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How to Cancel Amazon Prime

Amazon Prime offers members a lot of benefits for $139 a year, but if your holiday shopping is done and you're ready to move on, here’s how to cancel your membership.

Updated November 27, 2023
pile of amazon boxes

Amazon Prime is a valuable service for many people. For $139 per year, you get a range of benefits, including free two-day shipping, streaming movies and TV shows via Prime Video, a large music library through Amazon Music, unlimited photo storage from Amazon Photos, free PC games with Prime Gaming, and a library of books and magazines through Prime Reading.

You also have access to free two-hour delivery on groceries in certain cities, early access to special deals, free access to Audible audio series, and a host of other features. A $9-per-month add-on gives members access to healthcare services from One Medical.

Altogether, it sounds like quite a package, but what if you decide a Prime membership is no longer for you? Maybe it's no longer in the budget, or perhaps you signed up just for Black Friday and Cyber Monday and want to ditch the service. You could have even been tricked into subscribing, according to the FTC.

The good news is that if you are a paying member who has not used your benefits, you are eligible for a full refund of the current membership period, which should be processed within three to five days. Here's how to cancel your membership.


Cancel Your Amazon Prime Membership

Open the Prime Membership Page
(Credit: Lance Whitney/Amazon)

First, sign in to the Amazon website. You can begin the cancellation process one of two ways. Go to Account & Lists > Account > Prime or navigate to Account & Lists > Prime Membership. Either option places you at the Prime membership page with your account details.

End Membership
(Credit: Lance Whitney/Amazon)

Under the Manage Membership section in the top right, click Update, cancel, and more and select End membership from the bottom of the drop-down menu. Amazon then tries to convince you to stay, showing a page detailing your current billing cycle and all the benefits of Prime.

Continue to cancel
(Credit: Lance Whitney/Amazon)

If you decide not to cancel at this time, click Remind Me Later to get a reminder before your membership renews. Otherwise, click Continue to cancel to proceed.

Amazon then makes one last-ditch effort to keep you onboard by allowing you to pause your membership instead of cancelling it outright. If you wish to do this, click Pause on renewal.

Finish cancelling
(Credit: Lance Whitney/Amazon)

If you are still resolute in your quest to cancel, keep the option set to Cancel on renewal, and then click End on [date] to finally sever ties with your Prime account.

Think you will miss the free shipping and other benefits? There are ways to avoid paying full price for a Prime subscription.

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About Lance Whitney

Contributor

I've been working for PCMag since early 2016 writing tutorials, how-to pieces, and other articles on consumer technology. Beyond PCMag, I've written news stories and tutorials for a variety of other websites and publications, including CNET, ZDNet, TechRepublic, Macworld, PC World, Time, US News & World Report, and AARP Magazine. I spent seven years writing breaking news for CNET as one of the site’s East Coast reporters. I've also written two books for Wiley & Sons—Windows 8: Five Minutes at a Time and Teach Yourself Visually LinkedIn.

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