21,854 total
Rang them again today to find out more info and they was so helpful and we was having a good conversation about anything and everything and had a good laugh. They explained everything and couldn’t have been more helpful. I recommended people’s post code lottery if you’re thinking of joining!
Date of experience: 05 May 2024
My initial contact by phone was smooth, the representative was inviting, explaining A to Z in a very professional manner, and very thankful. The whole process was a pleasure.
To date I am very impressed.
Many thanks, I look forward to our future draws.
Date of experience: 02 May 2024
The process to apply was easy and straightforward. Payment process quick and easy.
Everything is explained to you on line, unsure if backed up by post?
Easy payment when you win and will always be informed with winnings.
Just sit here and The postcode Lottery does it all for you
Date of experience: 02 May 2024
I recieved an advertisement for my postcode to play postcode lottery through the door. Once l decided l wanted to play l made my application on line there was an option to phone. I followed the procedure on application and found it quite easy.l recieved an email with my encrypted details and my lottery number and l was to be included in the draw it was that easy.Well as they say you gotta be in it to win it.
Date of experience: 30 April 2024
Hopefully postcode lottery win will make a big difference not even a big one will be appreciated. It’s good to know you are actually contributing to charities too which to many is their made a difference to their lives too to hoping we all get our chance.
Date of experience: 30 April 2024
I have just moved to this address and can feel my grandma telling me to join and she loved helping all your charity's and then won she has passed now but I can hear her voice telling me go on you can't win if your not in
Date of experience: 30 April 2024
Great assistance from Gaynor, customer services when sorting out change in bank cards for payments. Nice to hear how much I have raised for postcode lottery and continuing to be a member.
Date of experience: 30 April 2024
I found signing up with Peoples postcode lottery very straightforward. The website was easy to navigate (even for me with being not to tech savvy) & only took about 5 minutes, if that.
Date of experience: 30 April 2024
Spoke to a very helpful member of customer service and she was able to resolve the problem.Her team manager helped with the issue too.Thank you both for your kindness.Excellent customer service.
Date of experience: 03 May 2024
Process to sign up confusing, took me 3 attempts as wouldn't accept PayPal, which was my preferred way of paying. Needed to use both phone and tab to do bank details as kept logging me out after confirming bank details. In total took 5 attempts to join. But I'm now signed up with Postcode Lottery.
Date of experience: 30 April 2024
Promptly answered my questions in regards to my accounts with a warm and welcoming attitude, they also shared some additional info about winners that I found very encouraging. Thank you
Date of experience: 30 April 2024
Just knowing I’m helping good causes give me a sense of doing good. Also excellent customer service polite and friendly staff
Date of experience: 01 May 2024
Very clear instructions on how to join up and an immediate email welcoming me to this lottery which gives so much to good causes. Wish me luck!
Date of experience: 30 April 2024
The customer adviser was really kind towards me and extremely patient and very knowledgeable. She was lovely . Her name was Daalma
Date of experience: 03 May 2024
Call handler was professional, courteous and sorted my concern our with no problem at all.
Keep up the good work
Date of experience: 04 May 2024
Very friendly, helpful and efficient member of staff - Linzy - who dealt with my query straight away.
Date of experience: 05 May 2024
We have been thinking of joining the post code lottery for some time and now we have. It was easy to fill in the application to join, just a few minutes on the computer and it was all sorted, easy peasy. I hope winning is as easy!!
Date of experience: 30 April 2024
My relatives and family playing Post code lottery for ages none of the is the winner yet. when i play postcode they shared negative ideas with me but i am still trying my chance.
Date of experience: 02 May 2024
Great conversation what a lovely lady, resolved by issuette in no time at all with a smile.
Regards
Barrie
Date of experience: 03 May 2024
I needed to change my bank details. The lovely guy I spoke to on the phone was very professional and friendly. He made things so easy. What a lovely person. Thank you for all your help to me today and the fantastic charitable works you do.
Date of experience: 04 May 2024
