If you’re a Fortnite player on the Xbox One or Xbox Series X/S, you might have hit this hugely annoying error message. It prevents you from playing the game entirely, as if you can’t sign into Xbox Live, you can’t play Fortnite. And even though you probably are signed into Xbox Live, the error message still persists. So how do you get past the “unexpected error occurred while signing in to your account for Xbox Live” message?
I’m going to give a hat tip to Limitless6989 on Reddit, who found a solution that worked for me.
As he notes, simply hard quitting the game or even restarting your console doesn’t seem to work. Instead, he suggested the following workaround:
- Load Fortnite until you reach the point where it says ‘press A to start’
- Press A to sign in and the error message should appear
- Don’t press anything now, just leave the error message on screen
- Now hold down the Home button on your controller (the big one in the top centre) and select restart console
- When the console has fully reloaded, you should be able to start Fortnite as normal and sign into Xbox Live
I’ve no idea how he discovered it, or why this particular chain of events should fix the issue when a regular restart doesn’t, but it definitely worked for me and I hope it does for you too!
Thanks that worked great.
Omg, worked for me too! THANK YOU so much!
That did not work.
Omg your a life saver it worked thank you so much
OH MY GOD! Thank you! I was so frustrated lol
Definitely worked Thank you!!!
Thank you. Worked for me!
Worked great for me
Didn’t work the first time but I’m trying again, update: it worked thanks .
Oh my gosh, this literally worked after trying all morning to log my son into Fortnite on his xbox. Unplugging, replugging, restarts, shut downs… wondering if he was hacked… sending reports. lol FINALLY!! Thanks man! I have one super stoked lil guy right now that finally gets to play Fortnite with his daddy after asking for 2 days straight and having this issue. Happy Momma!
Worked for me..Thanks!
worked for me, thank you! 🙂
Bro thank you so much now i can play with my son
Thanks Man. Worked for me on First Try.
Worked for me also. Thank you so much.
Thank You, It worked!
This worked for me thank you so much my little girl was freaking out
Bro your a legend. Thank god, been making me made for like 4 days now.
Wow… just did this on my son’s Xbox after not working since yesterday.
Thx for the help worked for me also
It worked!!! Thank you so much!
I am not going to lie I was hesitant to try this because I didn’t believe that it would work but It did. Thank you so much!!!
Trying it now!!
Well gosh darn I just Uninstalled and am reinstalling. Hopefully I won’t have to do much else. :/
Worked. Thank youuuu
Worked!!! Thank you 💋
Idk if it was all those details. I tried logging out of my Xbox profile and closing out the Fortnite app but in the end it was restarting. But I didn’t restart after trying the game and getting the error. I read this while mine was restarting and I was trying what the other comment mentioned and mine worked instead of giving me the message. So I think just restart your Xbox.
You are a genius – my husband is smiling again!
Worked like a charm, thank you!!
Thank you! You just saved Christmas 😂
Worked perfectly when nothing else did. I tried everything including switching internet from hardwired to hot spot from my phone and all failed. This is the only hot fix that works!!!! Thank you.
Thank you! Followed all the directions and worked the first time!!!
Thank you so much! Worked 1st time.
This froze out my cbox completely so much for a fix
OMG TYSM FOR THIS MINE HAS WORKED IM RECEMENED OTHER PEOPLE TO USE THIS LIKE MY FRIENDS
Worked first time, thank you so much
Damn, can’t believe it was that easy. Appreciate it my dude!
Thank you!!! It’s been driving me insane!
Thank you worked for me Fort I was hacked thanks again
Omg thank the lord. How annoying. I kept restarting. Signing in and out, but this worked.
Thank you. Worked great !
This worked. I don’t understand, but it 100% worked. 🤷♂️🥳
Hi guys. I’ve had a mate look at the codeing as I kept having this issue.
We’ve found out it’s due to the game pass and Xbox live platforms not communicating properly.
Microsoft need to check this and fix the issue. I’d be embarrassed that someone from the public found the problem before they cared to look.
Amazing!! It worked! Thank you!
03/21/2022 – Tried it and it worked. Thanks loads for this!!
Wow, thanks for this. Still works like this. I’m on Series X.
Thank you Barry and Limitless6989!
Hey man THANK YOU! It’s been legit 2 days for this ongoing issues of mine and I was getting irritated lol! It works people!
Your so goated thank you. Worked
thank you so much, this worked 1st try 😀
Aye thanks man. I been stuck on that screen for 3 days until i got on here and took your advice. It worked right away 👍🏿👍🏿👍🏿👍🏿👍🏿
Thank u sooo much.. def worked for me, after 5 days of me trying to play!!! Lol 👏👏👏
It worked thank you so much!!
Thanks it works
Worked for me ! Thanks! How strange! this happened to me after I downloaded rainbow six siege and ubisoft idfk but thanks!
i wasn’t expecting this to work but it did!!! THANK YOU!!!!
Thank you so so so much for this! It worked flawlessly!
You are a god!! Thank you!
Worked for me ty so much !!!
It worked!!!! thank you so so much!!
Worked for me – much appreciated
Dude I have been trying to figure this out for a week thank you so much
Uhhhmm, I am super stoked, can’t believed that worked, see you on the map!!
OMFG THANK YOU SMMM IT WORKED PERFECT
Didn’t work
Holy shyte, this actually worked 😳 I’m definitely surprised, after seeing the comments on how it didn’t work for some!
Didn’t work for me :/
This didn’t work for me after trying it a few times, but after clearing my queue of updates it’s fixed now. Thank you!