Access your Centrelink online account.
Carers - do it from home. It's not always easy to... get your loved one ready, get yourself ready, and drive down to your local Centrelink and wait, or phone and w...a...i...t...
A new name for the myGov Access app
25 November 2019
The app is now called myGov Code Generator.
If you haven’t previously used the app, it creates codes for myGov. This is why we’re calling it the myGov Code Generator app. You can use these codes instead of SMS codes or secret questions when you sign in to your myGov account.
Keep in mind, you can’t sign in to your myGov account through the app. You still need to go to the myGov website.
Use this app if you either:
If you already use the myGov Access app, your app will update to the myGov Code Generator. The name and icon are new. The app looks slightly different, but it still works the same way.
https://my.gov.au/mygov/content/html/help.html#accessCode
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Self Service
You can do most of your Centrelink, Medicare and Child Support business using our Express Plus mobile apps, online accounts or phone self service.
Soon myGov will be the only way you can access your Centrelink online account. Start using myGov now.
Login to My Aged Care using myGov
My Aged Care client record
When you call My Aged Care, our contact centre staff will ask you a number of questions to help us understand your needs. The contact centre will also seek your consent to create a personalised client record which will hold information on your needs and any services put in place. The record will mean you won’t have to retell your story on multiple occasions to the contact centre, assessors and service providers.
If you have a client record with My Aged Care you can access your client record using myGov. The client record allows you to:
For more information, please read the My Aged Care Client Portal User Guide (PDF, 3.2Mb).
Self service
You can do most of your Centrelink, Medicare and Child Support business using the Express Plus mobile apps, online accounts or phone self service.
Creating a myGov account
https://my.gov.au/LoginServices/main/login?execution=e1s1
If you haven’t used myGov yet, you will need to create your account. You will also need to link your myGov account to My Aged Care.
Linking your myGov account to My Aged Care
When you first access your client record using myGov, you will need to link My Aged Care to your myGov account. This is an easy, five step process and you will only need to do this once.
With a myGov acount you can access a range of Australian Government online services with one sign in, one password, all from one secure location.
My Health Record – Security and Access Controls
The Australian Digital Health Agency (ADHA) is responsible for the security of the My Health Record system. They have in place a comprehensive set of people, processes, and technology controls to protect health records. ADHA advises that the system has bank strength security which ensures information is stored and accessed by trusted, connected health systems. The AHDA make clear that:
For information and support utilising My Health Record in your practice contact the Digital Health team via email: [email protected]
or phone 1300 467 265.
> Learn more
What do I need to prepare for my Age Pension application?
INFO - If you are wanting to apply for the Age Pension, you need to make sure you put aside time to prepare all the documents that are required. You will need to provide information about yourself and your personal situation as well as a lot of financial documentation.
To access the Age Pension, you will need to have a myGov account or Centrelink online account set up, however, you can apply in person
Express Plus mobile apps offers you a simple, fast, mobile way to do your Centrelink business on the go using your mobile device.
MyGov will be the only way to access your Centrelink online account.
Creating a myGov account and linking your Centrelink online account is easy. So why not start using myGov now? Just follow these steps:
1. Visit myGov— sign in to your myGov account or select the Create a myGov account button, then follow the prompts
2. Link your Centrelink online account to your myGov account - select Services, then select the Link to Centrelink icon, and follow the steps
Once you have linked your Centrelink online account in myGov, you can do things like:
· update your personal details
· report your employment income
· request an income statement
· update your family income estimate
With a myGov account, you can access all of your online accounts - Centrelink, Medicare and Child Support as well as other government online services like the Australian Taxation Office - in one place, with just one username and password. But, if you want to use the Express Plus Centrelink mobile app, you need to register for a Centrelink online account first.
For help creating a myGov account, linking Centrelink or recovering your username or password, visit myGov and select Need help?
Or, call the myGov help desk on 13273 307 and select option 1.
The myGov help desk operates from Monday to Friday, 7 am to 10 pm, and Saturday and Sunday 10 am to 5 pm.
