EnerBank USA
EnerBank USA is a specialized home improvement lender – that means they only provide loans for home improvement projects like yours. Over two decades of experience in home improvement lending means they’ve developed products and services designed to meet the specific needs of homeowners and contractors alike. Stable and secure, they’re the premier lender... show more
EnerBank USA Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 04/14/2024.
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253 reviews from WalletHub and across the web
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EnerBank USA
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5 Star Rating
The people at company EnerBank USA were absolutely wonderful in helping me secure the funds to complete the repairs on my air conditioners recently. I needed to add more filtration to each of the four units, and it was costing me more than I could afford at this time. They provided assistance with quick, friendly, and very professional service; I cannot brag about them enough. I wish I could feel the same about the company that necessitated the repair of my brand-new air conditioners before they were even two years old. However, EnerBank USA gets an A+ from me and my family.
Product: EnerBank USA Personal Loans
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EnerBank USA
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1 Star Rating
Terrible customer service, payment system, and misleading information on how to pay back your 0% interest loan. I would recommend looking for another company for a loan.
Product: EnerBank USA Personal Loans
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EnerBank USA
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5 Star Rating
The team was very helpful and nice. They delivered what they promised by providing a lower and better price. They worked very efficiently to switch our accounts and secure us a better and lower interest rate. They made sure to go step by step with us to make sure everything was filled our correct and sent back in the right way.
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EnerBank USA
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1 Star Rating
I had a loan for a solar system with this company, and when I sold my home and paid off the loan at closing, this company took a very long time to process the payment and indicate that the account was paid in full. When I called to inquire why they hadn't updated it as paid, all I received was a response from someone saying they couldn't see the payment and were unable to communicate with the department that manages that. It's utterly unreasonable in today's times. I would never conduct business with them again.
Product: EnerBank USA Personal Loans
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EnerBank USA
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1 Star Rating
The application process was not smooth or easy. A 12-month 0% interest offer is misleading when the time starts at the application and not when the funds are first disbursed. This will essentially be a 0% interest loan for about eight months.
Product: EnerBank USA Business Services
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EnerBank USA
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5 Star Rating
I got approved within minutes. The loan was completed over the phone; I didn't have to go into the bank. My pipes froze, I had no water, it was icy outside, and I couldn't get out of the house. Thanks to EnerBank, I was able to get the work completed.
Product: EnerBank USA Personal Loans
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EnerBank USA
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4 Star Rating
This interest-free loan is very convenient and enabled us to get much-needed work done. The entire process was simple and almost effortless.
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EnerBank USA
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5 Star Rating
We were able to improve our energy usage by adding insulation to the attic with no interest fees. The process was quick and easy. This was our first experience, but it was one of the best.
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EnerBank USA
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1 Star Rating
I don't recommend this bank, their billing practices and customer service is horrible. Their website is one of the worst I have ever tried to use.
Product: EnerBank USA Personal Loans
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EnerBank USA
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1 Star Rating
I will not do business with this company again. I had the loan for just over a month; the payments I made were applied to the interest (I was told by a representative that interest needs to be paid up front). We paid it in full 34 days after taking it out, and they reported it to the credit bureau as owing more than the original loan plus interest. When contacted, they told me that in order to correct it, I have to file a dispute with the credit bureau. I found out now that they have many complaints against them with the BBB and are not accredited by them. My mistake for not checking first.
Product: EnerBank USA Personal Loans
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EnerBank USA Q&A(9 questions)
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UpvoteWhere can I check my EnerBank USA personal loan balance?
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Lisa Cahill
You can check your EnerBank USA loan balance by logging in to your online account on the company's website or by downloading the EnerBank mobile app on the Apple App Store or Google Play. You can also inquire about your Enerbank USA loan balance by calling customer service at 888-390-1220.
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