'Last sign in was on a different console' issue

GestaltGaz · Jul 16, 2018

Is anybody else experiencing this problem? Everytime I go to buy or even download a demo I get this message on PS4.
You have to enter cc details to confirm your account every download from the store on console.

EU PS forum thread here:
http://community.eu.playstation.com...was-on-a-different-console/m-p/25677335#M5640
But it seems there is no solution? Does anyone know anything about this here?

SirFuzzyDunlop · Jul 16, 2018

I've been getting it for weeks now. I contacted customer services and they told me that it's a known issue.

GestaltGaz · Jul 16, 2018

SirFuzzyDunlop said:
I've been getting it for weeks now. I contacted customer services and they told me that it's a known issue.

Hmm seems to have been going on a few months. I have 2FA, strong passwords etc but this still worried me, made it seem my account is being used elsewhere.

SirFuzzyDunlop · Jul 16, 2018

GestaltGaz said:
Hmm seems to have been going on a few months. I have 2FA, strong passwords etc but this still worried me, made it seem my account is being used elsewhere.

Same here. Hopefully they fix it in the next update.

StiLteD · Jul 16, 2018

Odd. I'm signed in on 4 different PS4s and don't get this on any of them. Is this a regional thing? Mine are in UK and Germany.

SirFuzzyDunlop · Jul 16, 2018

StiLteD said:
Odd. I'm signed in on 4 different PS4s and don't get this on any of them. Is this a regional thing? Mine are in UK and Germany.

UK here.

JoeNut · Jul 16, 2018

i got this the other day, also in UK.

Presumed my friend had logged me in at his house on accident

GestaltGaz · Jul 16, 2018

StiLteD said:
Odd. I'm signed in on 4 different PS4s and don't get this on any of them. Is this a regional thing? Mine are in UK and Germany.

I'm in Australia. I wonder if this is affecting US or Japanese regions too?

alexbull_uk · Jul 16, 2018

Yeah I get this every time too. 2FA, decent password, etc. but it won't go away.

cowbanana · Jul 16, 2018

I get it when my last sign in was on my other PS4 console. Odd that :)

dreamstation · Jul 16, 2018

I've also been having this issue. Australia here.

GestaltGaz · Jul 16, 2018

cowbanana said:
I get it when my last sign in was on my other PS4 console. Odd that :)

Nothing to do with this problem :)

Daggoth · Jul 16, 2018

Been getting this for weeks in AU. Changed password, didn't help. 2FA is on.

pswii60 · Jul 16, 2018

I get this issue, turns out it's because I use the app occasionally on my phone.

GestaltGaz · Jul 16, 2018

pswii60 said:
I get this issue, turns out it's because I use the app occasionally on my phone.

I thought it was that too, so I stopped using the app and logged out of it. Still happens through the console.

pswii60 · Jul 16, 2018

GestaltGaz said:
I thought it was that too, so I stopped using the app and logged out of it. Still happens through the console.

Oh, shame, I thought it was the app causing the problem at my end, but maybe not.

It's really annoying because I have PayPal on my PSN account but it still asks for me to re-enter my card number whenever I want to make a purchase because of this, which is annoying as hell. It's saved me a lot of money though.

StiLteD · Jul 16, 2018

Have you guys tried re-designating your main console as your primary or is it that mechanism that isn't working maybe?

I know I had some weird shit when I deactivated/scrubbed the one I had as primary (hard drive replacement) without setting it on another one. I.e. not being able to use purchases on sub accounts etc. Eh probably a different thing thinking about it. Hope they fix it for y'all soon.

beeswax · Jul 16, 2018

I get this every time I want to buy something too, I'm UK based. I've never used the PlayStation app mentioned, never even installed it.

'Last sign in was on a different console' issue

Prophet of Truth