Next steps:
· Start using myGov to access your Centrelink online account today
· Read more customer news
It’s been an action packed year for myGov, and it’s getting bigger and better—this year - introduced the Inbox and Profile features, enabling you to access messages online and keep your legal name and date of birth up to date. The Australian Taxation Office also joined myGov, resulting in more than 2.6 million Australians lodging their tax return online, and myGov started working with Australia Post to let you trial forwarding your Inbox messages to the MyPost Digital MailBox.
You can go online to:
How to use myGov
Step 1: Go to my.gov.au
Step 2: If you are a new user, create an account - it's quick and easy. Start linking the myGov services you want to use.
If you already have an australia.gov.au account, sign in with your current user ID and password.
Step 3: Access all your services with one username and password.
To find out more or take a tour of myGov:
https://my.gov.au/mygov/content/html/about.html
Carers - do it from home. It's not always easy to... get your loved one ready, get yourself ready, and drive down to your local Centrelink and wait, or phone and w...a...i...t...
A new name for the myGov Access app
25 November 2019
The app is now called myGov Code Generator.
If you haven’t previously used the app, it creates codes for myGov. This is why we’re calling it the myGov Code Generator app. You can use these codes instead of SMS codes or secret questions when you sign in to your myGov account.
Keep in mind, you can’t sign in to your myGov account through the app. You still need to go to the myGov website.
Use this app if you either:
- can’t get SMS codes sent to your mobile phone
- are travelling overseas.
If you already use the myGov Access app, your app will update to the myGov Code Generator. The name and icon are new. The app looks slightly different, but it still works the same way.
https://my.gov.au/mygov/content/html/help.html#accessCode
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Self Service
You can do most of your Centrelink, Medicare and Child Support business using our Express Plus mobile apps, online accounts or phone self service.
Soon myGov will be the only way you can access your Centrelink online account. Start using myGov now.
- You can find out if any of our services are unavailable by going to customer service changes.
- Centrelink online accounts and the Express Plus Centrelink and Express Plus Lite mobile apps are available 24/7.
- Medicare online accounts and the Express Plus Medicare mobile app are available 24/7.
Login to My Aged Care using myGov
My Aged Care client record
When you call My Aged Care, our contact centre staff will ask you a number of questions to help us understand your needs. The contact centre will also seek your consent to create a personalised client record which will hold information on your needs and any services put in place. The record will mean you won’t have to retell your story on multiple occasions to the contact centre, assessors and service providers.
If you have a client record with My Aged Care you can access your client record using myGov. The client record allows you to:
- update your personal details
- view your action or support plan, which outlines your assessed care needs
- view a summary of My Aged Care activities recently undertaken, such as your calls to My Aged Care
- view any referrals to service providers and their status
- update your client representatives. These are the people you have given permission to view your client record
- view your assessments and/or services.
For more information, please read the My Aged Care Client Portal User Guide (PDF, 3.2Mb).
Self service
You can do most of your Centrelink, Medicare and Child Support business using the Express Plus mobile apps, online accounts or phone self service.
Creating a myGov account
https://my.gov.au/LoginServices/main/login?execution=e1s1
If you haven’t used myGov yet, you will need to create your account. You will also need to link your myGov account to My Aged Care.
Linking your myGov account to My Aged Care
When you first access your client record using myGov, you will need to link My Aged Care to your myGov account. This is an easy, five step process and you will only need to do this once.
With a myGov acount you can access a range of Australian Government online services with one sign in, one password, all from one secure location.
