Depending on how much you pay for your plan, your Netflix account can only be used by so many people at once. Exes, old roommates, or thoughtless siblings—anyone you’ve unwisely trusted with your password—might be mooching off the account you pay good money for, but it’s not too difficult to find out if they are.
A simple trip to your Netflix account settings will allow you to discover the IP addresses and locations of whoever has been accessing your account. Here’s how to find it:
Head to the Netflix home page in your browser and sign in.
In the upper right-hand corner you’ll see your account symbol. Mouse over it, then click “Account.”
Scroll down and click the “Recent device streaming activity” link.
Then click the “See recent account access” link.
You’ll see the IP address, location and type of device that has been watching Netflix with your account, as well as when. You’ll probably be able to deduce who has been using your account from there. Once you know who is mooching, you can ask them to get their own account and stop filling your queue with bad movies, or you can just return to the Account page, choose “Sign out of all devices” and then change your password in your account settings and shut them out for good.
Netflix also allows you to download some content to your device(s), but how many are allowed to do so will once again vary based on the details of your monthly plan. From your Account page, you can also select “Manage download devices” to remove any that are unauthorized; this will remove content downloaded to those devices and free you up to offload content on your own phone or tablet.
This post was originally published in 2016 and updated on October 27, 2020 with more complete, up-to-date instructions and screenshots.