Tesco outages reported in the last 24 hours

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: Tesco #GB Affected Products: AIS/PIS Start Time: 6th May, 2024, 23:30 End Time: 7th May, 2024, 06:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@MarkSells16 @Morrisons @Tesco @sainsburys @coopuk is there a problem with banana milkshake? Can’t get any in your stores in the Taunton / West Somerset area.

@StagecoachEMid #Worksop service 77 to Chesterfield due at Clowne Tesco at 1224 is NOT operating due to technical issues on route . Sorry for any inconvenience caused

@peegee1000 @Tesco Llandudno Juction its a BH weekend and the annual Llandudno Victorian extravaganza..thousands of visitors flock to the area yet half of Tesco fuel forecourt is closed for maintenance ...big queues already this morning even before visitors arrive.

@NHargreaves3 @LEGOLANDWindsor Trying to book Tesco tickets but error message occurs. Tesco can see the error.After 5 calls+ emails,today directed to Legoland as not resolved.Customer service very argumentative male with South African accent-refused to let me speak to anyone senior.Please help

@SMarshallRL @Tesco there is a system wide issue with your fuel stations - if I scan my clubcard it won't accept a payment card as it sees the clubcard as a payment card for some reason. I've missed out on points from 2 different fuel station so won't be uses your services going forward.

@_Ammo82 @lorrhol57 @Tesco My mum is also getting this error, I tried on my phone and got the same error.

@mywonkyknees @rainie1410 @HunterNorrie Yes - I had it with Tesco and amazon too, but every now and then my card stops and I get told to update/remove & add back on because it resets your permissions on the site. Sounds weird. It is. Sounds like wasted time. It is. My guess is it's a security glitch of sorts?

@lias_archives if it was tesco live this wouldnt be an issue

@AlunFarrimond @TheCoopLive Tesco's Don't have these problems

@stanners20 @morrello_ @LinnetsTVJack He's acknowledged a error in this week's scheduling. Takes a man to do that. Pressure is now on to deliver this weekend. Could be a long summer if they get it wrong. Tesco Widnes will pounce on any availability issues.

@aging_hacker @LewisSchaffer .. Local Tesco have stopped selling lamb hearts. ......mine is broken ? ..

@LISACSIMMONS @lickedspoon Don’t know where you’re shopping but I go to Aldi / Tesco / Waitrose and NONE of them are short on produce - unless of course you go late Sunday afternoon - I haven’t been to any stores having fresh produce issues

@_WHU123 @ReelHammerz Nah I dropped the bag earlier in Tesco ffs

@nick_tweeets All 3 ATMs at Tesco are not working.. off to Morrisons

@Stagecoach_West #swindon Service 42 We are sorry to announce that the 0920 departure from Calne Tesco is delayed by 40 minutes due to operational issue.

@Bob_London_ @melliellimelli @Sillyshib @MeldrewsGhost But the Marks ones I buy have been OK. I seem to only have problems with the ones Tesco sell. Are Golden Kings the yellow packet?

@7boots4 @Tesco hi i am trying to send a direct message about a faulty bakery item but the dm keeps sending me back to menu, help please

@SallyHowells @PeyingFong @Tesco I’m hoping there’s a decimal place error or two here…. ??‍♀️

@Oh_You @Tesco disappointed with my shopping delivery tonight. Was good ven a slot between 7-8. No updates until 7:57. Saying there was an issue should have delivery by 8:55, any delays they'd be in touch. No updates. Driver turns up at 9:50. App hasn't updated still shows preparing orde

@LCarraig @returnireland I’m tired of arriving in Tesco Parnell and find the machine not working!!!

@dawnsmith73 @Tesco - can I have an update on my delivery please. Was due 11-12 but received text to say van had broken down and to expect 13:50. App says to expect between 15.14-15.44. It’s almost 17:00 still no sign & no further update.

@chippylisa @Tesco online tracking of shopping not working again, it’s just saying “you delivery is on its way, but updates are currently unavailable” what not helpful

@jaeyp @Tesco Just been to leamington spa branch, 6 self service tills not working members of staff talking. And also lights n fridges not working sort it out no wonder people hate the store

@h_irish37 @TenCanDan1916 My son uses Tesco, no issues that I’m aware of, uses the threes network.

