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ajracer81 Author

Level 1

55 points

New iPhone is stuck on setting up Apple ID.

How do I stop it or restart it?

iPhone XS Max

Posted on Jun 19, 2019 8:06 PM

Best reply

Joseph_S.

Community Specialist

Posted on Jun 20, 2019 9:20 AM

Hi ajracer81,

Thanks for coming to Apple Support Communities for help with your new iPhone that is stuck in the setup process.

It sounds like a force restart of the iPhone is the way to go: Force restart iPhone

Press and release the volume up button.
Press and release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

For further help setting up your iPhone, please see: Set up your iPhone, iPad, or iPod touch.

Have a great day!

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New iPhone is stuck on setting up Apple ID.

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