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BambooHR Reviews & Product Details

BambooHR Overview

What is BambooHR?

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your employee data, payroll, time tracking, and benefits information for seamless coordination and security. Whether you're managing payroll, tracking employee time, or handling benefits, BambooHR ensures accurate data and a smooth user experience. Features like electronic signature collection streamline operations, saving time and reducing environmental impact. With BambooHR, you can automate key HR functions and workflows throughout the entire employee lifecycle, from onboarding to offboarding. Notable clients like Fitbit, Fab, FreshBooks, Klout, and Squarespace rely on BambooHR to stay organized and efficient. Learn more at www.bamboohr.com.

BambooHR Details
Product Website
Languages Supported
German, English, French, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified)
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Product Description
Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.
How do you position yourself against your competitors?

BambooHR® differentiates itself from its competitors in a variety of ways. We built our HRIS system with the entire HR experience in mind. Instead of simply automating basic HR tasks, we design products that enable HR professionals to provide strategic value to their organizations and promote widespread use and understanding – from automation tools to strategic features. A few examples are:

- Clean design and intuitive user experience
- An award-winning applicant tracking system
- A seamless payroll experience
- A time tracking feature that streamlines approvals
- A revolutionary performance management system


Seller
Description

BambooHR's cloud-based system is an intuitive, affordable way for growing companies to manage essential employee information in a personalized Human Resources Information System (HRIS). Its software sets HR free to do great work and be more strategic, which helps the entire organization do the same.

Overview Provided by:

BambooHR Media

BambooHR Demo - Job Info Tab
Job Info Tab
BambooHR Demo - New Hire Packet
New Hire Packet
BambooHR Demo - Pay Info Tab
Pay Info Tab
BambooHR Demo - Open Enrollment
Open Enrollment
BambooHR Demo - Employee Timesheet
Employee Timesheet
BambooHR Demo - Employee Performance Report
Employee Performance Report
Play BambooHR Video

Official Downloads

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2,593 BambooHR Reviews

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2,593 BambooHR Reviews
4.4 out of 5
2,593 BambooHR Reviews
4.4 out of 5

BambooHR Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
DG
Mid-Market (51-1000 emp.)
"BambooHR Makes HR Easy!"
What do you like best about BambooHR?

I absolutely love BambooHR—both as an HR Manager and as an employee. It’s truly an all-in-one platform that makes my day-to-day so much easier. Everything works seamlessly, from employee records and time-off tracking to onboarding and performance management. The user interface is intuitive, and it’s clear that a lot of thought has gone into making the system efficient and easy to use.

One of the things I appreciate most is how BambooHR continues to innovate. The new products and features being launched are exactly what we need to stay organized and ahead of the curve. Every update seems to solve a real-world HR challenge. It’s made a huge impact on how we manage our people and processes—and I couldn’t imagine going back to the way things were before.

Highly recommend it to any HR professional looking for a smarter, more streamlined way to work! Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The one area I think could use improvement is multi-company access. I manage HR for four different companies, which means I need to maintain four separate logins. It would be incredibly helpful to have a unified dashboard or single sign-on—especially since some of our employees work across multiple entities. Having everything in one place would streamline things even more. Review collected by and hosted on G2.com.

LW
Human Resources Generalist
Small-Business (50 or fewer emp.)
"Easy-to-use HR software"
What do you like best about BambooHR?

I love the ease of it. Whether it's on my app or the website, I can find what I need quickly and effectively. I love it as an employee but also as an Administrator. We have expanded our package over the last several years and I love it so much more! Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I'm sure there's so much that I just don't know how to use. One thing that would be a more helpful add would be a better integration with recording and paying out Housing Allowances for our Ministers. It just requires a little extra work for me. But anytime I've had to call Customer Support, they have been super helpful! Review collected by and hosted on G2.com.

AI
Performance and Rewards Administrator
Mid-Market (51-1000 emp.)
"Bamboo HR turns zeros into heroes"
What do you like best about BambooHR?

My company was using spreadsheets to collate, track, monitor all HR data. There were years of errors! When we started using Bambo HR, we noticed that the time spent to complete the hiring process was immediately halved!. Performance Manaagement became less frustrating resulting in more appraisal reviews being completed by deadline. In addition, to these positive experience, we noted that any challenges we expeirenced were met with an almost same day response. Bamboo HR's helping heroes made us feel like we were definitely going to be taken care of and no matter was too small. Finally due to the amount of features we now had access to, a nuber of siloed approaches became redundant resulting in Bamboo HR becoming our central hub for communication. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Based on our Performance structure, there is not enought quantiative support/features for this.I still have to do this semi manually to maintain the company's standard. Review collected by and hosted on G2.com.

