Presbyterian MyChart
As a Presbyterian Medical Group patient, you have secure online access to your Presbyterian health information through your MyChart account. MyChart also offers a way for teenagers between 14 and 17 years old access to engage directly with their providers. You can request proxy access to your family's health information and download the MyChart mobile app to manage your family’s healthcare while on the go.
Access MyChart
Register for myPRES
Please do not use MyChart for urgent needs. If you are having a medical emergency, call 911.
Using MyChart, you can:
View test results
Send and receive non-urgent messages with your care team
Request prescription renewals and view current medications
Access your health summary, including allergies, immunizations and current health issues
Schedule primary and specialty care appointments, view past appointments, view and accept newly available appointments, and cancel or confirm upcoming appointments
Use eCheck-In before your appointments to pay co-pays, sign documents, and verify or update information
Review details of your visit or patient instructions in your After Visit Summary
Pay your doctor and hospital bills, sign up for paperless billing, or view past statements and payments
Request proxy access to a child’s health information in MyChart
Share your health information in MyChart by granting proxy access to another adult
REQUESTING PROXY ACCESS
With proxy access, you can view certain medical information about your child(ren) or other adults, as permitted.
If you are a parent or legal guardian of a minor child under the age of 14 and would like to request proxy access to health information in their MyChart account, you must have your own MyChart account.
From your MyChart account, you can request full view access by choosing Proxy Request from the menu. You will need the below information about your child to complete the request:
Full name
Date of birth
Address
Name of child's primary care provider
You will be notified via MyChart if your proxy request has been accepted.
MyChart accounts for teenagers between 14 and 17 years old can only be activated by the teen themselves. Teens can choose to grant limited view access to an adult. If a parent or legal guardian already has full view access to a child's account , the parent or legal guardian’s proxy access will transition to limited view access on the teen’s 14th birthday. Granting MyChart proxy access follows New Mexico state law, giving teens between 14 and 17 years old the legal right to consent to certain types of medical treatment without the consent of a parent or legal guardian. Presbyterian respects the rights of teenage patients to keep their health information private.
Teenagers with complex medical conditions: Parents or legal guardians must contact the teen’s provider to discuss full view access to the teen’s MyChart account. Both the provider and the teen must agree to full view access before it will be given.
On the teenager’s 18th birthday, their parent or legal guardian's proxy access will end. Now considered a legal adult, the patient can then choose to re-grant limited or full view proxy access using their MyChart account by selecting Share My Record.
If you are an adult and would like to grant limited or full view proxy access to your MyChart account, select Share My Record from the menu.
Limited view proxy access to another adult’s MyChart account may also be requested by completing the Authorization to Grant MyChart Proxy Access for Adult Patient form. You can request a copy of this form at your next visit. The adult whose record is requested be made available must agree to provide access, unless a medical power of attorney or permanent legal guardianship is in place.
You will need the below information about yourself and the adult you would like proxy access for to complete the limited view access request:
Full name
Date of birth
Address
Limited View Proxy Access | Full View Proxy Access | |
|---|---|---|
FREQUENTLY ASKED QUESTIONS
MyChart is not for urgent or emergency needs. Please call 911 for medical emergencies or visit the nearest urgent care or emergency care location.
Go to myPRES Registration
On the myPRES Registration page, enter your information and select Register.
When the MyChart box appears, select Activate MyChart.
Note: If you have not yet been seen at a Presbyterian facility but want to register for MyChart in anticipation of becoming a patient, you will need to call Customer Service at
or toll free at to receive an activation code which you will then enter into the registration form.Read through our Terms and Conditions. If you agree to these, select Accept.
You will see the home page of MyChart appear on your screen. You are now activated.
If you still have questions or need additional assistance, please call Customer Service at
or toll free at .You will use your myPRES ID and password to access MyChart.
Yes, you can set up a MyChart account for future use. Call Customer Service at
or toll free at for assistance.Opt-in to receive secure text messages for information about your care, including confirming or rescheduling appointments or reminders for important health needs. Just text START to 31082.
Text messages from Presbyterian Healthcare Services include updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management. Message and data rates may apply. Message frequency may vary. For questions, text HELP to 31082, or text STOP to opt out any time.
eCheck-In allows you to review and verify your patient information, electronically sign documents, and pay your co-pays before your appointment. Completing this process through MyChart saves you time at your visit.
A few days before your appointment, MyChart will send you an appointment reminder. Included in that reminder will be a link to complete eCheck-In. Just follow the prompts.
Hello Patient allows you to confirm your arrival for an appointment using your smartphone. This allows you to skip checking in at the front desk.
Using the MyChart app, go to Account Settings and turn on Appointment Arrival. Before you arrive at the clinic, make sure you have location services turned on in your smartphone. When you arrive at the clinic, log into the MyChart app and once in the lobby you will receive a welcome notice. Just follow the prompts.
For those patients who have been placed on a wait list, a New Appointment Offer is an automated notification of an opportunity to reschedule an upcoming appointment, if an earlier appointment becomes available.
If you are on a wait list for an earlier appointment, and one becomes available, you will be notified via email. You will be directed to sign in to your MyChart account to review the new appointment date and time. You will be given the option to accept the new appointment or keep your existing appointment. This offer is sent to several patients and is available on a first come, first serve basis. The first patient to accept the new time, will be rescheduled.
If you forget your myPRES password, use the “Forgot your password” link at the Sign In page. You will be asked to answer your challenge question and then your password will be sent to your email.
To ensure the best experience, you will need to enable pop-ups and use a recommended web browser or mobile device:
Google Chrome or Mozilla Firefox web browser, if using a computer
MyChart app for iOS or Android
Find out more about the Privacy and Security of your Health Information
If you still have questions or need additional assistance, please call Customer Service at
or toll free at .