I am connected to the hotel wifi network, but the login screen does not appear.

I work at a hotel and this happens to me daily. My fix is to open an incognito tab in my browser and type anything in the url bar. This will force a redirect, but before the login page pops up, it may prompt that you are trying to "visit an unsafe site." At this point you can either view the certificate, or you can select visit the site anyways. You should choose to visit the site anyways, then the hotel login will open. Cheers!

I've read that this is an issue on iPhone and MacBook - there are many "legit" fixes out there - but I read that going to www.apple.com works, and it does! Attempt to go to www.apple.com and the security window will come up. This works on both iPhone and MacBook.

Anyone having this problem should do this because it's the only solution!!! Everyone like this post so it's moved to the top!!! Thank you so much!

Connect to Wifi X > click on "i" infront of ticked X wifi > ip Address > DHCP > in the part "Search domains" write the login page address> disconect and connect the wifi

Now the log in page appear and you can write username and password :)

Tried everything in the thread. Finally I decided to call the hotel and ask for their IT department (Marriott). They asked for my WiFi MAC address on my iPhone 6, deleted me on their network, reset the firewall, and boom-worked. They told me this happens from time to time - no explanation and suggested it's the network not the phone. So you may want to simply go that route and speak to their I IT folks.

Just an FYI for anyone having this problem... You can fix it by manually typing a new web address in the browser. That will force a reset. If you were trying to get to google.com and couldn't get to the hotel/cafe network login screen, in the address bar, type www.apple.com. This should force a reset of any cache and bring you to the hotel's login screen for authentication. Cheers, Tim.

Same problem here.

I uninstalled a Boingo similar application that was given to me by my travel insurance agency to be able to connect to wifi’s in thousands of locations. The app never worked and after deleting it from my iPhone the problem was solved

HTH

Oh my God!! I’ve spent almost 24 hours trying to connect my iPad in a hotel. I deleted the boingo app, because the hotel WiFi said “check for boingo WiFi” and presto after I turned WiFi off and on again, hotel log in. Thank you!!!

I think the trick is to type in a website that is not one you have visited recently (i.e. not in the cache) and you may need to open a new tab. I tried all sorts of variations of typing addresses based on other replies in this list until I saw Airbluesky who said that they opened a new tab. That finally worked for me.

I was having the exact same problem as the original poster. I followed trstark66's advice and it worked perfectly. The only thing I did differently was make sure that typed the full URL, as in http://www.apple.com, as opposed to just apple.com

Thanks trstark66!

If you have the BOINGO WI-FI FINDER app installed, uninstall it.

The app doesn't work and breaks the login for a lot of free wi-fi services.

You'll know this is the problem if you pick the hotel Wi-Fi network and shortly thereafter the red bar saying "Boingo Wi-Fi available here" pops down from the top of the screen, and yet the login screen never occurs so the little wi-fi icon (waves) never appears in the top left corner.

And no, switching to the Boingo app won't get you connected either. I already knew it was a piece of crap since its never worked to connect me to any networks at airports or otherwise and I'd said as much in my review. Didn't realize yet (or maybe they made the app worse recently?) that it would break existing free Wi-Fi networks you had no trouble logging into without it installed. \

Anyway, try this.

I have the same problem now and then. Sometimes entering gibberish in the search or URL bar will seem to force an error message (Can't find page, etc) and then a refresh takes me to the hotel login screen.

YMMV, good luck.

coop

Well, I only had that problems with my iOS devices. And my colleagues have the same problem with their iPhone and iPad. So yes I think it have something to do with Apple. And as I wrote before, in my hotel room right now it wasn't working and then it did hours later just by opening a new tab. So it's not a problem with Java.

I was told to turn off the cellular data and then you can see the login screen. It usually works. Right now I am in a hotel where I have to keep turning the iphone off to reconnect. Laptop is fine. Apple needs to fix this.

I am at a hotel and had this same issue. It worked on every other device I had (two laptops & an iPhone), but it would NOT work on my iPad. I could connect to the wireless SSID, and the authentication page would immediately pop up. However, once I clicked on the button to accept the terms, it showed a blank screen - as if it was trying to authenticate but wouldn't.

I tried all solutions here sans the boingo option since I didn't have that loaded. Nothing worked. I then started digging and found my solution. Hopefully it helps others, too.

Settings\Safari\Privacy & Security\Block Cookies - I had it set to Always Block. I changed it to Allow from Websites I Visit, and that fixed it for me.

Good luck.