- Medicare
- Personally Controlled My Health Record System
- Centrelink
- Australian Taxation Office
- Child Support
- Department of Veterans' Affairs
- National Disability Insurance Scheme
My Health Record – Security and Access Controls
The Australian Digital Health Agency (ADHA) is responsible for the security of the My Health Record system. They have in place a comprehensive set of people, processes, and technology controls to protect health records. ADHA advises that the system has bank strength security which ensures information is stored and accessed by trusted, connected health systems. The AHDA make clear that:
- an individual’s Medicare card number alone does not allow My Health Record information to be accessed. Additional information is required to authenticate both consumers and health care providers
- a log is created every time a healthcare provider accesses a My Health Record. This allows an individual to monitor access in real time, with complete transparency
- in registering for a My Health Record, patients provide a standing consent for all healthcare organisations involved in their care to access and upload clinical information to their record
- individuals can limit access to their entire record or to particular documents using an access code. They are not able to omit parts of a whole document
- if a person were to deliberately access an individual’s My Health Record without authorisation, criminal penalties may apply.
For information and support utilising My Health Record in your practice contact the Digital Health team via email: [email protected]
or phone 1300 467 265.
> Learn more
What do I need to prepare for my Age Pension application?
INFO - If you are wanting to apply for the Age Pension, you need to make sure you put aside time to prepare all the documents that are required. You will need to provide information about yourself and your personal situation as well as a lot of financial documentation.
To access the Age Pension, you will need to have a myGov account or Centrelink online account set up, however, you can apply in person
- You'll need to provide different financial and personal documentation to back up your Age Pension claim
- You can track your claim through your myGov account or Centrelink online account after you send off your application
https://www.agedcareguide.com.au/information/what-do-i-need-to-prepare-for-my-age-pension-application
You will need to provide information about yourself and your personal situation as well as a lot of financial documentation, like tax returns and bank, superannuation and investment statements.
Once you have all the documents filled out and signed and collate together all your personal documentation, you can then begin the application process.
- What you need before starting
- You will need to have a myGov account and Centrelink online account before you apply for the Age Pension. Your Centrelink account needs to be linked to your myGov account to get this process started. This is similar to how your Australian Taxation Office (ATO) account is linked to your myGov account.
If you don't have internet access or computer, there is information below on how you can apply for the Age Pension.
Express Plus mobile apps offers you a simple, fast, mobile way to do your Centrelink business on the go using your mobile device.
MyGov will be the only way to access your Centrelink online account.
Creating a myGov account and linking your Centrelink online account is easy. So why not start using myGov now? Just follow these steps:
1. Visit myGov— sign in to your myGov account or select the Create a myGov account button, then follow the prompts
2. Link your Centrelink online account to your myGov account - select Services, then select the Link to Centrelink icon, and follow the steps
Once you have linked your Centrelink online account in myGov, you can do things like:
· update your personal details
· report your employment income
· request an income statement
· update your family income estimate
With a myGov account, you can access all of your online accounts - Centrelink, Medicare and Child Support as well as other government online services like the Australian Taxation Office - in one place, with just one username and password. But, if you want to use the Express Plus Centrelink mobile app, you need to register for a Centrelink online account first.
For help creating a myGov account, linking Centrelink or recovering your username or password, visit myGov and select Need help?
Or, call the myGov help desk on 13273 307 and select option 1.
The myGov help desk operates from Monday to Friday, 7 am to 10 pm, and Saturday and Sunday 10 am to 5 pm.
Next steps:
· Start using myGov to access your Centrelink online account today
· Read more customer news
It’s been an action packed year for myGov, and it’s getting bigger and better—this year - introduced the Inbox and Profile features, enabling you to access messages online and keep your legal name and date of birth up to date. The Australian Taxation Office also joined myGov, resulting in more than 2.6 million Australians lodging their tax return online, and myGov started working with Australia Post to let you trial forwarding your Inbox messages to the MyPost Digital MailBox.
You can go online to:
- view payments and claims,
- make claims for entitlements,
- update your details and more.
- You can also access your personally controlled eHealth record.
How to use myGov
Step 1: Go to my.gov.au
Step 2: If you are a new user, create an account - it's quick and easy. Start linking the myGov services you want to use.
If you already have an australia.gov.au account, sign in with your current user ID and password.
Step 3: Access all your services with one username and password.
To find out more or take a tour of myGov:
https://my.gov.au/mygov/content/html/about.html