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There are server problems.
The launcher shows that the server is up.
Add in the joy of "account guard" and the need for a conformation e-mail to your e-mail you registered on and we're off!
But yeah, I'm thinking it is easy to screw up.
I only have one username and I am typing it correctly.
I am logged in on the website and know I am using the right password.
When I then type the exact same information on the launcher it says it is invalid.
I have even tried making a second account to see if there was just something wrong with the first and it is the same thing.
I will give it a whirl.
If I try and register again it tells me this email address is already in use for Startrek online.
Well "support" or try using Steam.
if this is so end those processes (may be 3) give it a min to actually close. then relaunch or only steam or only arc both work fine at this moment in time.
loggin with correct username and pasword. if you forgot your username- check ur mail
if u forgot ur pasword indeed try <u>Forgot your password?</u> or contact support of Sto.
Username and password are def correct as I can log into the website just fine.
I had stuck in bogus information because I dont put my real info online.
SO, one of the extremely few things I used with a gmail acccount was lost
because I switched to my server email a while ago and locked that account down.
They didnt care that I had screen shots of all the hundreds of dollars I spent across their games.
They wanted my birthdate and name. STO is the only one that wants me to verify my computer (via registered email)
So, yeah, it might take a week for you to get your first email from them.