Brunel University Computer Centre - Connect Portal - Brunel ...

Brunel University 

Computer Centre 

Welcome to the 

Computer Centre Survival Guide 2011/12

Computer Centre Info Points 

You can find the Computer Centre Intranet at: 

https://moss.brunel.ac.uk/cc/ 

For current information regarding Computer Centre services check: 

IntraBrunel - https://moss.brunel.ac.uk/sites/News/Pages/Welcome.aspx 

Computer Centre Service Status - https://moss.brunel.ac.uk/cc/ 

New or want to learn more? 

Visit https://moss.brunel.ac.uk/cc/GettingStarted 

Follow us on Twitter: http://www.twitter.com/BrunelCCentre

Computing Support Team 

The Computing Support team is the initial point of contact for reporting general 

computing-related problems and queries. 

The Computing Support team’s office is located at: 

John Crank (JC), room 031 

• Telephone: +44 (0)1895 265888 or ext. 65888 

• Email: computing-support@brunel.ac.uk 

• Opening Times: 

Mondays, Tuesdays, Thursdays and Fridays: 0900 to 1700 

Wednesdays: 1000 to 1700 

We are not open at weekends or on days when the University 

is closed.

Connect Team 

The Connect Team will help you in connecting your personally owned computers to 

the Brunel Network. 

The Connect Services are:- 

• ResNet – The Residential Network that provides a hard wired network connection in 

every room within Halls of Residence. 

• Wifi@Brunel – The Wireless Network around Campus (Not available in Halls of 

Residence) 

• VPN – Remotely connect to the Brunel Network using your home internet 

connection. This will allow you to map to your home directory, otherwise known as 

your H:\ drive. (Not Available on Campus) 

• All you need to register for and set up a connection can be found by logging into the 

Connect Portal (http://connect.brunel.ac.uk). 

• The Connect Advisory Service on the Ground Floor of the Bannerman Centre 

operates at various times throughout the week. More details can be found on the 

Connect Portal.

Computer Centre IT Store 

A variety of IT hardware accessories and storage products are available at the 

IT Store. In addition advice is obtainable on purchase of printers, desktop and 

laptop computers. Top-up printing credit is also available from the store. 

We also stock the majority of HP Inkjet and Laser toners, external USB Hard 

Drives and Kingston Memory Pens, SPSS and Nvivo software. 

Uxbridge Campus: 

John Crank (JC), room 020 

• Email: cc-shop@brunel.ac.uk 

• Telephone: +44 (0)1895 265660 or ext. 65660 

• Opening Times: Monday to Friday, 0930 to 1600 

(except on days when the University is closed)

How to obtain your Brunel Network Account details 

In eVision, approximately 15 minutes after you have provisionally enrolled, you will 

have the ‘My Brunel Network Account’ task available, where you can set your own 

network password. 

Your username will be of a format similar to ‘me11ikb’ which represents your 

course, year of entry and your initials. You will need to set a network password 

which needs to be a combination of UPPERCASE letters, lowercase letters and 

numbers within the first eight characters of the password. In addition, the 

password must be at least eight characters in length and not a dictionary word, 

name or a number sequence. 

When you have completed the task, you will see this:

Services we provide 

• A Brunel network account with your own username and password 

If you are a student and you have forgotten your password, you can reset your 

password online via our Password Portal at http://www.brunel.ac.uk/password. 

You will need to have registered for Password Self Service (PSS) before you can use this 

service. 

• File storage 

File storage is supplied as part of your Brunel network account. This storage takes many 

forms including a personal storage area, a web facing area, an FTP area and shared data 

areas. Most storage will be available when you log on to your account but others will 

require you to map the relevant drive and to use your username and password to 

access the area. 

• E-mail 

You will have access to your e-mail from anywhere around the world using Outlook 

Web Access (OWA). We refer to this as webmail at Brunel. We use Microsoft Exchange 

to deliver your e-mail. 

