Angie's List (Now Angi)

Angi Reviews

Angi Reviews
4.3(2,305)

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About Angie's List (Now Angi)

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Pros & Cons

Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

What is Angi?

Angi is an online company that connects homeowners with home improvement services. Originally known as Angie’s List, the company rebranded in 2021 and is backed by more than 20 years of experience, information and homeowner reviews.

Homeowners who are looking for professionals for home improvement jobs can find vetted companies in their area. Angi lists both interior and exterior services. You can read verified reviews from previous customers to help you choose the right professionals. You can also compare quotes, book instantly, get financing and read how-to articles.

How does Angi work?

Angi operates similarly to a search engine. You search for the services you’re looking for help with, and Angi provides you with all your local options. You can either book instantly with a company, or you can request quotes and comparison-shop. You also have access to verified ratings and reviews from other local homeowners.

Some of the popular home services offered through Angi include:

  • Home cleaning
  • Pest services
  • Lawn services and yardwork
  • Electrical work
  • Interior painting
  • Handyman services
  • Window cleaning
  • Roofing

How much does Angi cost?

Angi is free to use to get quotes, research local contractors and book services. If you want more, there are membership options with extra perks:

  • Angi Savings Membership: Members get unlimited access to 20% savings on more than 150 fixed-price services.
  • Angie’s List Green: Legacy members get the benefits of the Angi website, plus a digital subscription to Angi Magazine.
  • Angie’s List Silver: Legacy members get 20% off pre-priced services, plus a print and physical subscription to Angi Magazine.
  • Angie’s List Gold: Legacy members get all the benefits of the Silver membership, plus access to a Complaint Resolution Team to help if an issue arises with a company.

For information about membership costs, start by creating an account on the Angi website. You can also call or email the company for more information.

Angi FAQ

Who owns Angi?

IAC has majority ownership of Angi. IAC’s brands also include Care.com and Dotdash. IAC is based in New York City.

How do I use an Angi coupon?

If you have a promo code, you can enter it at checkout. If you’re paying the contractor directly, you will need Angi Pay on the Angi app.

Do Angi pros have to pass a background check?

Yes, Angi screens the owner or principal of each business in its network. The background check includes a criminal records search. Angi also verifies state-level licensing and requires that each business attests that it carries local licensing.

How do I cancel my Angi membership?

You can cancel a membership online through your account, or you can call Angi.

How can I list my business on Angi?

Business owners can create a free business profile on Angi. A business may be added when a customer posts a review about its work.

Is Angi legit?

Angi is a well-established company with a network of over 250,000 professionals in over 500 home improvement categories. Users can research local companies, read reviews, find pricing information and book services all in one place and at no charge. With its Happiness Guarantee, Angi promises to make things right if you aren’t satisfied with a service. If you have a home project and need a contractor, it’s easy to use Angi to get quotes from multiple prescreened companies.

Angie's List (Now Angi) Reviews

ConsumerAffairs has collected 2,305 reviews and 989 ratings.

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Page 1 Reviews 0 - 5
Verified purchase
Customer ServiceStaff

Reviewed April 25, 2024

I was in need of a Grading service to level an area to put in an above ground pool. NGT Grading responded to my request through Angi. The owner, Raymond, contacted me and we set up a time for him to come out. It was one of the best services that I have been provided; he listened to what I wanted done, he evaluated the area to be graded, envisioned it in his head, and as he was going along Grading, he would stop and ask me if what he was doing was what I had envisioned myself. He is knowledgeable, professional, efficient, and such an easy person to talk to as well. In addition, he gave me suggestions and advice, and did a better job than I could ever have expected out of a Grading job. I had some drainage issues that I was worried about for my pool, and he handled it! Having 27 years experience, I don’t know if there’s anything he has not come across. Not only that, he guarantees his work, and doesn’t leave the job until, not only is he satisfied, but you are satisfied! Best experience ever! I will definitely hire him for more work in the future!

