Superdrug Online Doctor Reviews

28,987  Excellent
TrustScore 4.5 out of 5

4.6

In the Pharmacy category

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Reviews4.6

28,987 total


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Rated 5 out of 5 stars

Anaemic worry

I was worried that I might be anaemic, so decided to try Superdrug Online Doctor. The whole process was a breeze. Easy to use kit and fast results. If I need further tests I would not hesitate to use the service again. It turned out that I wasn't anaemic, so my mind has been eased.

Date of experience: 12 May 2024


Rated 5 out of 5 stars

Very useful service

Very useful service. When you know what your condition is and still don’t have time to book an appointment with GP, this service saves your time and effort to actually see the doctor face to face.

Date of experience: 12 May 2024


Rated 5 out of 5 stars

Great value for money

Great value for money for medicines and skin care. Wouldn't hesitate to use again. Fast, efficient customer service also which makes process far easier.

Date of experience: 01 May 2024


Rated 5 out of 5 stars

Good experience all round.

Always easy to navigate the site and the medicine arrives fast and well packaged. Plus you are asked online questions to make sure the medication is the right one for you and will have no adverse effects.

Date of experience: 11 May 2024


Rated 5 out of 5 stars

Caring Superdrug.

I always get a reminder to see if I need anymore medication.
The Doctors deal with your enquiries in a prompt and efficient manner.
The products I believe are value for money.
Deliveries by Royal Mail too. Excellent service.

Date of experience: 05 May 2024


Rated 5 out of 5 stars

Exceeded my expectations

I'd heard positive things about this service, but my experience blew away expectations. When I ordered a product, a doctor was readily available to answer questions and provide guidance. This level of support was fantastic!

Date of experience: 05 May 2024


Rated 3 out of 5 stars

Expensive but good product

I Think the process of getting the prescription was good. I feel like it was all checked to make sure that I was getting the correct product. The problem was that it was very expensive. I had a private prescription I got 15 sachets with your prescription. I’ve got 3 sashes this was my fault as I hadn’t read how much was in the prescription hence why I didn’t complain so my advice would be to make sure you read how much you’re getting before you order. I just took it that I would get the standard 12 weeks prescription that you would normally get.

Date of experience: 12 May 2024


Rated 5 out of 5 stars

Great speedy service

Great speedy service, definitely worth it especially with the pressure on the NHS at the moment. Would certainly recommend and will definitely make use of this service again. Thank you!

Date of experience: 08 May 2024


Rated 5 out of 5 stars

It was so easy to do it all online

It was so easy to do it all online! The service was prompt and efficient and the medication was delivered when it was expected. The reply from the doctor was comprehensive. It is a great service that I needed when I knew what I needed but could not see a GP.

Date of experience: 08 May 2024


Rated 5 out of 5 stars

Really easy

Really easy, completed a quick questionnaire and order was reviewed and sent out with 24 hours. Recieved really quickly.

Date of experience: 10 May 2024


Rated 5 out of 5 stars

Inform choice

I have felt cared for listen to and important. They have based my care on the blood test results that were taken and given me all the information that I need to make an inform choice I am very happy and I will continue to use Superdrug Doctors online.

Date of experience: 04 May 2024


Rated 5 out of 5 stars

Very good service.

The online process was easy to follow. The questions were clear. The prescription arrived quickly. Very happy with this service.

Date of experience: 09 May 2024


Rated 5 out of 5 stars

Could not be simpler to use!

Such an easy process! Recommended the treatment by someone with the exact condition, uploaded photos and approved by GP, treatment is already working. By-passed the ordeal of making a local GP appointment and running around town for prescription all for a minor complaint. Will use again without hesitation.

Date of experience: 29 April 2024


Rated 5 out of 5 stars

Great service

The questionnaire was very easy to fill out, I received a response within 24 hours and was updated about the progress of my order which was great. The service was excellent and would definitely use it again, thank you!!

Date of experience: 01 May 2024


Rated 5 out of 5 stars

Always quick and efficient

Always quick and efficient. Always cautious and checking physicality and appropriate course of medication. Checked and doubled checked by qualified doctors. Relatively cheap too. Obviously a working NHS would be better but as a private service this is excellent.

Date of experience: 08 May 2024


Rated 5 out of 5 stars

So easy

Now I've got a regular order I receive regular reminders. It is so easy to order. Always arrive in a timely manner

Date of experience: 09 May 2024


Rated 5 out of 5 stars

Fast and efficient service

My request was dealt with quickly and I was pleased with the information provided relating to my condition and the medication prescribed.
I also received the medication on time with no delay in the process.
Would use this service again.

Date of experience: 05 May 2024