How to Cancel Your CBS All Access Subscription

A subscription to CBS All Access gives you access to Star Trek: Picard, Star Trek: Discovery, the new Twilight Zone, new and classic CBS programming, and live news and sports. The CBS All Access app is available for computers, mobile devices, smart TVs, and streaming devices like Roku, Fire TV, and Apple TV.

After a free seven-day trial, it costs $5.99 a month/$59.99 a year with limited commercials, or $9.99 a month/$99.99 a year to go commercial free and download episodes to watch offline. However, if you're not satisfied with the content or simply can't afford yet another streaming service, you can easily cancel your subscription.

If you cancel during the trial, you owe nothing. If you cancel during a paid plan, you're charged for the full month or year, and your subscription remains in effect until the next billing cycle. The process for cancelling a subscription is the same whether you're in the trial phase or have started a paid plan.

 To cancel, sign into the CBS website. Click your name in the upper right and select Account. 

At the Account page, scroll down to the section for Subscription & Billing and click the Cancel Subscription link.

In an effort to keep you, CBS may display an offer to get one month free. If you want to stay and score that extra month, click the button to Redeem Now. If you still want to get rid of the service, click the No Thanks button.

The next page tells you that you're about to cancel your subscription and asks if you’re sure. Check the box for "I understand the terms of cancellation," and click the Yes, Cancel button.

The next page asks why you're cancelling. Select the appropriate reason, such as technical difficulties, price is too high, not enough content, too many ads, or something else. Click Complete Cancellation to finalize.

The site tells you that your subscription was cancelled. If you regret your decision at this point, click the Resume Subscription button to pick up where you left off.