On the back side of the Notice of Toll Violation complete the appropriate dispute section that best describes your appeal of the violation and mail the completed form to the address listed on the Toll Evasion Notice. The Customer Service Center will review your dispute and respond back in writing with a decision.

Section A – Certification of Non-Liability is used if the vehicle was sold, stolen, leased/rented or if license plate was surrendered. Proper documentation is required. Do Not Include Payment.

Section B – Certification of Inadvertent Toll Violation is used if you accidentally went through an E-ZPass only lane. A detailed explanation is required. To be considered for a dismissal of the violation the toll fare listed on the front of the notice must be sent with the dispute. A claim of Inadvertent Toll Violation can only be made one time against one notice.

Section C – Certification of E-ZPass Customer is used if you have an E-ZPass account which is in good standing at the time of the violation transaction. New Hampshire Customers must provide their transponder number (transponders beginning with 026 only) and must include a valid E-ZPass account number.

Other Toll Authority Customers must include a valid E-ZPass statement covering the time frame the violations occurred and the toll fare due that is shown on the front of the notice.

Section D – This section must be completed which is your confirmation that the above dispute is true and correct. Failure to complete Section D will result in a rejection of your dispute.

Please note that if the Customer Service Center finds that your account was unfunded or not properly updated your fees will not be waived.