Pets4Homes Reviews

10,272  Excellent
TrustScore 4.5 out of 5

4.4

In the Online marketplace category

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Rated 5 out of 5 stars

I love that I get notifications

I love that I get notifications! Especially as they are the animal/breed that I specifically am looking for.. Its a massive decision deciding which pet would be right for us.. I know now that I don't need to make any rash decisions as there are so many breeders I have access to. All thanks to you guys..

Date of experience: 03 May 2024


Rated 5 out of 5 stars

Lots of choices but not ready to commit…

Lots of choices but not ready to commit as the recent loss of a loving border-pater dale cross female gone but not forgotten need time to decide best way forward

Date of experience: 15 April 2024

Reply from Pets4Homes

Hi Mr. Tate! Thank you for sharing your thoughts with us. We understand that losing a beloved pet is incredibly difficult, and it's completely normal to need time before deciding on the best path forward. If you're not ready to commit, that's okay—grief doesn't have a set timeline.

If you need any support or information as you navigate this challenging time, we're here to help. When you're ready to start exploring your options again, we'll be here with plenty of choices to consider.

Take all the time you need, and let us know if there's anything we can do to assist you.


Rated 5 out of 5 stars

Plenty of updates

Plenty of updates on new adverts which is great, but the prices are off the clock, I realise that its the sellers that donate the prices & nothing to do with Pets4homes, not everyone is looking for a champion.

Date of experience: 26 April 2024

Reply from Pets4Homes

Hi Janet! Thanks for your feedback! We're glad you find the frequent updates on new adverts helpful. We understand that prices can be high, and you're right—the sellers set them, not Pets4Homes. We aim to provide a wide range of options, but we know not everyone is looking for a champion-level pet.

If you have any suggestions on how we can improve or make your experience better, we're all ears. Thanks for sharing your thoughts with us.


Rated 5 out of 5 stars

been looking for a whippet pup but…no luck

been looking for a whippet pup but prices are too high cant find a rescue so just wait see

Date of experience: 27 April 2024

Reply from Pets4Homes

Hi Ronald! Thanks for your kind review! We understand how challenging it can be to find a Whippet pup at a reasonable price. If you're unable to locate a rescue, waiting could be a good idea, as prices may fluctuate and new opportunities might arise. To help you with your search, you can use the "Save Search" feature on our website to stay updated on listings in your area.

In the meantime, if you have any other questions or need advice, feel free to reach out. We're here to assist you. Good luck with your search, and we hope you find the perfect pup soon!


Rated 5 out of 5 stars

Looking for kittens

Looking for kittens, that are in my area in wolverhampton. I've found 2, and both litters are adorable.

Date of experience: 26 April 2024

Reply from Pets4Homes

Hi Gemma! That's great that you've found two litters of kittens in Wolverhampton! They sound adorable. If you need any guidance on choosing the right one or have questions about adopting, we are here to help. Otherwise, enjoy meeting the kittens, and we hope you find your new furry friend soon!


Rated 5 out of 5 stars

Find your next best friend

Great information about breeds, pet insurance etc. Gives information about the breeders/sellers. Its a great site to use to rehome pets before they end up in shelters.

Date of experience: 05 April 2024

Reply from Pets4Homes

Hi Chantelle! Thanks for the kind words! We're glad you find our site helpful for learning about breeds, pet payments, and breeders/sellers. It's important to us that pets find loving homes before they end up in shelters, and we're happy to be part of that effort. If you need any more information or assistance, we're here to help. Thanks for choosing us!


Rated 5 out of 5 stars

Im looking for a puppy or older dog i

Im looking for a puppy or older dog in the cavapoo cavapoochons and you showed me both

Date of experience: 27 April 2024

Reply from Pets4Homes

Hi Julia! Thanks for sharing your feedback! We're glad to know that we could help you find both puppies and older dogs in the Cavapoo and Cavapoochon breeds. It's great to hear that we were able to show you a variety of options to suit your needs.

If you have any further questions or need additional assistance with your search, feel free to reach out. We're here to help you find your perfect companion!


Rated 5 out of 5 stars

Pets4Home keep you up dated all the…

Pets4Home keep you up dated all the time, I never miss anything with them

Date of experience: 01 May 2024

Reply from Pets4Homes

Hi Lynne! Thanks for your review! We're delighted to hear that Pets4Home keeps you updated and that you never miss anything with us. We strive to ensure you stay informed about the latest news and updates, and it's great to know we're succeeding.