@madeulookcouk @sainsburys following @tesco in @stevenage and having "problems " so no petrol ?

@Laura_Reid_1 Anyone else have problems with failed deliveries from EVRI? I chose to have a @SportsDirectUK purchase dropped at an InPost box at Tesco. Apparently 3 days in a row they have attempted delivery but failed so sent photos to show the parcel undelivered ???

@okyeahbut Tesco Whoosh have been advertising to me constantly but every time I try and get Tesco Whoosh it's unavailable, even though every time I've tried it's within their service hours. There's something dystopically satirical about this.

@penninehiker I sent a complaint email to @Tesco customer services yesterday & received a standard reply saying that the email address isn't monitored & they wouldn't be able to reply to my email. How do I give you customer feedback Tesco?

@TeoTastic73 @phil_marriott That Tesco Surrey Quays? Unfortunately there’s been a major failure in the olive harvest due to climate crisis extreme weather episodes over the entire Mediterranean area

@CollywobblesCol Add to this the fact that @Tesco has simply stopped selling certain items. Whole uncooked beetroot gone. Whole Cavolo Nero leaves gone. Radish gone. This is not simply a widespread supply issue as all these items are available in Morrisons and Sainsbury's. 4/5

@kyle_cross123 Anyone else's @sainsburys order not get delivered yesterday? With zero word on why or even an apology. You have my email, you have my phone number. Why didn't you even say "hey sorry issues with the delivery today we can't get to you" we had to go to Tesco to get a ready meal...

@SueW100 @JohnWest_JAWS The shopping doesn’t necessarily come from a local store John, certainly that’s the case with Morrison’s and Tesco. It may be different in your area. I have few issues and if I do they’re resolved quickly. I’ve never had to pay more than what I expect for delivery.

@steve4747smith @65535bytes @AldiUK @Tesco Lichfield, Burton upon Trent and Burntwood which are all in Staffordshire all have these issues.

@MissMollyMole1 @Astro_PeterP @SAINSBURY Not the first time… problems with the payment system according to the online shopping site… can’t complete an online order, means I have to actually shop in person tomorrow… why are store systems crashing? Happened to Tesco’s and Screwfix last month..

@iamtoluoba I bought some items at Tesco today, I was having issue with tesco clubcard to get discount, customer service was called and resolved, that I will get another clubcard within next 3 days. NB: I was told I should keep the receipt that I can still claim the discount after 14days.

@aim_o0 @sainsburys I can’t finalise my order due tomorrow. I don’t want to receive unwanted items so what am I supposed to do? Will this be fixed before 11pm? Should I go to Tesco? This has reoccurred too soon after the last outage. Not on.

@GayatriChohan @Tesco have you fixed the issue whereby people cannot pay for petrol using contactless???

@sandyisabelle @_TashAmor This is me I send it to my Tesco local since then no issues ?

@bonniebluebell2 @Tesco any chance of a reply to my 2 phone calls of complaint re my last delivery and driver and damage caused?

@GforceGill @Tesco hi how do I get in touch with your customer services to make a complaint about very bad service I received in store today please?

@linzidel @AsdaServiceTeam Shocking tough luck response again. No attempt to fix it or contact me- not good enough. Had a similar thing previously with tesco and with iceland who both called me personally to offer apologies and rectify issue immediately. Asda clearly don’t value regular customers.

@richardkent @Tesco trying to DM you about a complaint but am in a loop. Every time I enter 8 to speak to an agent I get one option to Go back. Then repeat. Help please

@Tom_NRawlings @Tesco you really need to review your loss prevention strategies. Firstly I was unable to buy baby formula today as all tins had their security tags tightened so hard they had dented the tin, compromising the plastic seal on the inside thus rendering the contents unusable. 1/4

@Teddy082002 @Tesco Your accessible toilet door lock is still broken at your Swansea mariner store. Reported it numerous time and many times last year. Even had the security and DM fondle with it as I try and explain the issue with it. The door won't lock so anyone can still open it.

@deonilosora 5 days of no internet @GLOBE AT HOME...! 120 hrs of troubleshooting cannot solve the problem...! TESCO Service Inc..?

@SirusHall101 @Conservatives You have desecrated (checks spelling. Does not want a repeat of the desiccated coconut incident in Tesco) our flag by not showing it full on!

@Swfcdan1 @recycle_now Hi just looking on your recyclenow page for a site to recycle yogurt pots. It shows a number of sites on the search, but clicking on them shows those only accept the standard recyclables. Tesco superstore shows 13 materials but shows an error when go on more detail.

@Peteer @cianginty We shop at all 4 brands but (so far) do our returns at only one. The nearest and most convenient. In 5 or 6 trips (each Saturday) there have been no issues or out of orders experienced. We return to Tesco.

@king_body_art @Poppymum3 @Tesco Yeah it was as heavy as 59 elephants Not the issue they are fine thinly sliced and says 4 slices I don't have 4 slices

@StagecoachEScot Due to a technical issue with the bus, service 73C from Monifieth Tesco at 10:45 is cancelled to Ninewells. Sorry for any inconvenience this may cause.

@R_LONDON_H @JayneEv87424026 @John_Banks12 @LizWebsterSBF @Tesco OK, apologies. "In summary, medicine shortages can occur for many reasons including manufacturing and quality control problems, delays in supply chains and discontinuations. Where supply has been affected, the pharmacy will be able to notify the GP and recommended a suitable...

@ZapPiglet @CryptoCurJoker @IrishTimes I have returned items on four separate occasions. 3 times to a Lidl shop and once to a Tesco. Each time there has been a machine error and a need to get shop staff to address it. I also have to recycle the bottle caps separately in Lidl machines!?!

@DaveBingham9 @CitizenUddin @Tesco No yellow lines, so no problem parking to make his deliveries

@BPL_Transport Due to a technical issue, the 21:19hrs service 6 from Market Street to Tesco is not currently operating. Apologies for any inconvenience caused.

@JAU_4 @AlanNeil1020 My local @AldiUK looked like this with their new ordering system they (corporate ?) rolled out. Was trialled at my local… Glad it’s back to relatively normal now. Still few issues. Wonder if Tesco are trialling the same.

@Real_Fozz Hey @Tesco, seems that your P400 PED's on self service tills are having issues taking contactless payments from Google's Pixel devices. I have a Pixel 8 Pro and a Pixel watch 2. I tried at various stores from Willenhall to Twickenham. Lots of talk on #reddit about this too.

@LAURAJOJO @Tesco The sinks are still not working. I believe there is going to be a refurb but still. There was two hand gels now there is only one. What if that goes. Surely this is to unhygienic.

@WFenboy @CitizenUddin @briwen72 @Tesco Exactly - not your problem. Really not a problem at all for anyone, unless you want it to be.

@JB9349796649122 @Tesco continuing terrible service. They do not reply to twitter DMs, telephone customer service unresponsive. Total failure of customer service #tesco #complaintsuk #customerservice

@Tesco @MrTeacher6 Morning until you respond in Private message we cannot give your personal details/issues out in a public forum we have to adhere to GDPR. Tesco, Customer Care

@Tesco @MrTeacher6 Morning sorry for any delay from the insurance company, can you please reply in Private message so we can continue the conversation. Tesco, Customer Care

@JB9349796649122 @Tesco Absolutely awful customer service this morning. Online grocery delivery failure due to driver not ringing doorbell. Been up since 6am waiting and now being told that no delivery will happen today Customer support being extremely unhelpful

@Hardie1981 @CitizenUddin @Tesco So where else does he park to drop off?

@16dbedf13884447 @MirabelTweets1 @Channel4 @Tesco @Specsavers I'd give up. It's clearly not working.

@23rodge @SoVeryBritish Working at the tills at Tesco I cut my hand on a fish. Customer warned me too late that it was spikey. It was already stuck to my now bleeding profusely hand

@faz0909 @Tesco Myself and a tesco colleague have trouble with our in store payment wallet. 'Something went wrong' Error. Please fix. I think the banking app is not integrated with the wallet may be

@ThornappleTea Does anyone know how to actually make a complaint to @Tesco? They dgaf and tried to fob me off to Evri (who also dgaf but their staff do not work at the pick up points so aren't to blame)

@GodfatherDon7 @TrafficwatchNI @BELFASTCITY_AIR It's the lookie Loos that cause the issue. I drove past this and cars sped up right after the accident, before the accident they all slowed down from the bridge near York St right back to Tesco in Holywood!