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    Verified purchase
    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed March 30, 2024

    I recently had the pleasure of hiring Medinas landscaping company to install sod, put down mulch, and trim trees, and I must say, it was an excellent experience. From the moment they arrived, the team displayed a high level of professionalism. They were punctual, well-prepared, and had all the necessary equipment and materials for the job. Their attention to detail was impressive, and it was clear that they took pride in their work. Not only did they complete the project in a timely manner, but they also maintained a clean and organized work area throughout the process. They worked efficiently without compromising the quality of their work, and the end result was fantastic.

    One aspect that particularly impressed me was their pricing. The landscaping company provided a fair and competitive quote, and there were no hidden fees or surprises along the way. They were transparent about the costs from the beginning, which made the entire experience stress-free. I would wholeheartedly recommend this landscaping company to anyone looking for professional and reliable landscaping services. Their commitment to excellence, timely completion of the job, and fair pricing make them a top choice. I am extremely satisfied with their work and would not hesitate to hire them again in the future.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed March 21, 2024

    Restart responded to my Angi request right away. A technician texted to ask when in the next day was a convenient time? Stalbek, the tech, was at my door at the time I requested. I watched him work repairing our dryer and he was as fast or faster than anyone I've seen in my 72 years. He was thorough too. I took pictures of the lint covering the inside of the housing of the heating element -- a fire hazard. "Bek" tested the all the sensors and cleaned the entire insides of the machine. Now the inside of the dryer looks like new.

    Bek also took the time to see how fast my washer was spinning. Washers that spin slowly don't wring out the clothes very well. This means that wet, heavy clothes go into the dryer, which can wear out the dryer before its time. He gave advice on how to be sure the washer properly wrings out our clothes. I'm left thoroughly satisfied and would highly recommend Bek and Restart.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed March 5, 2024

    Electrical Detectives Inc company came out to install GFCI outlet in my kitchen and to update the other outlets in my older home. Jason showed up exactly at the time he said he would. Very professional, knowledgeable and friendly. I inquired about recessed can lightings in my home. I had four lights bulbs out Jason immediate notice the bulbs were not LED but Halogen bulbs. That was surprising to me the previous company insure me they were LED. Jason gave me a completive quote to change out all of the bulbs (12) to LED make my house more energy efficient and increase saving.

    Added money back in my pocket each month from my PGE bill is a win. Jason also, at no additional cost did a complete energy safety check throughout my home. Jason did a great job ad he cleaned up after. And to top it off two days later I received a Handwritten Thank you card from the company. You do not see this often touch of class. Yes, I will hire and would recommend Electrical Detectives INC and its owner and staff to Family and Friends.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2023

    My last pool Service company was no longer getting it done. Their employees showed up at my, got out of their truck with the strong stench of marijuana lingering in the air. They were stoned the entire time and had allowed my pool to become green with algae. That's when I called Angie and I met Brian with Clean Image Pool Care. Wow, did I ever need Brian's help, and I got it.

    After contacting Angie's List regarding Pool services in my area, I received a call from Brian within 10 minutes, I was immediately impressed with his promptness. We spoke in depth on the telephone and I told him how the last Pool Service Company had disappointed me. I explained what I was looking for in a new provider. I had never met Brian and had no idea who he was. He had a few negative reviews however the majority of everybody's comments were positive. As a business owner myself I understood that negative comments were going to happen. Everyone has a bad day, and they shouldn't be judged on their worst day.

    I talked very candidly with Brian about his negative reviews and asked about the concerns I had. He honestly discussed them with me and told me that he would do an amazing job. That he did!!! I called Brian on the Friday heading into a holiday weekend. I didn't expect him to be at my home the very next day, but he was, and I was impressed. He diagnosed my pool, told me that it should have never got to this point with any competent pool service provider. He assured me that he was going to take care of it. I specifically remembering him asking me to judge him by his results. I could tell that he wanted to earn my trust. He and his employee got to work immediately and told me that the pool would be clean within a week and crystal clear within a week and a half. I thought quietly I'll believe it when I see it. My pool was in rough shape.

    Within 2 days it was already looking much better the algae was gone, and by the end of the week I could see the bottom of my pool. It was becoming much clearer. Within the next few days it had become crystal clear. Brian did exactly what he said he was going to do and went beyond that by sending me a detailed report of the Water Analysis in my pool the chemicals he used and what would be next steps.