If you have any suggestions for how we can improve or anything you'd like to see, we'd love to hear from you.

Thanks again for your feedback, and we look forward to keeping you updated!


Rated 5 out of 5 stars

keeps our money safe from potential scammers.

We bought a puppy at a very good price and the trust and overall experience with the seller was more than I could ask for. We appreciated how Pets4Home allows to buy with trust and keeps our money safe from potential scammers.

Date of experience: 16 April 2024

Reply from Pets4Homes

Hi Al! Thank you for sharing your wonderful experience! We're thrilled to hear that you found a puppy at a great price and had a positive experience with the seller. At Pets4Home, we prioritize trust and safety, and we're glad to have provided you with a secure platform to find your new furry friend. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!


Rated 5 out of 5 stars

Looking For Chunky Pups.

The relevance to what I am looking for. Mixture of long and smooth haired. Chunky straight back. I have a Big Chunky German Shepherd × Bernese Mountain Dog. So am looking for a Pup that is similar.

Date of experience: 23 April 2024

Reply from Pets4Homes

Hi Julie! Thanks for sharing what you're looking for in a new pup. It's great to hear that you appreciate the relevance and variety in our listings. We hope you find the perfect match for you!

If you need any help navigating through the listings or have any questions, please feel free to reach out. We're here to help you find the right fit.

Good luck with your search!


Rated 5 out of 5 stars

Keep up the good work I hope all of the…

Keep up the good work I hope all of the pets advertised find a loving home.

Date of experience: 29 April 2024

Reply from Pets4Homes

Hi Jeffrey! Thanks for the kind words! We're grateful for your encouragement, and we share your hope that all the pets find loving homes. It's people like you who make our work meaningful, and we're committed to helping each pet find the right family.

If you have any further feedback or suggestions, please don't hesitate to reach out. We're always looking for ways to improve.

Thanks again for your support, and we hope to see you again soon.


Rated 5 out of 5 stars

Found my Best Mate

After a few weeks of looking and some bad experiences with scammers on Social Media, I got my puppy off Pets4Homes on 06.04.2024. He's a six month old Doberman with an amazing temperament. Thank you.

Date of experience: 06 April 2024

Reply from Pets4Homes

Hi Peter! Congratulations on finding your new furry friend on Pets4Homes! We're thrilled to hear that you had a positive experience and found a puppy with such a wonderful temperament. If you ever need any advice or assistance in the future, feel free to reach out. Wishing you and your new new companion many happy adventures together!


Rated 1 out of 5 stars

Beware: Do not buy a pet through these people

Do not buy a pet through these people. They could not careless about animal welfare. I got a puppy 4 weeks ago and have spent over £300 in vets bills due to various illnesses including a severe ear infection and Giardia. The poor animal was so sick with diarrhea (with blood) and vomiting.
I wrote to Pets4homes to explain the situation and they have told me it’s not really serious enough.
They’re only interested in making money. I’m reporting them to animal welfare.

Date of experience: 08 April 2024

Reply from Pets4Homes

Hi Rani! We are very sorry to hear about the issues you've faced with your new puppy. It's heartbreaking to hear about your pet's illness and the vet bills you've had to cover. Your concerns about animal welfare are serious, and we understand why you're feeling this way.

Please allow me to clarify that Pets4homes is a platform that connects buyers with sellers, but we take animal welfare very seriously. We expect sellers on our platform to adhere to high standards of care, and we take action when we receive reports of misconduct. We are truly sorry that you had to experience this, and we assure you that we do care about the well-being of the animals involved in transactions through our platform.

Regarding your specific case, we would like to understand more about what happened and review your communication with us to ensure we're addressing your concerns appropriately. If there's anything we can do to assist or to help with your complaint, please send us an email at support@pets4homes.co.uk.
Additionally, if you haven't already, we encourage you to report any serious animal welfare issues to the appropriate authorities. Your experience is important to us, and we appreciate you taking the time to share it.

Again, we are sorry for what you've been through, and thank you for bringing this to our attention. We are here to help and will do everything we can to ensure your concerns are addressed.