• Operating System 

Windows XP is the operating system that we use in our workareas. In some workareas 

and School computer rooms, you will have the opportunity to use Windows 7. 

You will also have access to Microsoft Office and to educational software.

Our Workareas @ Brunel 

You can visit the following rooms to work on our computers. 

Please remember to have your Brunel ID card with you so that you can enter these 

rooms using the swipe card access points. 

Remember to check local notices for the daily PC maintenance times, which are 

usually between 0200 and 0400. 

24-hour access: John Crank (JC), rooms 121, 124, 125 and 127 

Library opening hours: Bannerman Centre (BC), room 213 

(Postgraduate Study Room) 

0800 to 2000 Mondays to Fridays: Lecture Centre (LC), room 001 

0800 to 1800 Mondays to Fridays: Halsbury (HB), rooms 212 and 216 

0900 to 1700 Mondays to Fridays: Heinz Wolff (HW), room 018

Logging On • To get to the Log on screen, hold down the 

Ctrl, Alt and Delete keys simultaneously. 

• Type in your username, e.g., me99ikb (99 in 

this example represents your year of entry) 

• Press the tab button or left click with the 

mouse to bring the cursor into the Password 

field and type in your password. 

• Your domain will be ACADEMIC and this will 

be pre-selected for you. 

If you need to change the domain, drop the 

arrow down to the right of the 

Log on to field and select the correct 

domain. Please note that the domain cannot 

be changed on Windows 7 computers. 

• Click the OK button and, provided you have 

entered the right information, you will be 

logged on to the network.

Logging Off 

• Remember – you must always log off from the network if you decide to move 

away from the PC that you are using. If you leave the PC unattended without 

logging off, your work is insecure and it leaves our network vulnerable to 

security issues. 

• Save your work and close all applications 

• Select Start then click Log Off and repeat when prompted 

• Make sure the PC returns to the logon screen

Password Portal 

• To reset your password, you need to register for Password Self-Service. This will 

allow you to reset your password online. This service is available 24/7, 365 days a 

year. 

• Go to our Password Portal at http://www.brunel.ac.uk/password and select 

Register for PSS. You will be asked to log on with your Brunel Network account 

username and password. Answer the security questions and click on Submit when 

you have done this. 

• When you have done this you will be able to go to the Password Portal to reset 

your password if you have forgotten or lost it.

New for 2011/12 - Single Sign-On 

• Single Sign-On allows you to authenticate to eVision, the intranet, 

webmail, Connect Services, u-Link and the e-Library by logging in 

just once. 

• Go to http://www.brunel.ac.uk/intra to get started. 

• Initially you will need to log into each service as you would normally 

do. The system will then remember your details for future visits. 

• Single Sign-On will only work via http://www.brunel.ac.uk/intra. If 

you access your resources by any other route, you will be required 

to log in as normal.

Password Management – Research students only 

• Following an audit of our network security procedures, the Computer Centre has been 

instructed to enforce password expiry measures on all postgraduate research student 

accounts. 

• Postgraduate research student passwords older than 90 days will expire, preventing 

access to all network services until a new password is chosen. 

• If your password has expired, you will need to change it on a Brunel centrally managed 

(domain joined) PC, via the Password Portal at http://www.brunel.ac.uk/password 

• Passwords will then subsequently expire every 90 days. 

• If you connect to Connect services and other services by using automatic authentication 

to the service on log in, you will need to reconfigure these services to allow 

authentication using your new Brunel Network Account password. 

Information regarding the steps that need to be taken is at: 

http://connect.brunel.ac.uk/passwordchange

Your printing account 

• Make sure there is enough credit in your account before printing. 

• A4 printing is charged at 5p per side, unless you print in colour, in which case it costs 

20p per side. 

• A3 printing is charged at 10p per side, unless you print in colour, in which case it costs 

40p per side. 

More information available from: 

https://moss.brunel.ac.uk/cc/printing

Where you can credit 

your printing account 

You can credit your printing account at various locations, in John Crank (JC) 

and the Bannerman Centre (BC). 

