Mosh Reviews

1,722  Average
TrustScore 3.5 out of 5

3.7

In the Health & Medical category

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Reviews3.7

1,722 total


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Rated 5 out of 5 stars

I have received my order and I couldn’t…

I have received my order and I couldn’t be happier. Communication with Mosh is excellent. Understandably there is a shortage of my product but Mosh delivered in the estimated time frame.
I would highly recommend Mosh.

Date of experience: 21 May 2024


Rated 1 out of 5 stars

No response since payment

I have been expecting a phone call from the practitioner as I have paid for my order and now waiting for it to be delivered, haven't heard from anyone in days, have written and email and still waiting for a response. This is not a good start to this process.

Date of experience: 19 May 2024


Rated 5 out of 5 stars

Supply upgrade

Recently wanted to add to my regular supplement supply but couldn’t do it through the app. A quick email sent and the issue was sorted for me.
Very helpful and positive communication from mosh and always a cheerful uplifting experience.
Very easy to interact with.
Highly recommended

Date of experience: 16 May 2024


Rated 5 out of 5 stars

Awesome staff and customer service

Awesome staff and customer service. They are always happy to help and respond promptly. They have knowledgeable medical professionals and appointments are easy to make and accessible via video chat or text chat. I’ve been using their services for just under a year now and I cannot recommend them enough.

Date of experience: 09 May 2024


Rated 1 out of 5 stars

Time between paying $295 and being…

Time between paying $295 and being delivered medication is is about 20 days. Ridiculous.
I've gotten a script from my GP(mind you I'm not obese just over weight) and the pharmacies almost always have stock I have 6 repeats and the medicine for one month cost $139 not $295.

Date of experience: 15 May 2024


Rated 5 out of 5 stars

The communication is top tier

The communication is top tier.

From the Doctors, to the nurses & even the support team at Mosh, all my questions and enquires have been answered.

All the updates I receive about my orders, annoying at times, are greatly appreciated.

Date of experience: 10 May 2024


Rated 2 out of 5 stars

This has been SO FRUSTRATING

This has been SO FRUSTRATING. I paid for my order of semiglutide on 15 April. It is now 15th of May and I am still waiting for my order. I have written to customer service by email and online chat and the service level is HORRIFIC! They blatantly ignore questions and provide you with very generic responses. Emails have gone completely unanswered! My next direct debit is due to come out next week - $295 and I still haven't received my first order. For a medication I am supposed to inject into my body, I have grave concerns about the safety of this product if it has just been sitting around for a month! I am at a loss with what to do here, I am desperate for the treatment, but I have zero faith or trust in this company, based on this experience. I cannot reccommend.

Date of experience: 15 May 2024


Rated 1 out of 5 stars

They don’t get back to you or follow up…

They don’t get back to you or follow up . Initial service great , but once they have your money expect that to end . My monthly medication is currently 20 days overdue ( they took my money though ) and nobody will
Answer my any emails . The parcel
Tracking is useless . More trouble than it’s worth .

Date of experience: 16 May 2024


Rated 5 out of 5 stars

This is the first time I access mosh as…

This is the first time I access mosh as a platform that support my health. The combination of good service and the expertise in health service makes Mosh as a great way to improve the health

Date of experience: 08 May 2024


Rated 5 out of 5 stars

The customer care support team at Get…

The customer care support team at Get Mosh have been amazing. They have dealt with all my requests in a timely manner and to my satisfaction. I recommend them highly. Nothing was too much trouble.
Get Mosh have delivered a great product on time and I am very pleased with my results after only 2 months. Communication was easy and speedy.

Date of experience: 25 April 2024


Rated 1 out of 5 stars

Rubbish so far

Rubbish so far. You were quick to take payment from me, but alas, a full more than a week later nothing has been compounded or even close to distributed to me. Not good- don't even know if I'll ever get anything.

Date of experience: 10 May 2024


Rated 5 out of 5 stars

Easy experience with friendly and…

Easy experience with friendly and understating doctors. The ease of my process made it incredible. I am extremely happy with MOSH and using it. Would recommend to other men I know.

Date of experience: 28 April 2024


Rated 1 out of 5 stars

Liars

Liars. They ask you dozens of questions and then send your details for review by a doctor. Come back and says approved please pay for dispense of medicine. AFTER payment they stop and say doctor appointment needed to process. Absolute thieves who KNOW people (including me) would not sign up if they knew they had to talk to a doctor!! Defeats the entire point of online service. Useless. Thieves have no refund button either you have to wait endlessly for customer service to respond. Thieves. Useless company.

Date of experience: 26 April 2024