How to Cancel Your WW (WeightWatchers) Monthly Pass | WW UK

Workshop + Digital cancellation & refund policy

Am I eligible for a refund? 

Before activation: If you realise that you do not meet the requirements to use Workshop + Digital , or are otherwise unable to activate on our website, please call Customer Service for assistance.

Alternatively, return the first page of the Workshop + Digital Pass Starter Booklet with the Access Code, along with the cancellation form - found on the back page of the booklet - to Customer Service, as soon as you are able. Ensure that you let us know your full name, a correspondence address and a telephone number.

We will refund the cost of your initial purchase less a fixed administration fee of £5.00.

To qualify for a refund, your Access Code must not have been activated.

How do I cancel Workshop + Digital?

We’ll be really sorry to see you go, but if you wish to cancel your subscription please click here to visit our cancellation page.

When does cancellation take effect? 

Your Workshop + Digital is valid for a one month period at a time (your subscription month), ending on the valid end date.

Your cancellation will take effect from the end of the current subscription month.

Cancel subscription customer information

Resume subscription

Subscription agreement