Rated 5 out of 5 stars

The puppies are gorgeous always love…

The puppies are gorgeous always love pictures of puppies

Date of experience: 29 April 2024

Reply from Pets4Homes

Hi Jan! Thanks for letting us know you love the pictures of the puppies listed on our platform! We couldn't agree more—puppies are adorable, and we're glad you're enjoying the photos.

If you have any other feedback or suggestions for us, please feel free to share. We always appreciate hearing from you.

Thanks again for your review, and we hope you continue to enjoy the cuteness!


Rated 1 out of 5 stars

Gave Pets4homes the money and…

Gave Pets4homes the deposit money and the rest of the payment to be handed to seller when I collected pup. Plus the £75 they charge. Went to pick pup up today. Drove over 50 miles there. When I clicked the button to send payment I just kept getting an error message had to leave pup there as the payment won’t go through. So drove the 50 miles back without her. Have emailed them as no phone number on site. Now will just wait and see if they can sort it out. I am so mad I used them to pay. I should be cuddling my new puppy now.

Date of experience: 29 April 2024


Rated 5 out of 5 stars

I have only just found your website and…pets

I have only just found your website and it is very helpful and easy to use you have some beautiful dogs and cats on there will no where to look for my next pet

Date of experience: 10 April 2024

Reply from Pets4Homes

Hi Alison! Thank you so much for your kind words! We're thrilled to hear that you find our website helpful and easy to navigate. If you have any questions or need assistance in finding your next furry friend, don't hesitate to reach out. We're here to help you every step of the way!


Rated 5 out of 5 stars

Excellent for when your looking for a…

Excellent for when your looking for a pup good information, clear and we got our last pup from here

Date of experience: 07 February 2024

Reply from Pets4Homes

Hi there! Thanks for the positive review! We're glad you found our site helpful and clear while looking for a pup. It's fantastic that you got your last pup from us. If you have any other questions or need assistance, feel free to reach out.


Rated 1 out of 5 stars

Pet Payments Protection is a total SCAM

Paid for a cat over £1300 which turned out unavailable. The seller tried to sell really hard and offered to breed a similar kitten, just needed me to wait for a month to confirm the pregnancy. After some thought, I accepted the suggestion.
The seller didn't contact me after. However, upon following up 2 months later, the seller only said the cat mum was still not pregnant and was 'working on it'! Wow, ok, I then asked for a refund, who was reluctant and introduced me to other of his cats. Yet, I was not interested in any of those.

As I paid though Pets payment, which on the website, it claims that if the buyer never receives a pet, they'll issue a full refund. So I contacted the platform for a full refund. Jokingly, the platform says they're unable to do so, as the deposit was sent to the seller. The staff also urged me to officially write to them to 'cancel' the transaction, so they can refund me partially excluding the deposit.
This is shocking - we paid more using their Pets payment for extra protection and pet4homes doesn't even honour their words! I'm unsure if it's even against trading standards, and it's a total scam.
By law, I'm obliged for a full refund, as I paid and received nothing. Currently, Pets4homes has stopped repling to me (2 weeks since I first emailed them), and since they don't honour their promise and never responded to my email, I'd now have to dispute through credit card, and if necessary, I'll also go through legal route to obtain full refund through small claim court.

In overall, I'm very shocked about pets4homes operaion, as I never experienced a company who'd just ignore my emails. Also, I still can't believe they literally just lie about their protection and guarantees!

Date of experience: 03 April 2024


Rated 5 out of 5 stars

Was so easy to upload puppy’s we are…

Was so easy to upload puppy’s we are selling as this is a first litter this was so easy process

Date of experience: 21 April 2024

Reply from Pets4Homes

Hi Karen! Thanks for sharing your experience! We're thrilled to hear that you found the process of listing your puppies for sale easy and smooth, especially since this is your first litter. If you have any questions or need further assistance, we're here to help.

Good luck with your puppies, and thank you for choosing Pets4Homes!


Rated 5 out of 5 stars

Well informed site they will keep you…

Well informed site they will keep you up to date with new adverts 110%

Date of experience: 27 April 2024

Reply from Pets4Homes

Hi Robert! Thanks for the amazing feedback! We're thrilled to hear that you find our site well-informed and that we're keeping you up to date with new adverts. It's great to know that our efforts to provide the latest information are making a difference for you.

If you have any other feedback or suggestions for how we can continue to improve, please don't hesitate to reach out. We're here to help and always looking to improve our services.