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Trillian Reviews & Product Details

Trillian Overview

What is Trillian?

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available. Trillian offers native desktop clients on Windows, Mac, and Linux, and offers mobile clients on iOS and Android so that everyone stays connected even when on-the-go.

Trillian Details
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Languages Supported
German, English, French, Portuguese, Russian, Spanish
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Product Description
Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes.

Seller
Description

Cerulean Studios is a creative agency specializing in design and digital solutions. With a focus on innovative branding, web development, and interactive experiences, they aim to enhance client engagement and deliver visually compelling projects. Their expertise encompasses a range of services tailored to meet the unique needs of businesses, from startups to well-established brands. For more information, visit their website at [trillian.im](https://www.trillian.im/).

Overview Provided by:

Trillian Media

Trillian Demo - Modernize business conversations
Share messages and files and collaborate in groups.
Trillian Demo - Improve care team communication
Trillian's HIPAA-compliant messaging platform helps teams of all sizes improve clinical communication without breaking the bank.
Trillian Demo - Stay in touch with friends and family
Trillian's open and federated chat network lets you stay in touch with co-workers and families alike.

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115 Trillian Reviews

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115 Trillian Reviews
4.4 out of 5
115 Trillian Reviews
4.4 out of 5

Trillian Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Serves it's primary purpose fairly well."
What do you like best about Trillian?

It's fairly easy to message people once they've been added as a favorite. I also appreciate that there is an app where I can easily access it by phone when I am in transit. Overall all it's just ok. It's very basic. Zero bells and whistles, but it provides a way to communicate that is quicker than email. In that regard it meets expectations. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I feel the technology and interface is antequated by comparison to other instant messaging applications. Trillian is not intuitive. I still find it challenging to try and add people to my contacts. And being able to simply acknowledge someone's message with an emoji instead of necessitating a full reply would also be preferable. Overall all it's ok. It's very basic. Zero bells and whistles, but it provides a way to communicate that is quicker than email. In that regard it meets expectations. Review collected by and hosted on G2.com.

FJ
Fisherman
Small-Business (50 or fewer emp.)
"Offering a range of features to enhance team communication and collaboration"
What do you like best about Trillian?

The platform’s solid secure and reliable performance provides users with a trustworthy communication solution Review collected by and hosted on G2.com.

What do you dislike about Trillian?

Trillian features set is limited compared to other platforms who can make it less suitable for complex communication needs Review collected by and hosted on G2.com.

NS
Sr. Manager
Computer Software
Enterprise (> 1000 emp.)
"Our go to instant messaging app"
What do you like best about Trillian?

What we love about trillian is it's availability on multiple platforms including Windows, macOS, Linux, iOS, and Android. This allows us to access our accounts across various devices seamlessly. Our chat histories are always synced no matter what plaform do we access it from and that's some mind blowing consistency. Also we can have personalised themes and chat backgrounds which helps with personal customization, some extra points for that. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

None so far. I'm happy with features available in trillian. Review collected by and hosted on G2.com.

KS
Audit Manager
Financial Services
Mid-Market (51-1000 emp.)
"Easy-to-use instant messaging for business as well individuals."
What do you like best about Trillian?

Trillian helps with instant messaging in healthcare, other businesses and individuals. Though we have taken up pro membership, there are free messaging services too provided by them. They have an amazing option for private chats as well as creating channels for our team. Works great when you have to work with your team. Adding contacts is pretty easy as well. Overall an easy going tool helping connect people well. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

None. It's a simple app, no fuss. Have been using for quite some while smoothly now. Review collected by and hosted on G2.com.

AH
Principal & Chief Compliance Officer
Small-Business (50 or fewer emp.)
"Trillian is an excellent instant messaging platform."
What do you like best about Trillian?

Their team is very responsive to any request that I have for them. The layout is easy to maneuver, which helps with some of our less technical employees. Very simple to install on computers. We use it daily in the office. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

The ability to download the archive. But they said there is an update coming to allow administrators to do this. Review collected by and hosted on G2.com.

MA
Small-Business (50 or fewer emp.)
"Trillian: A great way to stay in touch with all Staff."
What do you like best about Trillian?

Most helpful with keeping in touch with all staff members within several work properties. Their app is also very easy to use, and invaluable in keeping in touch while away from work. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I don't find anything to dislike about Trillian. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Unified Communication Platform"
What do you like best about Trillian?

Back in the days when push messaging didnt exist Trillian is the platform that best served my needs and the fact that I can link my Facebook and Gmail is a plus because it also saves on the mobile device storage. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

The paid version is a bit expesive than the competitors and the fact that my contacts dont use the app also disadvantages it because I end up using it for my mail and social media accounts Review collected by and hosted on G2.com.

SP
Enterprise (> 1000 emp.)
"good"
What do you like best about Trillian?

I like that it is very fast and efficient to communicate from one person to another. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

They should add more emojis to facilitate each expression we have. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market (51-1000 emp.)
"Laggy and more"
What do you like best about Trillian?

It can be a private place for co-workers to communicate Review collected by and hosted on G2.com.

What do you dislike about Trillian?

App on cell is laggy, can rarely post messages in it, takes forever to load messages on cell, and can't delete your messages Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market (51-1000 emp.)
"I'm extremely happy that Trillian exists."
What do you like best about Trillian?

The support staff is quick to respond to my needs. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

Unfortunately there was a learning curve for many of our end-users. Review collected by and hosted on G2.com.

Trillian