Auctria Reviews & Product Details

Once you get used to it, it's quite customizable and can handle the full breadth of activities associated with fundraising events. It also has an export format designed for use with Little Green Light, which can make post-event gift import that much easier. The built-in reporting is quite useful, and the bulk edit tools enable organizations to make global changes if they have decided to reorganize an element of the event. Documentation is reasonably thorough, and training videos are helpful. Review collected by and hosted on G2.com.

Website and email editors are a bit clunky, especially if you're going for a highly customized look. It's also quite annoying that, every time you add an item category, it gets added to the navigation bar on your public site automatically. If you're not ready for your auction items to be visible - or don't want your navigation bar to behave that way - you have to manually hide the link immediately. I do wish there were a bit more customization available for event registrations, such as custom fields during participant registration/account update.

I also wish it were possible to schedule emails and texts for night-of communications so we didn't have to assign someone to push "go". Review collected by and hosted on G2.com.

We have used Auctria for 5 years now for our annual auction fundraiser and it does the job well.

-Staff are very responsive and very helpful - I have truly been most impressed by this. Weekends, evenings, I get a response fairly quickly and it is almost always helpful and solves my issue.

-Software is fairly user friendly (I'd give it a 4 out of 5); there's a bit of a learning curve but there are lots of user guides or a response from staff usually comes within minutes of asking.

-Online auction platform is very easy for our school community to use, many of which are not overly technically literate. In a survey we conducted last year, almost everyone said Auctria was very easy to use.

-I can batch upload items and pictures and they have great reports, all of which save me many many hours Review collected by and hosted on G2.com.

- There's a few minor things I would have liked added such as the ability to add notes to the bidder statements we use after the auction (e.g. person A is picking up person B's items) and the ability to sort the items by closing time (we stagger the closing time of all of our items but there's no way to have a separate tab where they can be sorted in this manner). Both of these items I mentioned to the staff and they said they would forward to the product development team. Review collected by and hosted on G2.com.

The user interface for bidders! I also love how responsive the customer support team is. Review collected by and hosted on G2.com.

I wish the app would include ability to enter a new item or item or edit existing items and participants. Review collected by and hosted on G2.com.

Straightforward interface--I feel like I was able to learn Auctria fairly quickly on my own Review collected by and hosted on G2.com.

A few times during our event Auctria stopped processing credit cards, which caused a slowdown in the flow of the line. We don't think this was an internet issue, since we were still able to check people in and out. Required a restart, so that was frustrating in the moment but solveable Review collected by and hosted on G2.com.

This was so easy to use and I loved all the different options available to allow us to make an auction website that was specific to our needs.

The website was very user friendly and did not take long to set up. I would definitely use this in the future for any other events that would need an online auction. Review collected by and hosted on G2.com.

I wouldn't really say there was anything that I disliked! I didn't run into any issues or complications, I am very happy with this website! Review collected by and hosted on G2.com.

We have used Auctria since 2016 - it continues to be the best way we've found to organize donors, bidders, and auction items for our small church's annual auction. In 2021, we had an all-online auction, and began to use the online auction tools on Auctria to great effect. People had so much fun using it that we have incorporated the online auction each year since. It's easy to set up, and saves our auction team a huge amount of work setting up a silent auction in person on the night of our live auction. Our auction night includes an online auction during the week prior to the night, a mini-silent auction in person, a gift card pull, sign-up parties, and a live auction. Auctria makes it easy to add all of these different items and categorize them in a way that makes sense. The registered credit card option finally eliminated the terrible checkout line overload at the end of the evening, which was a problem we'd tried to eliminate for years. Each year we find new ways that Auctria can help us streamline our efforts. Additionally, customer service at Auctria is stellar. There is an in-program chat, and they also have webinars focussed on various topics. Auctria is truly a boon to us and at this point we couldn't imagine holding an auction without it. Review collected by and hosted on G2.com.

It is sometimes difficult to search for a help topic, although recently this has become easier, and you can always ask a question in chat if you get stuck. Review collected by and hosted on G2.com.

Auctria is a super simple program to use from start to finish. From creating an event website to checking guests in day-of, these simple things can be done with a couple clicks of a button. Their support staff is also super helpful and speedy to respond. It was my first year creating an auction website and any question that I had was answered in minutes.

As a single person setting up our event for the organization, Auctria was super easy to work with! Review collected by and hosted on G2.com.

Sometimes I would have a hard time with gathering people's information especially when it came to corporate sponsors. This was more on me than Auctria, but better options for required sections of forms would be great. Some of my patrons were also confused by the functions of auctria. Review collected by and hosted on G2.com.

We use Auctria for our employee holiday bonus program, makes everything streamline and easy to follow. Review collected by and hosted on G2.com.

Everything is great, no dislikes with Auctria Review collected by and hosted on G2.com.

I like the helpfulness of the staff. They are so patient and talented. Auctria has helped both of my Clubs fundraiser income grow. People enjoy the ease of use. They give the biggest bang for your buck.The program is very user friendly. Review collected by and hosted on G2.com.

It takes time to enter items and pictures if you want the professional look.I suggest to get in items as soon as possible. Review collected by and hosted on G2.com.

I like how easy was to use from a user or somoene that attended the event. The product was easy to review and was easy to manage on the back end with updating items, bidders, etc Review collected by and hosted on G2.com.

There is nothing that I don't like about this product. Review collected by and hosted on G2.com.