Worthpoint Reviews

It’s not a “free 7 day trial” as they advertise. It’s 7 free lookups. Any business that misleads customers is, at best a one star company.

Date of experience: 05 May 2024

I did not join, but it seems to me that ANY website that insists you join, can't be good. That's like buying something, site unseen and then complaining about it when it arrives because it's a cardboard cutout. Just not worth my time.

Date of experience: 01 May 2024

Worthpoint is very disappointing. It seems 99% of their results come from ebay yet they haven't figured out how to report ebay sales results accurately. For example, if an item on ebay allows "best offers", Worthpoint doesn't show you the accepted offer. Instead they show you the price the item was originally listed at. So you never know if the price Worthpoint shows you is the actual sell price or if the sell price is actually much lower. They also don't get all the pictures from ebay (or they don't use them all). Most Worthpoint listings have just one or two pictures, but most ebay listings have more than that. This makes it very hard to draw any conclusions from the sale price because you can't see all the pictures needed to determine the condition of the item or see everything that may have been included in the lot. I've tried to discuss this with Worthpoint and it was pointless. Their staff seemed disinterested and acted like they didn't see the problem. It seems they take very lightly the sole point of their existence. They charge way too much for the quality of product they're putting out.

Date of experience: 13 April 2024

It's not a bad site to use. It was pretty easy to try out the free trial and then cancel. I didn't need it but for a few items to research. It's pretty standard for most services to have free trials that you need to cancel before charging.

Date of experience: 01 April 2024

Making money out of nothing, pathetic. They don't provide really any service to the trade community and they asking for money, you can get all this information for free on the ebay seller hub.

Date of experience: 21 March 2024

Worthpoint, after their new version of the app rolled out, is basically worthless. The new app is horrible. Doesn't work with biometrics, login doesn't work right half the time, which leads to Worthpoint "locking" your account, which you can only get unlocked by contacting them during business hours. App logs you out (times out) faster than any of my banking or brokerage apps. I've been a customer for almost 15 years.

Date of experience: 10 April 2023

I opted in for the free trial, I couldn't see any prices unless I paid in full for the month. Well what's the point of a free trial? I've had nothing but a disappointing experience with these guys, I won't ever let my friends or family even think about utilizing this site. Save contacting me back worthpoint, I am appalled at what I just went through today and nothing more than a true free trial would fix it.

Date of experience: 26 August 2023

Their website is legitimate & you can see past sale prices on art with descriptions just as advertised, but their 7 day or 7 views being free isn't real. As soon as you pay for the subscription they charge you, which I get b/c your accessing their database, which isn't free. If you want to see past sale prices you must pay for the $47 full access subscription & not the $28 subscription. They wouldn't get bad reviews if they just allowed you to pay a one time fee for the item you want to see.

Date of experience: 15 August 2023

Double billed me for 10 months and wouldn't refund me the $270 I overpaid. Not a very good database on top of it. STAY AWAY!!

Now commenting on their message below. They know they messed and while they have refunded about $70, they still owe me $200. I spoke to them and tried to resolve this on the phone, and they admitted there was a glitch. They said I had to work it out with PayPal they said I had to work it out with Worthpoint. Months ago when I called I had to start a new account because I no longer had access to my old email address. They do not have the ability to change your email and thus if you change your email address or no longer have access to it, you have to start a new account. Convenient though how they still bill the old account - they know exactly what they are doing! They have my phone number and can call me but they would rather to comment on my feedback and do damage control to the public. All they have to do is call me and make me whole and I stop spreading the word about the reality of this bad app. Any above-board company will refund you on a double bill situation.

Date of experience: 25 March 2024

The website images take forever to load when I use the price guide search. Website has been not working all day today. Apparently because they have no competition so they don't care about their subscribers at all. 2 stars because there is sadly no alternative.

Date of experience: 28 September 2023

I am trying to cancel my subscription, the free trial is a scam, you are supposed to get 7 looks at an item. Under subscription there is NO cancellation option. No one is responding to my emails.

Date of experience: 22 January 2024

I don't understand why Worthpoint items keep clogging up searches for items to buy, when you can't buy anything from Worthpoint.
If i want to know what something is worth I would certainly want to consult Worthpoint. But when I am merely searching for something to buy I do not want lots of Worthpoint ads showing up in my search results as if there are items for sale.

Date of experience: 08 April 2023

No customer service. They behave like they hate their customers. Constant harassment, selling your info, spam. They take automatic payments 2 months in advance so if you want to cancel, the following month has already been paid but they cancel service so steal a months' subscription. They conduct their business like shysters, which pretty much tells you what they think of their 'service'.

Date of experience: 05 December 2021

I have no idea who these people are but somehow they have my credit card number and are charging my card for services I never ordered. Now they want more information about my review, I don't know what else to say. I never opened an account with them and will never do business with them. Yet they continue to charge my credit card through a bogus Paypal account. This is an obvious case of fraud that they couldn't care less about.

Date of experience: 01 August 2023

False advertising. I’m glad I have enough sense to research a company before agreeing to a free trial in which I need to put sensitive information online. Right under their pricing guide it says “buy and sell with confidence.” After looking online for a vintage toy for my daughter I stumbled upon it here, I was about to try it free and after reading the companies very own response to a review you CANNOT buy and sell on their web/app. Very misleading while trying to decipher payment terms. Why even have these pop up and make it look as if they’re available for purchase unless it’s a scam to unwittingly take peoples money through ACH every month, I mean how often do people remember to cancel. And how often do people need to price stuff. So annoying.

Date of experience: 20 July 2023

TOTALLY ROGUE PLATFORM.

I cancelled my subscription within one hour of signing up having completed just one search that returned absolutely no information.

When you sign up for the FREE TRIAL they take the first months subscription. I’ve requested a refund within there terms and conditions, but no response. I’ve been emailing Worthpoint everyday for a week, but no response at all.

Don’t go near this ROGUE PLATFORM.

Date of experience: 20 October 2021

Could only see 7 prices a month, total waste of money I cancelled and asked for my account to be deleted since there seems to be no way of doing it. Endless spam emails from them as well, despite opting out. Their site is also like a time warp its like something from the stone age. Imagine charging $200 per year and not investing any of that into making your site look like it's from this decade.

Date of experience: 29 August 2023

I have been looking into four bookes y'all have from way back 4 VINTAGE

UNDERGROUND EROTIC FICTION W PHOTOS- 1940S-BIBLIOTHEQUE ST. GERMAINE

Tasty Dish

PRICE 500 FRANCS so I really haven't found nothing else on that kind books I want to find out the value because I got three more of them books but different story's and I read they isn't none left if u could contact me 681 305 8759

Date of experience: 01 December 2022

Have been selling on eBay for over 20 years--at times while researching an item, in effort to establish a realistic worth, I end up at Worthpoint. Having submitted in excess of 80,000 photographs for my 20 year user ids on eBay, not unusual for me to see a photo of an item which I had posted years ago. What allows Worthpoint to sell my photos ?

Date of experience: 23 July 2019

Cancelled subscription, got email from them acknowledging cancellation. They continued to then bill my Amex card. I did not notice for many months. Contacted Worthpoint, they said too bad they would not refund as it had been over 90 days. After contacting Amex and sending proof of cancellation, Amex only partially refunded some months. Many would call that fraud!

Date of experience: 13 July 2021