3,219 total
We love the Green chef meal kits! We have loved 95 percent of the meals we have ordered. They are all delicious and have completely individual flavors unlike some meal kits I’ve ordered from other vendors in the past. We order gluten free exclusively for my child’s gluten allergy. The prices are very reasonable too considering the meals taste like they are from a good restaurant or a good home cook.
Date of experience: April 25, 2024
The recipe selection is great. Very flavorful and creative meals. We wanted to stay but for the money paid no way.
The portion sizes are ridiculously small. My wife and I are active, thin people. It’s not like we’re gluttons expecting to gorge ourselves.
We actually weighed the provided meats and vegetables before and after cooking several times. More often than not they didn’t even constitute the USDA suggested serving. Soups were the exception.
Date of experience: April 25, 2024
We have been using them for 10 weeks now. Almost no week has come where they missed ingredients, some items have perished upon arrival, or delivery was delayed by a day or totally missed. Worst among these companies and we have used many like Blue Apron, etc.
Date of experience: April 29, 2024
Reply from Green Chef US
Hi Shahram! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be contacting you to discuss the matter further. Thank you for being the best part of Green Chef!
I've been using Green Chef for 2 months. It has really helped me to eat healthier. I don't consider myself one who enjoys cooking so I was a little leary of the concept. I'm happy to say that it's really easy! I purchased a rice cooker and a few other utensils to make prep easier. It takes me about 30-40 mins from start to plated.
The only negative, for me, is that occasionally something gets left out of the bag, ie a scallion. Unfortunately to err is human. One time they accidentally sent me 2 of the same meals, the same week. They provided a $10 credit immediately, which was nice, but I feel they could have done better here.
Date of experience: April 29, 2024
We love the recipes and preparation is usually easy to follow. We have been disappointed in vegetable quality lately- e.g.last two orders we discarded the celery and used our own.
Date of experience: April 29, 2024
I’m a long time customer of Green Chef, who has previously mostly been happy. Order did not arrive last Friday and when I called at the end of the day to inquire I was told it was still out for delivery and was just delayed. Instead, a bag of wet rotten garbage arrived the following Thursday. The food was jumbled in a garbage bag and put in a new box, which is now my smelly problem to deal with. Really?? Who delivers a leaking box of something that smelled liked the contents died? Customer service offered a refund (which was actually just a credit on the next delivery) after 3 calls, + $18.00 for the inconvenience and extra garbage bag fee. This is the 2nd occurrence of this type. We purchase this meal delivery service for convenience, to ensure healthy portions and to eliminate food waste. Big fail across the board and customer service was “meh”. A full refund is a good starting place (and not a credit on future boxes), but $18.00 is NOT the way to retain me as a customer. I was planning on a Green Chef meal last Friday (nope), planning on doing something other than meal planning and grocery shopping on Saturday (nope), not delighted to take more time to deal with the rotten leaking food on my porch and multiple calls to customer service. I would be embarrassed to recommend Green Chef to a friend at this point.
Date of experience: May 02, 2024
I absolutely love the food. Everything is fresh, organic, and clean Whenever I have had an issue, customer service has been fantastic. Having the meal service helps us to stay accountable to eating clean.
Date of experience: April 21, 2024
We love green chef! We started with green chef years ago and then rotated thru other services over the past decade.
I'm so glad we're back. Green chef is the best food service we've tried. The food is delicious and healthy, the variety is great, the recipes are simple, the app is easy to use, pausing when you on vacation or out of town is a breeze, the delivery is timely, the cost is now competitive and they communicate well.
Date of experience: April 18, 2024
The quality of your food is excellent. I renewed my subscription after I realized as a single person, you feed me way better than I feed myself! No more popcorn for dinner!
Date of experience: April 28, 2024
Bulls#% rewards. If you provide a rewards system, you need to make it easy to use and intuitive. A conversation w/ your customer service later, I still don't have access to whatever you say I've earned.
Date of experience: April 19, 2024
Reply from Green Chef US
Hi! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with accessing your rewards, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be contacting you to discuss the matter further. Thank you for being the best part of GreenChef!
I love the quality and taste of the food and that it's mostly organic. On some days, I enjoy the prep work and don't mind the clean up after, however, there are days that I get home later from work, I'm tired and hungry and really want something quick and easy with less clean up, yet also still healthy. I also wish that I could order less. I often have much more than a single person living alone can possibly eat in a week. Another suggestion/question... there are frozen gel packs that are great to feed plants. Are the gel packs that you use safe for this purpose?
