StitchFix literally needs to stitch fix their clothing
I didn't have any problems with them charging me incorrectly and the app has improved, especially the feedback questionnaire after every fix, the only reasons for an extra star, but from all the boxes ("fixes") I received, clothing seemed like manufacturing rejects, blah styles that I could find at Target, not sure if they looked at the feedback and applied the responses, repetitive items in the same box (for example getting same top, but one was sleeveless and the other is long sleeve), and fluffing the box with one type of clothing, mine was cardigans, which I didn't need, consistently got even though I said no more cardigans every box.
One of the biggest flaws with the clothes I got seemed like they're sourced from the manufacturing mistakes pile - asymmetrical sewing patterns, crooked hems, incorrect sizing labels, etc - all what seem to be manufacturer rejects, which I'm sure they get for a steal, and then charge a premium for them. Not all pieces were horrible but a lot of them were or in some way a reject and it got worse over time.
I had hoped by liking clothes through their order by demand online store ("freestyle"), which seems more like department store clothing, better quality and trendier styles, that I'd get those or something similar, but it never happened.
Cancelling was easy. I'll never go back, even with all the free styling fee offers I get, and even though I haven't found another clothing subscription box that seems legit.
Date of experience: December 01, 2023