Xbox Live Sign-In Issues
Unless you're having issues with your local internet connection, Xbox Live sign-in issues can be caused by service outages on Microsoft's side. These outages can sometimes be system-wide and sometimes occur only in specific locations or with specific users.
Need assistance with error codes such as 0x87dd0004? Check out our common Xbox errors guide below. See: Is Xbox Live Down?.
You may have to wait until service is restored to use its features.
You can check the status of Xbox Live's connection status here.
Sometimes, the outage is over and sign-in issues persist. To fix Xbox One Xbox Live sign-in problems, perform a full reboot of your system, also known as a powercycle, cold restart or hard reset. To do this, hold the power button for 10 seconds while the system is on. The system will turn off. When you hit the button again, it will start and display the green start-up screen. All your data is preserved, but cache and some settings are reverted and log-in or game start issues are resolved.
Alternatively, you can perform a hard restart from SETTINGS, SYSTEM, by choosing RESTART.
If the manual reboot doesn't work power down the Xbox One, unplug it, wait for 10 seconds, plug everything back in and power it back on.
Common Xbox Error Codes
Having issues with your Xbox Live and need some assistance? Here are some of the most common Xbox Error Codes that you may encounter.
0x87dd0004
Often occurring while downloading content on your Xbox, Microsoft has a number of solutions that could potentially help you over come the annoying 0x87dd0004 error.
Find solutions for the 0x87dd0004 error code here.
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