Date of experience: April 22, 2024
Reply from Green Chef US
Hi Anita! While we currently don't offer plan sizes specifically designed for singles, I want to assure you that your suggestion has been duly noted. We will surely pass your feedback to all of our teams so we can take it into account when making changes and improvements in the future. Furthermore, we’re constantly innovating to provide the most eco-friendly packaging available. All of our packaging is made from recyclable, reusable, and/or compostable materials - except where we can’t get around it for food safety reasons. Recycling and composting facilities differ based on your location. To discover local recycling choices, such as plastic drop-off locations, visit earth911.org or www.plasticfilmrecycling.org for plastic film. We appreciate you taking the time to rate us! Thank you for being the best part of Green Chef!
Delivery problems
I love the food, but we had some problems with green chef. Food smelling, late arrival, and missing ingredients. I’ll try different subscription
Date of experience: April 28, 2024
The recipes were all very similar yet different. Some of them I just got completely grossed out about the flavors that were chosen to mix together. Sometimes there was too much salt sometimes it was too much Parmesan cheese and they don’t seem as healthy as they used to be.
Date of experience: April 26, 2024
Reply from Green Chef US
Hi! Thank you for your review! It is feedback like yours that helps us grow and improve! We want you to know our chefs are creating new and different meals regularly and improving old favorites! Our teams receive your feedback and take it into account as they develop or improve meals (and add ons)! We hope you'll keep an eye out for different options hitting the menus each week! We appreciate you taking the time to rate us! Thank you for being the best part of GreenChef!
The things I dislike:
Customer service is unavailable when I'm making dinner and running into problems or need to report something.
Can't download the recipe cards from the app - which is really inconvenient when the card is missing from the box.
Plastic wrapping garlic cloves seems very unnecessary. In general a lot of plastic, although it's nice that the meals are in a paper bag.
Directions seem written to use as many dishes a should possibly be needed - little effort to conserve on that front.
Difficult to report damaged or bad items, although it is nice that it doesn't happen very often, much less than other meal kits I've used.
Things I like:
Tons of options to choose from weekly.
Meals usually turn out better than I expect, although I can't say I've had one yet that I've enjoyed enough to eat twice.
Date of experience: April 18, 2024
Reply from Green Chef US
Hi Melissa! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with customer care, missing recipe cards, packaging, and difficult-to-report damaged items we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be contacting you to discuss the matter further. Thank you for being the best part of GreenChef!
I love Green Chef because it takes the decision making off me. There is no food waste, and no need to shop for ingredients. They offer a great variety of delicious vegan recipes. I have loved every single one.
Date of experience: April 20, 2024
Food is absolutely delicious, best meal service. We have tried so far, and we have tried multiple. Easy to make, and tons of options. Only small complaint would be that it is a bit pricier than the other options.
Date of experience: April 26, 2024
Great tasting food with the right calorie etc., mixes. Good price. Excellent and reliable delivery. Great packaging. User friendly website and communication. I'm so glad I was introduced to you by my daughter!
Date of experience: April 25, 2024
The package arrives generally on time. No major delays. The ingredients are fresh. Over several months only one spice packet was missing.
Date of experience: April 18, 2024
The Green Chef experience has been great, the meals are novel and have me using spices and methods I haven’t used before. I’ve learned a lot. Directions are clear and easy to follow. I appreciate the options for changing my style of eating. Most dishes are delicious!
Date of experience: April 13, 2024
The meals were good, but 2 of the 3 meals were missing ingredients. I love that there are several gluten free options!
Update: The Green Chef team reached out to me and applied a nice credit to my account for the inconvenience of missing ingredients and apologized several times and that the packaging dept. is aware.
Date of experience: April 19, 2024
Reply from Green Chef US
Hi CC! I'm glad to hear that you enjoyed the taste of the meals from GreenChef despite the missing ingredients! We are so sorry to learn that you didn’t receive all of the ingredients in your box! Please know, this is not the experience we want for you and we are here to work with quality and packing departments! We hope the following order arrives with everything so you can enjoy every meal! We will forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be contacting you shortly to discuss this matter with you.