WD
Director Of Human Resources
Mid-Market (51-1000 emp.)
"Very user-friendly and easy to navigate for employees and administrators."
What do you like best about BambooHR?

The platform is very clear, and very thorough for everything HR related. Any time I need to reach out to Customer Support with a question, they respond promptly and make sure that we reach the answer. I work in the BambooHR platform on a daily basis, for the majority of the day. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The one item that I struggle with in the platform is ensuring Third Party Access for the Tax Types in Payroll. That seems to be an ongoing issue with getting it correct and implemented with some of the states. I have been working through it with BambooHR though, and we will get there! Review collected by and hosted on G2.com.

AG
Director, People Operations
Mid-Market (51-1000 emp.)
"LOVE BambooHR"
What do you like best about BambooHR?

BambooHR is a centralized place for all of my HRIS, benefits, payroll, HCM, recruiting, onboarding, offboarding, employee engagement, performance management needs and then some. I love how it all interacts/integrates and is extremely intuitive. Implementation was long, but very well structured which made things smooth as we went through the process. Any time I have or have had a question, they are super on the ball with responding and being of assistance. BambooHR is a tool that I use on a daily basis for multiple reasons and it always delivers! It is easy to use and the customer support is unparalleled! n Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Nothing! We are incredibly happy with BambooHR and have nothing but good things to say! Review collected by and hosted on G2.com.

BR
HR Generalist
Mid-Market (51-1000 emp.)
"Glowing Review for BambooHR"
What do you like best about BambooHR?

We've been using BambooHR for a couple of years now, and I can't say enough good things about it. Their customer service is truly exemplary—responsive, helpful, and always going the extra mile. The platform itself is extremely user-friendly and even fun to use, which is rare in HR software!

What really stands out is how frequently they update and improve the system. It genuinely feels like our feedback is being heard and acted upon. That kind of responsiveness builds trust and makes us feel like valued partners, not just users.

BambooHR has become an indispensable part of our HR toolkit, and I wholeheartedly recommend it to any HR team looking for a reliable, intuitive, and people-first solution. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Multi-State Payroll Tax Setup: Navigating payroll tax configurations across multiple states can be complex, and we’ve found that BambooHR’s current setup doesn’t always make this process as seamless as we’d like. More intuitive tools or clearer guidance in this area would be a huge help.

California Time Clock Compliance: California has very specific labor laws, especially around time tracking and breaks. Ensuring compliance through BambooHR’s time clock features has required extra manual oversight. We’d love to see more built-in support for CA-specific rules to reduce the administrative burden. Review collected by and hosted on G2.com.

MD
Admin and HR Manager
Small-Business (50 or fewer emp.)
"Solid HR tool that’s easy to use and keeps things organized"
What do you like best about BambooHR?

As an HR manager, I wear a lot of hats, and BambooHR really helps me stay on top of everything. It’s easy to navigate, even for people who aren’t super tech-savvy, which means fewer questions coming my way for simple things like PTO balances or updating personal info. I also love how smooth the onboarding process is—new hires get set up quickly, and it makes a good first impression. It’s taken a lot of the manual work off my plate, and that’s made a big difference. I use it all day, every day. Customer support is usually pretty fast and new users get integrated super quickly as it is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

here are a few areas where BambooHR could improve. First, the reporting tools can be a bit frustrating when I want to dig deeper or build custom reports. They cover the basics, but more flexibility would go a long way. Second, there’s no built-in way to track mileage or employee expenses, so I have to manage reimbursements outside the system, which adds extra steps.

Also, I wish there had been more transparency around the payroll add-on. I was surprised to find out that something as routine as having a state tax notice reviewed came with an additional charge. It’s the kind of detail I would’ve appreciated knowing up front. Review collected by and hosted on G2.com.

KR
Human Resources Manager
Small-Business (50 or fewer emp.)
"HRIS Simplified"
What do you like best about BambooHR?

BambooHR has remained true to a lot of it's claims of providing a clean interface and intuitive system with resources to help empower employee files, payroll, documents etc. with ease. The system is is one of the most affordable I've seen and is easy to navigate even if you are not familiar with HRIS/HCM systems. And by far the payroll feature is one of the best I've used to date.