The amount of credit on your account is displayed when you log in to a print 

device. 

Only £1 and £2 coins accepted. Notes accepted - £5, £10 and £20

How to print 

• From your PC, within your software package, select Print using driver SelfServiceDoubleSided 

(prints on both sides of the paper) or SelfServiceSingleSided (prints on one side of the paper 

only). The driver is suitable for both monochrome and colour printing. The document is then 

stored in the repository for up to five days. 

• Then go to one of the printing device locations and identify yourself by swiping in to the 

printing device using your Brunel ID card (proximity card). 

• Then touch the PULL PRINT icon and a list of your print jobs will be displayed. You have the 

choice of Print for the selected single document or Print all for multiple documents. 

• You can choose how many copies of a document to print by selecting the number of copies at 

the bottom right-hand corner of the Pull Print screen. The default setting is one copy. 

• Select the document(s) that you wish to print then press Print and it/they are then pulled 

from the database and printed. 

• Press LOG OUT when you have finished, protecting your credit.

Print Station Locations 

A4 mono self-service printers, photocopiers 

and scan to e-mail 

Bannerman Centre (BC), Library - All floors 

(Photocopying areas) 

Bannerman Centre (BC), room 213 

(Postgraduate Room) 

restricted 24-hour access 

John Crank (JC), rooms 121, 124, and 125 

24-hour access (subject to access permission 

using your Brunel ID card) 

Mary Seacole (MS), room 115 

(Student Resource Room) 

Tower C (TC), room 307 24-hour access 

A4 and A3 colour printers 

Bannerman Centre (BC), Library - 

All floors (Photocopying areas) 

John Crank (JC), rooms 

121 (A4 and A3) and 127 (A4 only) 

24-hour access 

Tower A (TA), room 403 

(A4 and A3) 

Tower C (TC), room 307 

(A4 and A3) 

24-hour access

Access to online resources 

at Brunel University 

There are different points of access to online resources at Brunel, depending 

on what you need to do. These are listed below and the subsequent slides 

explain these in more detail. 

• Brunel network account – the account you use to log onto networked PCs, 

save your work, access the intranet and check your e-mails 

• eVision Student Portal - your course administration information 

• u-Link – module-specific and general resources to support your learning, 

including online interaction opportunities

The different types of online resources 

at Brunel University 

• Brunel network account: used for logging into the Brunel network and consists of a 

network username, e.g., me99ikb (99 in this example represents your year of entry) 

and password. This account is also used for accessing your e-mail and the intranet. 

This is the account you must use for all Brunel business (coursework, e-mail etc.) 

• eVision Student Portal (https://evision.brunel.ac.uk): Used for accessing your student 

record, changing personal details, viewing results and completion of admin tasks such as 

module selection, enrolment, graduation, applications for funding etc. 

The username for this is your student ID number (e.g. 0123456). The default password is 

your date of birth (in the format DDMMYY). When you first login you will be prompted to 

choose a new password of your choice. Contact the Student Centre who deal with any 

eVision enquiries or e-mail evisionportal-support@brunel.ac.uk 

Note: If you forget your eVision password and use the ‘Forgotten Password’ facility on 

the eVision login page, your new password will be sent to your Brunel 

e-mail account. If you don’t have access to a Brunel e-mail account, please email 

evisionportal-support@brunel.ac.uk to have your eVision password reset.

u-Link provides access to module-specific and general resources to support 

learning. Module- specific resources vary from basic module information 

(e.g., module outline, timetable and reading list) to online learning activities, 

links to extra learning resources, assessments and on-line submission of 

coursework. 

Not all modules may have a presence on u-Link. While all Foundation and 

Level 1, 2 and 3 modules will have at least a minimum presence, some 

postgraduate modules may not. 

If you are unsure, check with your module leader. 

The username for this is your student registration number. Postgraduate 

research students will find resources for taught components of their studies 

(if any) on this account, but have an additional u-Link account using their 

Brunel network account username for teaching purposes. In all cases, the 

password is your Brunel network account password. 

u-Link support is provided via the Student Centre. 