    He is now my weekly pool service provider. Clean image pool care is exactly that, a company that will diagnose your problems and keep your pool Crystal Clear. I think Brian for his honest hard work and for understanding my past frustrations with subcontractors. When you find a good one like Brian, with clean image pool care, they deserve acknowledgment. Thank you Brian and see you next week.

    Chad

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    Customer Service

    Reviewed April 20, 2024

    Grand lake dock aka bill ** takes money for a boat dock then closes up. Will not answer phones, emails or texts. Beware of this business!!! Called sheriff to make a report on this theft. Other customers ripped off also.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2024

    I got on Angie's to find a handyman. I needed help fairly soon. Filled out the information on the site. Search provided maybe 4 handymen. I clicked the button for quoted and 2 or 3 can up as not available. I asked for quotes for those that were available. 3 days later still no contact from anyone. I went back online and hit a button asking for service now and within minutes my phone rang with a message from Angie's saying they were connecting me. I spoke to a guy since he was talking to someone in the background I don't remember him giving his name or company. However this person said they were finishing a job and could maybe come out that day..

    After speaking further he said he could make it out on Friday (the next day). He took my contact information promising he would text. NEVER heard from him again! How unprofessional and just plain rude! If he wasn't interested he should have just said so instead and wasting and costing me a whole day! I called Angie's number but apparently they don't keep any records of who they referred you to so I could not contact this person. Again all they could provide was a number for like 4 contractors. So I took that and this is what happened. 1 person did not have any way to contact them. Another I left a message and NEVER heard back. The other 2 when calling the number it rang was picked up then immediately disconnected! This is hands down the worst service I have ever used! I finally had to reach out to a regular handyman service on the internet as no one from Angie's could be bothered contacting me.

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    PriceStaff

    Reviewed April 19, 2024

    Last September I needed two large trees cut and removed. Joey and his son with his workers took down a very old large walnut tree close to my house, over 50 feet high, his son free climbed and safely removed all limbs. No damage to any property. A fabulous job, his workers were polite. Kind and courteous in every way. I wanted to keep many of the branches, so they even cut them up in fire wood size for me, so kind. Joey ** and owner was very fair with the price quote, he underbid three other tree companies, so of course I had Joey, and his teem for the best tree trimming experience I could have wanted, This year I need more branches removed. I would only go with Joey of J&C Family Tree Care LLC fully insured ** 937-998-9097. Caroline Tree Removal **. 10 thumbs up and I will be calling this company again this summer,.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 17, 2024

    I had the worst experience with Angi and the people or person they sent to my home to assemble some furniture. I'll start by saying that it was a loft bed. I purchased from Wayfair and it had assembly as a option for $132. Reading reviews of the bed most people said it took six hours plus so we thought for that price let’s have Angi build it for us. The young man showed up that spoke zero English, only spoke Russian and seemed confused. I had to go to work for the day when I came home eight hours later, he was still there and said he couldn’t finish. Looking at his work, I saw that he had put together everything backwards and wrong.

    I called Angi to complain and they were no help. I called Wayfair to complain and they were no help so this will be the only place I have to vent. Do not ever buy from Wayfair and do not ever, ever, ever use Angi as your assembler of anything. I ended up taking the entire thing apart and putting it back together, but turned out he took, the installer, all of the hardware and there wasn’t enough to finish it. He stripped most of the screws and bolts and the bed was not secure whatsoever and was completely unsafe, I was able to find hardware needed as Wayfair sells products made in Hong Kong and there’s no way to contact customer service. The looks and works as it should now, but I had to spend more money and more time to rebuild everything and make it secure for my daughter. Angi deserves a zero. In case someone from Angi reads this. My Angi work order number is **.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 17, 2024

    The gentleman were very prompt. They did a great job, painting my living room, ceiling and walls. They cleaned up everything and put everything back where belong. They gave me a good price compared to the prices of other painters. I would highly recommend them for your painting. They also were very friendly

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    Angie's List (Now Angi) Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com

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