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Simplenote users not able to log in with WordPress.com account on Mac, Windows, Linux #1229
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Having the same issue on the Windows 10 / Microsoft Store app version as well. This isn't limited to Linux. Can login just fine from Android. App is stuck on:
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I've been asking users to remove Simplenote from WordPress.com connected apps in https://wordpress.com/me/security/connected-applications to see if clearing that allows them to login. I believe I answered questions from the 2 Linux users Melissa talked about and another one with login issues in Windows. Waiting on the user feedback. |
Removing SimpleNote and re-adding it didn't help.
Still unable to login.
The debug console shows a bunch of messages though under the Network tab:
When I click on the Authorize button, SimpleNote calls the following URI:
https:// public-api.wordpress.com/oauth2/login/?client_id=99999&redirect_uri=https%3A%2F%2Fapp.simplenote.com%2Fwpcc&response_type=code&scope=global&state=app-6ef47a0237be4f999999&action=oauth2-login&redirect_to=https%3A%2F%2Fpublic-api.wordpress.com%2Foauth2%2Fauthorize%2F%3Fclient_id%3D99999%26redirect_uri%3Dhttps%253A%252F%252Fapp.simplenote.com%252Fwpcc%26response_type%3Dcode%26scope%3Dglobal%26state%3Dapp-6ef47a0237be4f999999%26jetpack-code%26jetpack-user-id%3D0%26action%3Doauth2-login&blog_id=0&_wpnonce=9999999999
Which responds with an HTTP/302 Redirect
location:
https:// app.simplenote.com/wpcc?code=XXXXXXXXX&state=app-6ef47a0237be4f999999`
And sets various cookies related to my account ID and credentials.
SimpleNote then calls that redirected URI above:
`Request URL:
https:// app.simplenote.com/wpcc?code=XXXXXXXXXX&state=app-6ef47a0237be4f999999\
Which receives an HTTP/302 Redirect to the following URI (callback):
`location:
simplenote://auth?state=app-6ef47a0237be4f999999&user=REDACTED&token=0a2a...7e70&wp_token=17QE...0PMi&new=false`
But SimpleNote can't complete the call-back!
It tries to request:
`Request URL:
simplenote://auth?state=app-6ef47a0237be4f999999&user=REDACTED&token=0a2a...7e70&wp_token=17QE...0PMi&new=false`
Which never completes!
![2019-03-13_17-10-11](https://user-images.githubusercontent.com/7026750/54315090-af0f7880-45b3-11e9-9050-80c5652eba01.png)
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@gellenburg for now, are you able to log in with the email address and password originally used to set up your Simplenote account? |
#1875140-zen also was not able to login. |
I've been able to reproduce it on a Mac as well. It get stuck on:
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How? By typing in my email and password.
Note, the web version of simplenote works just fine. It's the electron version that's borked.
…On March 13, 2019 8:09:55 PM EDT, msilbers ***@***.***> wrote:
> Still unable to login.
@gellenburg for now, are you able to log in with the email address and
password originally used to set up your Simplenote account?
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You are receiving this because you were mentioned.
Reply to this email directly or view it on GitHub:
#1229 (comment)
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Sent from my Android device with K-9 Mail. Please excuse my brevity.
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@gellenburg Yes, exactly. If you are having any trouble with that, you can contact support here and we can help you out: https://simplenote.com/contact-us/ |
I'm confused, what is Support going to be able to help me with when the Electron version of SimpleNote is hanging when I attempt to login with my WordPress account, yet I am able to login with my WordPress Account with the web version of SimpleNote just fine? Edit: I mis-understood your original question. YES I can login with an Email and password with the Electron version just fine. |
Bug also reported in #1907138-zen |
I have a further report of this on Windows 10 in 1970162-zen. Here's the user's report:
I've recommended that the user sign in with an email address and password as a workaround. |
I have a user on Ubuntu 18.04 with snap, Debian package or AppImage and can't login with their WordPress.com account. When they click on Approve button it is stuck on Authorizing... ZD-1980519 I have advised the user to clear browser cookies and try. Also asked to try logging in with their email address instead of username. |
Issue reported again for Windows app in #2006605-zen |
Reported again for windows app in #2017672-zen. Advised to log in with email address instead. |
Reported again for Ubuntu app in #2016677-zen |
Noticing this as well for https://github.com/Automattic/simplenote-electron/releases/tag/v1.5.0 |
Affecting me too. |
Another report on Twitter. Windows 10 and Linux (elementary OS 5.0) |
Same Issue. Windows 10 (downloaded exe and store app) Simplenote 1.5.0 |
Another report in 2202705-zen on Windows: |
Another report in #2274510-zen |
Is there an eta for a fix? |
@codebykat after some auditing I stumbled upon some oddities. Also see original PR in #764 for one, we request the OAuth token with since we ask for on the other hand, if we simply request it seems to me like we're probably just confused in this code. the web version and Electron versions should use different mechanisms (web should have auto-expiring token probably, and Electron can store the code) but we're getting lost in the imperative code and interplay with the a few thoughts:
more manual testing. I used the "Persist Logs" function in the browser network tab and waited until I was ready to hit "Approve" on the "Hello!" screen. This one does the final redirect, and I found something. When the I'm suspicious that we might have an issue on the server when dealing with that protocol link. On the other hand, the test OAuth client you created uses At the heart of this issue is the To summarize:
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hello from more than 2 years later and it still happens with electron on Mac Mojave. GRRR |
Hi @ElrikSettee, this is a quite old bug that was fixed in version 1.10, in 2019. If you are currently having trouble logging in can you please open a new issue so we can help track down the problem? Thank you! |
Two reports so far for Linux (reproducible on Mac and Windows as well)
Ubuntu 18.10 with 4.18 kernel. Simplenote 1.5.0
Linux Mint and Manjaro. Both are the latest LTS version
I can reproduce this on the Electron Mac version as well, and there is a report for Windows, so it's all 3 Electron apps.
Steps to reproduce
What happened
Linux: "the authorization gets stuck when after clicking "Authorize" button"
Linux: "It goes berserk and issues thousands of requests to
auth
"Mac Electron: for me, nothing happens at all
Simplenote version
1.5.0 (is not an issue in 1.4.1)
WORKAROUND:
You can still log into the Simplenote app with your account details, using your email address and password used to originally sign up.
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