Please visit the Student Support section of the u-Link Portal 

(http://www.brunel.ac.uk/intranets/u-link/) for more 

information.

Online resources access summary 

Supported by Computer Centre: 

Username Example Usage Help/info from: 

Network username me99ikb (where 99 represents 

the year of entry) 

network password 

Accessing the Intranet me99ikb 


Accessing webmail academic\me99ikb 


Supported by other Services: 

Logging into the Brunel 

network domain. 

Accessing other resources 

and internal web pages. 

Accessing your Brunel 

e-mails. 

Username Example Usage Help/info from: 

eVision username 

Supported by Student 

Centre (Registry). 

u-Link 

Supported by the 

Student Centre. 

e-Library 

Supported by the 

Library. 

Student number 

0123456 

Default password is 

Date of Birth 

DDMMYY 

Student ID 

0123456 


me99ikb 


Logging onto the 

eVision portal to 

access your 

student record. 

Accessing learning 

resources and 

online interaction 

opportunities. 

Accessing ejournals 

and Library 

electronic 

resources. 

evisionportal-support@brunel.ac.uk 

Further help can be found at: 

http://www.brunel.ac.uk/ 

intranets/u-link/ 

e-library@brunel.ac.uk 

computing-support@brunel.ac.uk 

computing-support@brunel.ac.uk 

computing-support@brunel.ac.uk

How to access your e-mail (1) 

• You will use webmail to read and write e-mails. This gives you access to your 

mailbox including attachments, public folders, contacts, and calendar. We advise 

you to use Internet Explorer as this will give you the best functionality options. 

• You need to navigate to https://cas.brunel.ac.uk/OWA/ in order to open up 

webmail (whether you are on or off campus). Enter your Brunel Network username 

and your password, and select OK to log on. Please note that if you are trying to 

access OWA from a location off-campus, you will need to enter academic\ before 

your username, e.g., academic\me99ikb (where 99 represents the year of entry)


• Note that the This is a public or shared computer box is selected. It is 

important that you leave this selection as it is on shared computers, or in 

public workareas and internet cafés. 

• Please note that after 15 minutes of inactivity you will be timed out of 

webmail and you will need to log in again. We advise you to save your 

messages regularly to avoid losing them.


• If your log on is successful, you should see your webmail inbox, with your list 

of messages visible. 

• To read the message, double-click on the message line within 

the inbox list to bring up the message window for that message.


• To reply to the message, use the Reply button on the toolbar of either 

the inbox or the message window. Use the Reply To All button to reply to 

all recipients, but do this sparingly. 

• To forward the message, use the Forward button on the inbox or the 

message window's toolbar. 

• To delete the message, use the Delete icon on the inbox or the message 

window's toolbar. 

• To send a new message, use the New button on the inbox toolbar.

Mass mailing, research participants and 

Computer Centre policies 

• Please note that mass mailing is prohibited within the terms of the Brunel 

Acceptable Computer Use Policy (BACUP), section 5.1 (Use of Resources). 

You are advised that if an incidence of mass mailing from your account is 

reported to Computing Support, this may lead to suspension of access to 

your Brunel Network account. You must neither download nor copy blocks of 

entries from the University’s Global Address List. 

• If you need to recruit participants for your research, you must do so via IntraBrunel: 

use of e-mail for this purpose is prohibited. Visit the IntraBrunel page at 

https://moss.brunel.ac.uk/sites/news/Pages/Welcome.aspx and click on Submit 

under Submit new RPI. You must seek guidance from, and have the support of, your 

School’s Research Ethics Committee and personal Tutor/Supervisor before 

submitting your RPI for dissemination. 

• To access the Brunel Acceptable Computer Use Policy and our other policy 

documents, visit the Computer Centre web page at: 

http://www.brunel.ac.uk/life/study/computer-centre

Your initial allocated filestore quota is: 

Filestore (1) 

Undergraduate/taught postgraduate students: 500 MB 

Postgraduate research students: 500 MB 

• We have allocated space to you where 

you can save your own work. This is 

known as your filestore (or home 

directory) and it is located on your 

H:\ drive. 

