Preply  Reviews

13,271  Great
TrustScore 4 out of 5

4.2

In the English Language Instructor category

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Rated 4 out of 5 stars

Overall review of preply

The preply is the best place to teach students. It has it own teaching platform which is great. I rate 4 star because I needed to add some options on the website like it should record our lesson sometimes due to some emergency one person can't hear the other. So, is best to record, also it can reduce the chance of rescheduling. Also, I like one option, where I can find student which are related my profession, so I can engage them. Because if they now I can help them in less price, it will be beneficial for all of us.

Date of experience: May 06, 2024


Rated 4 out of 5 stars

Audio problems

Preply allows me to work anytime anywhere with good internet connection. However there are times when I couldn’t hear my student and my student couldn’t hear me over the Preply classroom even if it says that we both have good internet connection. Other than that, all the other features of Preply is good.

Date of experience: May 05, 2024


Rated 5 out of 5 stars

Amazing experience as a student and a teacher.

I have experienced both sides of the equation (as a student and as a teacher). This is a brilliant system to study a foreign language. As a student, I've improved a lot on my way to become more fluent in Italian, thanks to having access to a native Italian tutor. As a teacher, I'm impressed how well organized this teaching online structure is. Preply also includes courses for those who aren't trained in education. Occasionally one bumps into an issue, but customer support is always there to give us a hand.
I certainly recommend Preply.

Date of experience: May 06, 2024


Rated 5 out of 5 stars

Highly recommend this for learning…

Highly recommend this for learning languages. UI is easy, data privacy and security are taken seriously, customer support is rarely needed but is prompt and helpful nonetheless.

I have had experiences across almost 2 years now with several tutors and get a lot of value for money from the classes.

Date of experience: May 07, 2024


Rated 5 out of 5 stars

My work at Preply as a teacher may be…

My work at Preply as a teacher may be one of my best experiences in the job market. The system here is brilliant and comfortable for both student and teacher, not to mention the technical support team that is available at all times and doesn’t hesitate to respond and help quickly.

Date of experience: May 08, 2024


Rated 1 out of 5 stars

Account expires and no refund for the remaining paid lessons

If you don't schedule a lesson for a while your account expires! They send you only one email a month before the expiration date but no further reminder. I had a newborn and I couldn't use the platform for a while. I lost 6 hours of lessons which were worth around 130 euros! This is ridiculous! They don't refund the money if the account expires. I don't recommend this platform at all.

Date of experience: April 30, 2024

Reply from Preply

Dear Pinar,

Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 🤩

Thank you for using Preply and have a wonderful day!
Preply team


Rated 5 out of 5 stars

Amazing platform. I do recommend it

I have been using Preply for one year as a tutor. This platform is amazing! I have a great opportunity to work with different students from different countries. This is truly nice for me. I love my job and I am happy to help my students to improve their English skills. I also want to say that this platform and application as well are so easy to use. It is very convenient to use the calendar.

Date of experience: May 06, 2024


Rated 5 out of 5 stars

Working with Preply gave me the…

Working with Preply gave me the opportunity to earn good money, it was really easy to join the platform and I was accepted faster than what I expected. I got my first student in less than a month.

Date of experience: May 06, 2024


Rated 5 out of 5 stars

Preply is indeed a place to be

Preply is indeed a place to be. My 3 years journey with the platform has been remarkable. Preply has made me more experienced in teaching, the materials provided makes teaching easier and less stressful. The support team are also marvelous; always available to attend to both students and teachers at any time and ensure satisfaction. I’m so excited to be part of this community.🤩

Date of experience: May 03, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 1 out of 5 stars

I have had the worst experience with…

I have had the worst experience with this platform. To begin with it is extremely complicated to use, the app and the website are different, its takes a long time to find what you are looking for.

The booking procedure in terms of subscription is ridiculous. It expires, you lose lessons. I canceled a class and had until the 6th to transfer to someone else. I went to the website on the 6th and my subscription was already gone. After the chat they returned a lesson, and it took 2 hours of chatting to understand how I could transfer lesson, and after I paid the difference for the class, turned our I subscribed myself to the new teacher for the upcoming month! After that I demanded a return and it took speaking to 4 different agents in a course of a day to get the difference money back and they never returned the money for the class I never took.

And then I found out that they don't even pay teachers for the trial lessons. Its like a modern day slavery that takes advantage from both teachers and students.

Date of experience: May 07, 2024


Rated 5 out of 5 stars

Preply is a great teaching platform

Preply is a great teaching platform and you have the chance to teach using the very good technology and the team is also very supportive and professional. I’ve had a great experience so far and the students are also from everywhere around the world.

Date of experience: May 05, 2024


Rated 1 out of 5 stars

My tutor stoped working with the…

My tutor stoped working with the platform. I had 3 future lessons scheduled with him. Support team reacted very unprofessionally and refused to refund money or transfer the scheduled lessons to another tutor.

I would suggest to avoid Preply, because of inadequate support and annoying subscription model.

Date of experience: May 08, 2024


Rated 5 out of 5 stars

Great Service

As a tutor who has used this platform for approximately 3 years, I have always experienced great service from the Preply Customer Service team. The materials and visual look of the material is excellent and fun to use. Many thanks Preply. Keep up the good work. Amanda

Date of experience: May 05, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

Connect with native speakers - easy to use platform

Preply have a great platform that's easy to use. It is so good to be able to connect with native speakers to teach you. Miguel teachers my daughter Spanish, but because we live in Australia it's hard to find a native Spaniard in the right time zone, but luckily Miguel lives in Dubai so the time zone is perfect.

Date of experience: May 02, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team


Rated 5 out of 5 stars

One of the areas that is distinctive…

One of the areas that is distinctive about Preply is the user friendly platform to access tutors. They provide a detailed biography and information about a future tutor. When I have contacted customer service the response is rapid. They will answer my question and they do not refer me directly to the Q & A section. I appreciate the direction and solution(s) provided. My experience with them has been over the course of two years.

Date of experience: May 02, 2024

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply team