Century Support Services Reviews

2,613  Excellent
TrustScore 5 out of 5

4.9

In the Debt Relief Service category

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Reviews4.9

2,613 total


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Rated 5 out of 5 stars

Extremely impressed with Elias D

Let me start off by saying i had absolutely no intention on signing up or even dealing with my debt. To be honest i get so many of these calls i was about to say something rude and hang up but he was so polite I decided to listen to the pitch again. Elias was very direct and was genuinely helpful. I only signed on because how informative and comfortable he made me. Every question and concern was answered until i understood. I probably would never have taken the steps to get out of debt if it wasnt for his great personality. He really took the time to share the company mission and a lil history and I look forward to completing this journey and have complete confidence in Elias and Century. thanks #giveliasaraise

Date of experience: April 15, 2024

Reply from Century Support Services

Corey, thank you for taking the time to share your experience with us! We are thrilled to hear it was a great one. It's heartening to hear how Elias's approach helped you see a path forward with your debt. It is so important to us that you feel confident going into your program.We're thrilled to have him on our team and appreciate your recognition of his dedication and knowledge. We're here to support you every step of the way on your financial journey. We thank you for choosing Century! Best wishes to you.


Rated 5 out of 5 stars

Matthew, the Awesome Debt Specialist

My experience was great because my Debt Specialist Matthew Stimson was very helpful. Matthew went over and beyond the call of duty to assist me. He was very professional, knowledgeable, polite, respectful, and certainly understanding. I was very impressed by his expertise. He answered all of my questions and concerns. Matthew explained what to expect and how the programs works in great details. He truly cares about his customers. He is among the best world wide. Matthew deserves an employee of the year award, a monetary bonus, plus a million goal stars. Kudos to Matthew! Great job!

Date of experience: April 03, 2024

Reply from Century Support Services

Michelle, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Matthew provided you with such exceptional service. We're incredibly proud to have Matthew on our team! It is so important to us that our clients know we truly care about them and want them to succeed. It is also so important that all of your questions get answered so you can go into our program with confidence. We thank you for choosing Century and best wishes to you on your financial journey!


Rated 5 out of 5 stars

very knowledgeable on all question and…

very knowledgeable on all question and making me understand what going to happen

Date of experience: April 23, 2024

Reply from Century Support Services

Heath, thank you so much for sharing your experience. We are delighted to hear that you felt our team was knowledgeable and all of your questions were answered. It is so important to us that you go into your program with confidence and a good understanding on how it will work. Thank you for choosing Century and best wishes to you on your financial journey!


Rated 5 out of 5 stars

Jordan has been a fantastic staff

Jordan has been a fantastic staff. Had it been for her, my bad experience with other companies I had tried could have affected me negatively to sign this agreement. She know what it took for her to approach someone like me. She was patient, happy, and willing to understand me well and deal with every step. Thank you so much and keep it up!!

Date of experience: March 15, 2024

Reply from Century Support Services

Thank you so much for taking the time to write us a review! We really appreciate your kind words. We're thrilled to hear that Jordan provided you with such a positive experience. At Century, we strive to ensure that every interaction is as seamless as possible; to hear that Jordan was very understanding and patient is so important to us. If any questions arise throughout your time with us, please do not hesitate to reach out. Thank you for choosing Century!


Rated 5 out of 5 stars

Century Support Services Is The Best!

I recently was enrolled in Century Support Services (CSS). My credit card debt was embarrassing. I needed help and was directed to CSS. I was connected with Paul Burgess who is a Team Leader with CSS. He was kind, gentle, honest and so very gracious! I have found that communicating with the CSS Team is also so very helpful! They too are so kind, gracious and supportive. Thank You Paul for your time, honesty, and gifts! And Thank You Century Support Services for ALL you do for your clients! I am humbled by your support and kindnesses!

Many Thanks Folks!

Rusty Downs
Land of Lincoln
Illinois

Date of experience: February 27, 2024

Reply from Century Support Services

Rusty, Thank you so much for sharing your experience with us. We are delighted to hear that you had such a positive interaction with Paul and the rest of our team! It's wonderful to know that Paul's kindness, honesty, and support made a difference for you during what can be a challenging time. We strive to provide exceptional service to all our clients, and feedback like yours motivates us to continue doing our best. Thank you for choosing us and best wishes to you on your financial journey! Please reach out should any questions arise throughout your program.


Rated 5 out of 5 stars

Eddie was so helpful and unders

Eddie was so helpful and understanding of what I wanted to do. He was clear and gave detail information that helped me understand what was expected of me so that you all can help me. Eddie was pleasant and a joy to talk to.

Date of experience: March 08, 2024

Reply from Century Support Services

Thank you for your review! We're delighted to hear about your positive experience with Eddie. Providing clear and detailed information is key to ensuring our customers understand the program and feel supported. We're glad Eddie could assist you effectively and make your experience pleasant. Thank you for choosing us, and we wish you the best on your journey with us!


Rated 5 out of 5 stars

Eddie Murillo is THE MAN!!!!

I had the BEST Licensed IAPDA agent named Eddie Murillo who walked me through the entire process of the Century Support Services debt consolidation program. Eddie was extremely caring, knowledgeable, and patient when it came to my concerns and doubts of the program. Ultimately, Eddie reassured me that canceling my debt within the next 3 yrs for a fraction of what I would actually be paying is doable. I wish I could’ve given Eddie Murillo 100 stars because 5 does not equate to how valuable he truly is! My words are an understatement of the manner in which Eddie handled my inquiry of becoming a client within the program. Eddie legit sealed the deal for me in signing up. I hope that Eddie will get an award for his passion and hard work towards helping others understand the debt consolidation program at Century Support Services and becoming debt free in less than 4yrs.

Date of experience: March 12, 2024

Reply from Century Support Services

Monica, this is amazing to hear. We appreciate you sharing your experience so much! It's truly heartwarming to hear how Eddie's dedication and expertise have made such a positive impact on your financial journey. We are so happy to hear that Eddie went through all of your options, thoroughly explained the program, and addressed each and every one of your concerns this is so important to us. We wish you the best on your financial journey with us and we thank you for choosing Century!


Rated 5 out of 5 stars

Excellent Customer Service

I am so glad I called Century Support Services. I was looking for a loan but got a much better and more sound option. Eddie Murillo, my customer service rep was awesome! He was so pleasant to work with, I feel like I met a new friend. He was extremely knowledgeable of the program services and very patient. He walked me through the program, explained everything in detail and made sure I understood my options. He answered all of my questions to ensure I made the decision that was best for me. I am excited to begin the program. Eddie, thank you so much for your excellent care and customer service. Great job!

Date of experience: February 09, 2024

Reply from Century Support Services

Jo, thank you for sharing your experience with us. This is the experience that we aim for! We're thrilled to hear that Eddie provided such exceptional service and helped you find the best solution for you financially! It's wonderful to hear that he made you feel like a friend. We're excited for you to begin the program and are grateful for your kind words. If you any questions may arise throughout your journey with us, please feel free to reach out! Best wishes to you.


Rated 4 out of 5 stars

Friendly and theoretically helpful folks with a little bit of blarney thrown in.

Volubly and vociferously valuable, I believe. But the service after the sale will be the best thing about the situation, if Brad is as straightforward as he convinced me of. chuckle He made it as quick and painless as possible and was replete with anecdotal stuff to bond over. Lmao A potentially awkward and unhappily necessary situation was nicely streamlined. Again, the proof is in the pudding and it's barely been long enough to have any sense of that aspect. So far so good!

Date of experience: January 06, 2024

Reply from Century Support Services

Hello Will, it sounds like you had a delightful with Brad. We love to hear that! It's great that your initial experience has been positive, we plan to continue the trend throughout your journey with us!


Rated 5 out of 5 stars

Jeff was very kind during the interview

Date of experience: April 11, 2024

Reply from Century Support Services

Kristi, thank you so much for taking the time to leave us a review. We appreciate your kind words and are delighted to hear that you had a great experience with Jeff. Thank you for choosing Century and best wishes to you on your financial journey!


Rated 5 out of 5 stars

Thankful

Mr. Rubin was very professional and caring regarding my financial situation. He explained everything to me and got a quick approval. I thank him for allowing me to start over and allowing me peace of mind. Many blessings to him and his company.

Date of experience: December 28, 2023

Reply from Century Support Services

Joanne, thank you for taking the time to share your thoughts! We're delighted Mr. Rubin could assist you professionally and compassionately.


Rated 5 out of 5 stars

Peace in the Storm

Eddie actively listened without judgement. He is knowledgeable as well as was able to make the process easy to understand. He is definitely an asset to the company.

