Broadstripe Cable Reviews

We are well contented with the service and the network. They are very cooperative and helpful when surrounded by any type of problem. We are very much satisfied with their connection. I personally recommend to take their connection.

I am trying to file a class action lawsuits against this company. Their billing cycle is on the 6 of each month but the bill is due on the 26. So they said I owe a past due bill after one of customer service said I had a zero balance. In which I did by my records, they interrupted my service. They are rip off. Every time it rains the cable service is acting up. I will be filing a claim with Better Business Bureau and hopefully with the help of other, my lawyer, I am willing to see that this company will no longer be allowed to extort money from consumer. I've read a lot of the reviews, and I have experience majority of the complaint. Consumer Affairs it would behoove you to look into this company.

Internet is always slow, or nonexistent. I call (I've never had anyone be rude to me) and they reboot the modem, it'll work for maybe an hour and then back out again. I also cancelled my phone service which should have lessened the bill (they said it would but it didn't). They always put charges from your last bill on the next, which I don't understand. Very frustrated!

I sign up for Internet service and I'm very upset because of the terrible service, my Internet is always slow. Customer service is very rude, they are not helpful at all. This company is the worst. Please save time and money, don't do business with them. They are horrible. They made mistakes and refuse to fixed the problem. Warning STAY Away from these scam artists.

This is the worst very unprofessional company that I ever had to deal with. Customer service has a very bad attitude. I was trying to get service at my home. The tech came out to my home and told me that they couldn't get the internet to work because they needed to run a cable from my home out into the street and I was ok with that. They said I would get a call from them when they were coming out. I never received a call from the company so I had to call them so they gave me a date on when they would come and run the cable. They never showed up so I called them and they switch the date without calling me so I wasted my time waiting on them to show up.

Have been with Broadstripe or Broadwipe as I call them. Horrible internet. Having traveled the world and only lived in third world countries for years on end because of State Department duties and various embassies overseas, I can firmly say, Internet speeds in West, Africa/India/Philippines are better than what we experience here in Lothian, Maryland UNITED STATES OF AMERICA. Online gamer well you can forget about that or anything online... Horrible service. Sometimes it's impossible to watch Netflix without it going into 240p resolution... YouTube... no chance of ANY video being fully loaded... It's expensive and we are being held hostage. This is why internet should be FREE. It makes me so mad to think that this "company" is legal and is still in business when literally every state in the country has rated it no more than 2 stars. Please people do not get Broadstripe... They need to burn to the ground.

Broadstripe is the worst service provider I have ever had and I mean any service provider. I have been with them for over 2 years (only service in my area). They recently offered me a lower price which I gladly accepted. I knew Verizon was entering the area real soon so I figured this was to keep me from going with Verizon when they activated the area. I just called to cancel my service to go with a real company but I was told that when I accepted the discount I agreed to a 2 year contract. In no way was I told that I would be locked in for 2 years and have to pay a $400 cancel fee. I have immediately opened a complaint with Maryland's Better Business Bureau.

I have been with wow cable for 2 years now and every month they add money on to my bill that was paid off the first of the month. Do not get this company. They like to rip people off, take their money and cut the service off.

My 86-year-old father is not computer savvy, so when he said he didn't have email I looked into it for him. Myself I am not an IT person but I work on and with computers every day. Dad said that they were upgrading his email. I read the email that they sent with the info on it. It was a list of servers etc. and what to enter at those areas in your account. Nothing else! Just the list, not where to go to put in this info, nothing. So I call CUSTOMER SERVICE! HA! What a joke. I was on the phone for 2.5 hours and nothing was done! He kept saying that I wasn't typing in the info correctly! Hello, I can type and read and see that I am putting it in right.

Storm tore cable wire from service pole outside house. Cable is supported only by a tree branch between house and pole. Cable is hanging 8-9 feet off of road. Called WOW (Broadstripe), got India on phone, Hajji told me they can get it repaired Saturday. Today is Tuesday. Then Hajji tells me to contact my fire department for a downed wire so that WOW will dispatch an emergency crew to repair. ** 'em! When the wire ends up tangled around someone's neck and the service is ripped all to hell, they will send a crew, along with their attorneys for the lawsuits. I see why they call them "WOW"!