The Sun-bingo 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

Company activitySee all


Rated 1 out of 5 stars

I've done a withdraw on 09/05/2022 at…

I've done a withdraw on 09/05/2022 at 00:04 still didn't receive my money and I'm a new customer. They asked for bank statements and after I gave them still nothing. My advice is to stay away from them if they can't even pay me 66£. This is a joke worst site ever.

Date of experience: 28 May 2022


Rated 1 out of 5 stars

This is a major rip off site

This is a major rip off site, my dad joined and deposited £10 and got the £50 bingo bonus and free spins on slots, won nothing on bingo and got up to £170 on slots, he went to play the slots again after 48 hours and all his winnings had been removed, after looking for half a hour to find a way to contact them he spoke to an advisor who said he had to fulfill the wagering requirements within 48 hours or the bonus is cancelled, the way they calculate this meant he had to have played £666 within 48 hours before any bonuses could be withdrawn, if he had £666 spare he wouldn't be giving it to an online gambling site nevermind to this bunch of con artists, if anyone reads this and still uses the site then more fool you, neother I or my dad will never use, recommend or even visit this site as long as we have a hole in our bum, PLEASE, PLEASE AVOID AT ALL COSTS

Date of experience: 09 June 2022


Rated 4 out of 5 stars

Felt compelled to write I had a…

Felt compelled to write I had a complete different experiences to the reviews.

Found verifying my account much more quick and less invasive than other sites, just bill and one form of ID not payment methods like other sites these days.

Won three bonuses almost straightaway on three games turning £40 to £690 which I withdrew.

Was worried bc of reviews needn’t have been. So made account two days ago, verify and won yesterday, money in bank today.

Date of experience: 28 December 2021


Rated 1 out of 5 stars

Rubbish!

Stated new customers receive free bonus play, well I never received it! Only won 40p playing it’s a scam, stay clear!!

Date of experience: 04 May 2022


Rated 1 out of 5 stars

I played with £60 last night

I played with £60 last night. I deposited £10 and got £50 free.i stayed in the same bingo room and there were approx 150 people playing in there. Anyway, I noticed the same people winning over and over again!!!! So for this reason I'm thinking this is some kind of scam? This is absolutely disgusting and I will NOT be playing here again.

Date of experience: 16 April 2022


Rated 1 out of 5 stars

Shameful treatment...

I wish I had read reviews before playing, seems to be same people winning, and customer service is awful, I deposited £5 from my bank account on 8th March which left my bank but even though it said it had gone to Sun it didn't show on my account so was unable to play, I have jumped through hoops to prove it left my account i.e. screenshots. bank statements yet here I am 11 days later still waiting for Sun to find that £5. the way I have been treated is disgusting I am made to feel Ive stolen £50.0000 and its me thats lost the £5, don't join site its too stressful when things go wrong...

Date of experience: 19 March 2022


Rated 4 out of 5 stars

Just joined

Just joined the site. Games are good, bit of play on games very few initially, then started to get more play on deposits and had a nice win which have withdrawn waiting to see if that goes ok, withdrawal went into bank super quick. has some good games. All seems really good at the moment.

Date of experience: 20 February 2022


Rated 5 out of 5 stars

Do not play sun. If you do. Then stay away from chat

Not very good site. They took my money then banned me from bingo for talking about furlough. So they think I cannot afford to play so they banned us. ripping their loyal customers off during covid 19 no different from Tim Martin and Britania hotels absolutely disgusting. Think again before playing here

Date of experience: 11 May 2020


Rated 1 out of 5 stars

Awful

I've recently won money and this is day 6 of me waiting for my money off them after I withdrew it. I've spoken to 6 different customer service people an Sent 10 emails an each time I keep getting palmed off or told I'm the wrong person or that they sent the money when they haven't. Disgusting customer service.

Date of experience: 28 February 2022


Rated 1 out of 5 stars

60 quid spent just doing 20p spins on 3…

60 quid spent just doing 20p spins on 3 different games didn't get a single bonus or mini bonus on Goonies/Goonies return or top cat like I would anywhere else total rip off yes it's the chance you take when gambling but the most I got was 4 quid through the whole time!! Rigged!!!

Date of experience: 19 October 2021


Rated 1 out of 5 stars

Said they believed I could not afford…

Said they believed I could not afford what I was spending! (How do they know that. ?) Asked how much I earnt. Told them It was retired...." Where do you get your money from then?" Told them savings, carers allowance,private pension and inheritance from my mother.......they then demanded I prove all of this by sending bank statements,copies of the will showing my inheritance, and proof of pension and carers allowance. I told them this was none of their business,I would not be providing them this personal information, and closed my account and went elsewhere. How can they justify requesting ALL of my personal financial information.........AVOID AT ALL COSTS!!!!!!

Date of experience: 05 January 2022


Rated 1 out of 5 stars

See for yourself

See for yourself
Just watch the candy bingo room and count up how many wins some players win I have counted today a certain player winning over 20 x in a couple of hours the winninins are spread amongst around 5-6 players

Date of experience: 09 February 2022


Rated 2 out of 5 stars

Con...

Was a member for 3 months no problems with deposits or withdrawals. Win some money try to withdrawal and I get an email saying need to verify account... 3 months after opening when have been withdrawing and depositing previously no problems. Send passport gas bill and driving licence. Still not verified and won't let me withdraw winnings. I smell con.... Takes your money for a deposit then won't let you withdraw even when sent in 3 forms of valid ID. Avoid. They just want you to deposit and avoid paying out for no good reason.

Date of experience: 31 August 2020


Rated 1 out of 5 stars

Hopeless experience

Hopeless experience. What's worse they restricted my account so I couldn't use my bonus especially when I was asked to prove my identity cause they wanted a perfect photo/scan of my identity document and proof of address. I'm glad all my data are no longer actual (address, bank account) I just abandoned this abysmal looking site long time ago and I regret any sec spent on this. Assistants were even slow answer my questions - on their site and via mail.

Date of experience: 28 September 2021


Rated 5 out of 5 stars

amazing!

Don’t see why everyone is writing bad reviews. I signed up using the £10 free bonus with no deposit needed. Manage to win £40 with it. Needed to spend another £20 to withdraw anything and ended up winning £70 overall. Need to deposit something before you can withdraw anything. So deposited £5 then withdraw it all. Would recommend!

Date of experience: 26 April 2020