• Always save your work to the 

H:\ drive, as this is backed up and can 

be recovered if necessary. 

All data stored in this area must 

adhere to the Brunel Acceptable 

Computer Use Policy (BACUP) and all 

legal requirements. 

• Do not save to the C:\ drive, the 

D:\ drive, or the desktop, as you could 

lose your work.

Filestore (2) – Removable Media/e-mail attachments 

• We recommend that if you need to save your work onto removable media, you use a USB flash 

drive to do this at Brunel or at home, or that you use a rewritable CD at home if you have this 

option. Please note that flash drives can suddenly become corrupted and stop working. This 

could result in you losing your work. 

• We therefore advise that you also back your work up onto your H:\ drive so that you have a 

second current copy of your work available to you in the event of an emergency. 

• If you open a file from an attachment within an e-mail message, ensure you save the document 

to the H:\ drive and then open the document from the H:\ drive BEFORE starting work on it. 

Warning: do not make changes to the document directly within the file which you 

have opened from within the e-mail message, as these changes will not be saved.

How to check your filestore quota usage (1) 

• Click on Start, All Programs, then click on 

Show H Drive Size. 

A window will display showing your 

current quota limit and the amount of 

H:\ drive (filestore) quota you have 

used. 

• You will then be able to click on the 

Show Large Folders and Files button 

and information will then be displayed 

to indicate which files are taking up the 

room.

How to check your filestore quota usage (2) 

• If you are near to or over your 

filestore quota, use this tool to check 

your filestore quota and to assist you 

in deleting large items. 

• If you find you still need an increase 

in filestore quota, visit the Computing 

Support office, and collect a Quota 

Increase Request Form. Alternatively, 

you can download and print it from 

the User Forms page, which can be 

accessed via the Getting Started 

section on our intranet site at 


• Once this form has been completed, 

bring it back to the Computing 

Support Office so that your quota can 

be increased.

How to check your e-mail quota usage (1) 

• Your initial allocated e-mail quota is: 

Undergraduate and taught postgraduate students: 30 MB 

Postgraduate research students: 100 MB 

• Click on Start, All Programs, then click on Email quota. 

• Select the Click to check the mailbox size for button. 

A window will come up displaying the size of your e-mail 

quota and will also give details of which e-mail folders are 

taking up the room.

How to check your e-mail quota usage (2) 

• If you are near to or over your e-mail 

quota, use this tool to check your 

e-mail quota and to assist you in deleting 

large e-mail items. 

Don’t forget to empty the Deleted Items 

folder by right-clicking on this folder then 

left-clicking on the menu item entitled 

Empty “Deleted Items” Folder. 

• If you find you still need an increase in 

e-mail quota, visit the Computing Support 

office, and collect a Quota Increase 

Request Form. Alternatively, you can 

download and print it from the 

User Forms page, which can be accessed 

via the Getting Started section on our 

intranet site at 


• Once this form has been completed, bring 

it back to the Computing Support Office 

so that your quota can be increased.

If you need further help… 

Computing Support 

Where to find us: John Crank (JC), room 031 

Opening Hours: Mondays, Tuesdays, Thursdays and Fridays: 0900 to 1700 

Wednesdays: 1000 to 1700 

We are not open at weekends or on days when the University is closed. 

Telephone: +44 (0)1895 265888 or ext. 65888 

E-mail: computing-support@brunel.ac.uk 

Connect Team 

Where to find us: Computer Centre Connect Advisory Service at various times throughout the week in 

the Bannerman Centre (BC), room 005 

Opening Hours: please visit http://connect.brunel.ac.uk for details 

Contact details: http://connect.brunel.ac.uk 

Computer Centre Intranet: https://moss.brunel.ac.uk/cc/ 

Twitter: http://www.twitter.com/BrunelCCentre

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