@alexiskeech @StevePa46290725 @Tesco 1. Where is the Biodiversity plan? 2. Why is this not sitting on the @tesco manager’s desk??? 3. Why are the grounds maintenance team not upholding the biodiversity of the site?

@AndyKingstanley @Tesco the 'pay in store' facility on your app has stopped working since the last app update - is this a known problem & are you doing something about it?

@_DavidCrompton @Tesco So not only were you unable to deliver my order, but you didn’t refund me the full amount. I definitely will not be using Tesco again after this. I never have these issues with the Co-Op. but I want my refund corrected.

@AaronSwney UK Inflation dropping 0.2% What I see is - housing and energy is daylight robbery @tesco reports record profits. An additional £1.5bn or so in a year (not a sign of price drops or supplier cost increase) Does anyone notice a difference at all from when we were at 10%+

@Bangers1971 @Tesco Good afternoon. The pay in store option on your app hasn't worked for nearly a week on my phone. Is this a generic issue or just mine. Many thanks, Vinny.

@HEISENSPURS @BCB_YID And who said he didn’t? Billy Joe working in Tesco has grave issues but I don’t see anyone caring about the normal man in this situation. For me He’s boring to listen to.

@thesaucymare @Tesco hi, us there an issue with the app? The pay in store bit wouldn't load last week and I just wrote it off and paid with my card. Same issue today. Its up to date etc.

@Zhorty1 @RopesToInfinity @carlfhoward You don’t need data. A Clubcard, or even a credit card, will work offline if they’re in your default phone wallet. Its not an extra app, Google Pay and Apple Wallers come as standard in phones. Anyone can go into Tesco and collect points and pay, with no cards whatsoever, offline

@ledow2 @SamWhyte They want you to join their wifi. I cancelled Tesco's premium clubcard thing because it stopped working reliably even though I had screenshots of the damn codes on my phone beforehand and I did Scan-and-Go for everything. Terminal would zap all my shopping, not my discount code.

@shuggie996677 @FivesBlack @phughes76340646 Being fair this matter overrides any colour or minority issues. I was in a Tesco in Glasgow last night and 8 - 10 teenage yobs, mainly white, were causing riots, security guards were present but detached. The root causes are the behaviours our society permits.

@denzvvt1988 @x_Sala_24_12_72 @Tesco @asda It’s so frustrating!! It’s crashed 3 times and keeps freezing!! I am so tempted to take my money elsewhere at the moment!! ??

@Richard_Gentry @Tesco pay in store not working today. Several attempts and got an error message. Thought it was due to connection but tried elsewhere, same error message. Shop cost me an extra 0.95p ?

@simonmlewis @VincenzoTorc How many did you try? This sort of tweet serves little purpose. It's like saying I had bad service in Tesco so therefore all Tescos are bad.

@LJFCHobo Can you advise on how we can get ready d of this message, so we can get our shop delivered. Been on the phone twice, no luck. @Tesco ? Secure Sorry, we had a problem processing your payment. This may be a short-term issue. You can try re-entering your card details below.

@fratri @Tesco hey, do you guys know Tesco Highans Park, down escalator NOT working and only 1 lift is working seriously... Spend money in this store. Staff unhappy management useless.

@SportingNest @CazHatten @Tesco Oi, @Raid, why are your sprays not working anymore?

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: Tesco #GB Affected Products: AIS/PIS Start Time: 13th Apr, 2024, 22:00 End Time: 14th Apr, 2024, 08:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@meadowgroove @ThePastryFork @handsomepostie I dropped mine with €500 in it outside the local Tesco. Office worker next door handed it in to reception at my apartment building. So never lose hope @handsomepostie!

@AirtimeRewards @larahopwood Thanks for your reply, Lara ? The Tesco offer has always been Visa only, if a Mastercard transaction slipped through in error then we do apologise for the confusion caused. Any exclusions for an offer will be listed on the retailer page itself to help avoid any dissapointment.

@sdicki How do you make a formal complaint to @Tesco ? No customer service email on their website and when you call and ask for it they advise there isn’t one and the complaint has to be made over the phone. This is useless as it just then goes nowhere!

@Tezza336 @asda @Morrisons @sainsburys @Tesco Hello, everybody, just to be aware of your Four Pint Milk bottles - seem to have issues with leakages around the Lid Seels.