H Beitman Reporter
	Description • 20 years ago

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b) Gecko/20050206
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b) Gecko/20050206

Browser will not display photos (or anything else) on www.shutterfly.com.  This
use to work in earlier versions, but in 1.84 and above it just goes blank and
shows nothing on the site.  Using a different "User Agent" does not help.  The
site works fine with IE or Opera.

Reproducible: Always

Steps to Reproduce:
1. Type www.shutterfly.com
2. When it shows a sign-in page try to navigate to any other part of the site -
photos, help, etc.  The page goes blank and nothing further can be done on the site.

Actual Results:  
Can not see anything on the site.  Completely blank.  Works with IE or Opera.

Expected Results:  
Should be able to see photos, other options on the site.

This worked with Mozilla until recently.  I just noticed the problem within the
last few days with a couple of recent builds.  I post photos from kids hockey
games and Boy Scout activities and can no longer use this site to share the photos.

	Ben Fowler
	Comment 1 • 20 years ago

Does one need a valid login to see the problem?

	H Beitman Reporter
	Comment 2 • 20 years ago

I just installed the nightly on 2/8/05 and now Shutterfly comes up.  Not sure
what changed, but it is working under this build.  Maybe they fixed the site
since I could not get any build to reach them on this or another computer and
they specifically wrote saying they do not support Mozilla. So for the moment
the issue seems resolved.  

H. Beitman

	Ben Fowler
	Comment 3 • 20 years ago

See http://www.mozilla.org/projects/tech-evangelism/ , maybe you can help
Shutterfly improved their service to customers.

Not supporting a standards compliant browser is almost a contradiction
in terms; they might mean that they have some vendor specific code. 

	Boris Zbarsky [:bzbarsky]
	Comment 4 • 20 years ago

Worksforme per comment 2.  Please reopen if the problem reappears, though.