Recover or Reset Access to Your Yahoo Account

Recover your Yahoo password in 8 simple steps

Written by Nicole Levine, MFA

Last Updated: February 1, 2024

Having trouble getting into your Yahoo Mail account? As long as you have a backup email address or recovery phone number, recovering your Yahoo Mail account will be quick and easy. We'll show you how to restore access to your Yahoo Mail account, even if you no longer remember your password.

Steps

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1
Go to https://login.yahoo.com/forgot in a web browser. This website will help you recover your Yahoo account by sending a confirmation code to your backup email address or phone number.^{[1]
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Research source}
- You must have access to your recovery email address or phone number to restore your account. If there's no way for you to access those accounts, you can speak with someone from Yahoo's support team for a small fee.^{[2]
  X
  Research source} To do so, go to https://help.yahoo.com/kb/account and click Speak with a live agent near the top-right corner of the page.
- If you haven't signed into your account in over 12 months, your account may have been permanently deleted from Yahoo's server.
If you don't remember your Yahoo email address, enter your recovery phone number or email address.

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3
Review your backup address or phone number. The address or phone number will be partially displayed. If you have access to the address or phone number, click Yes, Send me a verification code. If not, click I don't have access to display another option.
- If you don't have access to any of the backup options, you'll see a message that says "Uh-oh… Looks like we can't recovery your account online." To try again with a different possible email or phone number, click Start Over.
- If verifying a phone number, you may be asked to enter two of the missing digits to confirm the number is yours. If so, enter the correct digits in the blue underlined section and click Submit.
4
Find the verification code in the message from Yahoo. If you selected an email message for recovery, open that address's inbox, then open the message from Yahoo. If you entered a phone number, you'll receive a text message with the code.
- If you don't see a message from Yahoo in your email inbox, it may be in your Spam or Junk folder.
At this point, your account is recovered. Since you don't have access to your old password, you'll be given the opportunity to create a new one now.
Make sure you type it exactly the same both times.
8
Click Continue. You are now logged into your account with your new password.
- Once you sign back in, you'll have the option to edit your recovery options. You can add additional recovery accounts or remove ones you no longer have access to by following the on-screen instructions.

Community Q&A

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Question

How do I get my account back if I deleted it?

Community Answer

After 90 days, you can make a new one. Or else, contact Yahoo for support.

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Question

My phone number is not receiving my account key, and because of that I can't login to my Yahoo account, what can I do?

R2_d2000

Top Answerer

Make sure that Yahoo's number is not blocked on your phone, you can also try to Contact Yahoo.

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Question

How can I add a new phone number to my Yahoo ID?

R2_d2000

Top Answerer

The article How to Update Your Yahoo Contact Information should help.

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Tips

Once an account is marked for deletion, you can't cancel the deactivation process.

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You can sign into an account you deactivated for 90 days after deactivating it.

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