Date of experience: January 31, 2024

Reply from Century Support Services

Jerri, we are so happy to hear that you felt heard and received zero judgement, this is very important to us. We truly understand that everyone's story is different! We are fortunate to have Eddie as part of our team, and your kind words only reinforce the value he brings to our company. We wish you the best of luck on your financial journey with us.


Rated 5 out of 5 stars

Jeff was very helpful in explaining…

Jeff was very helpful in explaining things and getting things done in a timely manner. Very professional and friendly.

Date of experience: March 11, 2024

Reply from Century Support Services

Larry, thank you for taking the time to share your experience! We're thrilled to hear that Jeff provided you with a positive experience. At Century, we strive to ensure that every interaction is not only informative but also enjoyable. Jeff's dedication to professionalism and friendliness is a testament to our commitment to customer satisfaction. We appreciate your feedback and wish you the best on your financial journey with us!


Rated 5 out of 5 stars

Having been bombarded by offers online…

Having been bombarded by offers online I chose Century Support Services as they had very good ratings customer reviews. I’m totally satisfied with my decision as there were no hidden fees or any information that would cause me to pause. The bottom line on this is I’ve gotten a great program to lower my monthly payments into one very acceptable payment. I’d like to give a shout out to Jeff Rubin who handled my program and understood he was dealing with a 73 year old man whose lack of financial ability was brought him to need his assistance with kindness and compassion.

Date of experience: November 27, 2023

Reply from Century Support Services

Frank, we are thrilled to hear your positive experience with us! Your satisfaction with the transparent process and the significant reduction in monthly payments is fantastic. We'll let Jeff know to keep up the great work.


Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience dealing with Matthew. In talking with him I sense that he is a very genuine, sincere, empathic, honest and just overall good person. Because of these qualities especially the sincerity and empathy he really sold me. I would like to add that it is very comforting knowing if I have any questions that he said feel free at anytime to call or reach out to him.

Date of experience: July 31, 2023

Reply from Century Support Services

Thank you so much for your thoughtful comments, Midmon! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Thank you for choosing Century!


Rated 5 out of 5 stars

Wish I did this sooner!

Peter listened and did not judge my situation. He explained everything in detail and overall was an easy process. Very glad I am able to go this route instead of bankruptcy and continue my small business with my husband. Very satisfied!

Date of experience: November 18, 2023

Reply from Century Support Services

Reina, thank you for this review! We're thrilled Peter could help without judgment and make the process easy. We're delighted to support your small business journey. If you ever need anything, we're here.


Rated 5 out of 5 stars

Allen did an amazing job of taking the…

Allen did an amazing job of taking the time to explain every step and was very patient during the process. Words can’t explain the amount of relief and weight that I feel lifted off my shoulders !! !! Allen also assured me I have the best in the business standing besides me…. What an amazing feeling I wanna give a huge thank you to everyone on the team for everything

Date of experience: August 14, 2023

Reply from Century Support Services

Thank you so much for your thoughtful comments, Stephano! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Thank you for choosing Century!


Rated 5 out of 5 stars

That there is assistance if you just ask

Peter was very pleasant and comforting to me as i
was at my witts end about what to do. He made the payments affordable and coincided with paychecks.
Explained the program so easily understood.
Very Helpful and Pleasant to talk to.
Thank You again
Joanne Bullock

Date of experience: November 28, 2023

Reply from Century Support Services

Joanne, thank you so much for sharing your experience! We're thrilled to know that Peter made the payments manageable and aligned with your pay schedule. We are always happy to help. Thank you again for choosing our services!


Rated 5 out of 5 stars

I worked with Eddie

I worked with Eddie. He was very informative and helped with any questions I had. I am happy to start this new financial journey. Thanks to Eddie I will be able to.

Date of experience: February 26, 2024

Reply from Century Support Services

Crystal, thank you for taking the time to write us a review! We're thrilled to hear about your positive experience working with Eddie! Our team takes pride in providing informative and supportive service to all our clients, and we thank you for trusting us to work with you on your financial journey. We look forward to continuing to support you on your path to financial success!


Rated 5 out of 5 stars

Eddie was awesome

Eddie was awesome. Very personable and knowledgeable. Thank you so much

Date of experience: March 26, 2024

Reply from Century Support Services

Garrett, thank you so much for taking the time to write us a review, we appreciate you! We are so happy to hear that you had a great experience with Eddie! It is very important to us that our Certified Debt Specialist are personable and knowledgeable! We are thrilled you found us to assist you on your financial journey. Thank YOU for choosing Century!