatever it is. At the bottom of the email it said to click if your address was used in error to delete this account. Well, I did and instead it was switched off temporarily. No, PinkCupid! It needs to be deleted before I get all kinds of crazy spam or people contacting me. I kept contacting support and customer service and it's an automatic response saying "to switch off your account...." Blah. Blah. Blah. It STILL WILL NOT DELETE. Scam site, allowing anyone to use your email.

Date of experience: August 20, 2023


Rated 1 out of 5 stars

Be cautious with the people you meet here!!!

This site creates a lot of problems. 90% of the profiles are fake and when you report these people they do nothing about it and when you finally meet someone it shows them constantly online when they're not creating bad feelings about that person.

Date of experience: March 21, 2023


Rated 2 out of 5 stars

Sex pests, scammers and dead accounts

It looks and feels great, but once you're in, you soon find most women who contact you are either just in it for sex or are trying to scam you. There seem to be loads of members on Pink Cupid but, when you look at when they were last online, most are months and months ago. I feel like I've wasted a lot of money and am now trying elsewhere instead.

Date of experience: November 02, 2021

Reply from PinkCupid

Hello,
We are sorry that you have encountered non-genuine members on our app. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.pinkcupid.com/en/help/helpdesk