I appreciate that while most things feel self explanatory in the way the system is designed, that even if I can't find what I'm looking for the use of the Chat and calling a rep really ensures that my answers are swiftly answered. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

We recently upgraded to the Pro package and I've been having doubts if it's worth it. The performance management piece still feels limited even with the 1:1; we desire better ways to communicate and celebrate staff and the surveys feel too restricted not allowing us to be able to get to the types of questions we really want to ask. We are still learning the Pro features but so far are on the fence. Review collected by and hosted on G2.com.

TW
Human Resources Generalist
Mid-Market (51-1000 emp.)
"The perfect HRIS solution!"
What do you like best about BambooHR?

Bamboo is plug and play. It has everything you need, when you need it. If you encounter a snag, the Bamboo support team is incredibly fast and friendly. I have never had customer support from ANY business like I do with Bamboo. Implementation was a breeze and supported the entire way by a BambooHR rep. We use Bamboo all day every workday. This is coming from a company that was utilizing manual processes and paper. Integrating Bamboo into our way of life was the best decision we could have made as a growing company. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I haven't found anything to dislike about BambooHR yet. Review collected by and hosted on G2.com.

ME
Director of Human Resources
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"The best decision for our organization!"
What do you like best about BambooHR?

I found BambooHR while searching for a solution to bring all our HR tasks and documents into one place. Our small organization was previously relying on multiple spreadsheets, which made tasks unnecessarily time-consuming. We were also transitioning from being 100% in-person to a fully remote workforce spread across the U.S., so we needed a reliable, user-friendly platform that could handle everything from employee data storage to hiring, onboarding, offboarding, and recruiting.

During my research, BambooHR stood out as the clear choice. Not only did it meet all our requirements, but it also aligned perfectly with our organizational culture. The team at BambooHR never pressured us to sign up; instead, they focused on understanding our needs and showing how their product could help.

Over time, I’ve come to realize that I can't imagine managing HR without BambooHR. It has freed up so much of my time, allowing me to focus on more strategic aspects like HR strategy, organizational culture, and employee development—areas that were previously competing for my attention. Our employees love how easy it is to use, especially the self-service features that let them manage their personal information with ease.

We've since added Payroll and recently upgraded to the Pro Package, which includes Total Rewards, Employee Community, and Performance Management. The reporting feature has been a dream, making it easy to generate reports on turnover, eNPS results, time off, and other crucial payroll data.

Customer service at BambooHR is top-notch! I always feel heard and helped in the best way and never feel like I’m bothering anyone. Everyone I’ve interacted with has been quick to respond and incredibly helpful.

Looking ahead, I’m confident that BambooHR will continue to be an integral part of our HR operations, making even the smallest tasks easier. I appreciate how BambooHR is always open to feedback and consistently rolls out updates and improvements. Every time I receive a product update email, I’m excited because I know it means another fabulous enhancement is on the way—one that not only makes my job easier but also positively impacts the entire organization! Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

"Dislike" feels like too strong of a word. There’s nothing about BambooHR that I truly dislike. However, there are a few features that can be a bit frustrating, though they're far from being deal-breakers. For instance, the setup process for signature documents and some of the text fields within the job posting feature could be more intuitive. That said, I’m confident these areas will improve over time. So, while these quirks can be annoying, I don’t hate them, and I’ve learned to work with them. It’s still a vast improvement over our previous setup, where we juggled countless spreadsheets and documents—uploading, downloading, and then uploading again!

Now that we’ve been on the Pro Plan for a while, I do wish BambooHR offered more of an à la carte option. It’s all or nothing, which is unfortunate given the significant price increase. For example, while the Performance Tool is fantastic, our team only uses the Reviews feature consistently, and that’s just once a year. The Goals and 1:1s tools are hit or miss. As a flexible organization, we don’t mandate their use, and some teams prefer other documentation methods. We also never use Employee Community. This was already a question mark when we upgraded, and while I like the idea of sending messages with acknowledgments, we’ve found alternative solutions that fit better with our current setup (like Google Chat). If I had the choice, I’d keep only the Performance Tool and drop Employee Community. Unfortunately, we’re now leaning toward downgrading and going back to Google Docs and Sheets for annual reviews—not ideal, but a reflection of how the value hasn’t matched the cost for us. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

9%

Perceived Cost

$$$$$
BambooHR