• long running

Free: $10 Welcome Reward + Yearly $10 Birthday Reward @ David Jones Rewards

280

Get a $10 reward for signing up to the free David Jones Rewards program, plus another $10 reward every year for your birthday. Rewards can be used in store or online with no minimum spend, but have a 30 day expiry. Each purchases also enters you into a monthly draw to win a $5000 gift card.

If your birthday is within the next 30 days of signing up you can stack them together for $20 off. There is no verification of your birthday required.

Currently this deal stacks with the AmEx $15 credit on $100 spend deal. So you can get up to $35 off a $120 spend. AmEx deal expires 09/06/20.

You can no longer purchase additional eGift cards online with your Welcome/Birthday rewards in order to extend the expiry.

Thanks to nocure and dealbot for posting the Welcome Rewards offer previously. I spoke to live chat today who confirmed that these offers will be around for a long time, so I'll mark this deal as long running.

Update 26/05/20: Birthday reward emails are being received, but welcome rewards emails don’t seem to be coming through at the moment. When I spoke to live chat, they were able to provide me the details of the missing reward so I could redeem it. I will chase up with DJs, but suggest people also speak to live chat to get their welcome rewards until this is resolved.

Check out all the latest Birthday Deals & Freebies

Related Stores

David Jones
David Jones

Comments

  • +5

    $10 welcome reward not working.
    Tested on 2 signups last week few days apart

    • I did have issues with the welcome reward as well, live chat initially said there may be an IT issue and said they could raise a case for support team to fix it, but then I asked for the card number/PIN and they provided it. They also confirmed that the offer was still going.

      Live chat are closed at the moment. I can try to raise a case with them tomorrow to confirm it's working for everyone. What dates did you sign up? Did Birthday rewards come through, or not applicable?

      • signed up on the 21/22/24 one per day, and none of them received anything.
        going to try another one today and c what happen.
        it should be sent within 24hr or never right ?

        • Samelight / easternculture, if you didn’t get your welcome reward, and if you have a chance, would you be able to let live chat know, so they know it’s a widespread issue? They should be able to also give your the details of your rewards voucher. I will also try to follow up with them tomorrow.

          • +1

            @Hargain Bunter: the live chat is not working too…

            Unfortunately there are no Agents available right now.
            You can try again later or leave us a message.
            Our Chat Team is available between 8am-6pm Monday to Friday.

    • Were your accounts Gmail or Hotmail?

  • +3

    I never got my birthday reward, and when I contacted DJ about it, they told me "my account has not been selected for this offer during this instance" lol? :(

    • That sucks, they still have both the Welcome and Birthday rewards advertised on their page, and live chat said they were both still going, so not sure why they didn’t honour it.
      They worked for me, so hopefully should work for others. You could try signing up for a new account?

    • I never got my birthday reward in April. But I did get the $10 welcome one back in August when I signed up and then another $10 one in December for whatever reason.

  • +1

    $35 off a $120 spend, not $45

    Will give this a try then vote.

    • Thank you! Brain not work right. I’ve corrected it.

  • Assuming the birthday rewards is every year or one off?

    • Every year. Good point it’s not clear in the description. I’ll update it.

  • +1

    Didn't work on gmail or hotmail accounts for many previously.
    Think they realised people were signing up with multiple emails.

    • The birthday reward came through to me on a Gmail. They could have systems in place to detect multiple accounts, not sure.

      • I am talking about the welcome credit which you didnt receive through email either and had to go through live chat to get.
        It made an account for me, but didnt send me the welcome voucher. This was over 1 month ago.

        • Do you know if it was working for accounts other than Gmail and Hotmail?

        • I’ve just signed up under another non gmail/hotmail account to test.

          • @Hargain Bunter: Can confirm with the work email the birthday reward came through but no the welcome reward. Seems like there are issues with their welcome emails. I will try to let them know and ask for an update.

  • +2

    Never received the rewards, even my business email, not worth to try.

    • Agreed there does seem to be issues with the welcome rewards. If you have a chance to speak to live chat they can give you your voucher details, it will also help them to identify a widespread issue. I’ll also chase them.

  • +4

    Really want to neg this.

    It's totally hit-and-miss whether DJ will send the reward, and more likely-than-not that you won't.

    I think I might have got the reward on my own account a long time ago, but my Mum, who signed up after me, never got hers, even though she made a few purchases from DJ's.

    • I agree they seem to have issues with the welcome rewards. I’ll try to get an update from them about it. As Infidel posted below is it possible that your Mum had inadvertently unsubscribed from the emails?

      • +2

        Didn't get mine when I signed up on Saturday either, so it's still not fixed. Although I get reminders from them that I have something in my cart.

        Anyway on Monday the person on the chat told me I need to wait 36 hours for it to come through. I tried again today and the person told me that they need to raise a case, so now I have a case number and still no credit. This is becoming a bit of work to save $10

  • +2

    No welcome credit, tried with a gmail and a business email.

    • +1

      I had the same issue with a business email (as well as Gmail). I haven’t had a chance to speak to DJs about the widespread issue yet. But if you speak to live chat they should be able to give you the details for your voucher.

  • +1

    Make sure email communication is turned on in account, in Your Preferences.
    Otherwise you receive no offers or loyalty credit.

    You can join by creating an online profile and opting in to receive emails from David Jones, or by providing your email address instore.

    • +1

      Thanks for posting this, I think this is the reason some people haven’t received their birthday rewards in the past. I know I have unsubscribed from the emails, not knowing that it would stop my birthday reward coming through.

      I think that there are also other issues with their system causing welcome emails not to come through.

    • My preferences were already set up like that when I signed yesterday (and I didn't change them) still no welcome voucher.

      • Yep I think they have issues with the Welcome emails. I have updated the description to reflect that. If you have a chance, would you mind chatting with live chat to let them know. I will also chat with them when they open tomorrow to ask what the go is.

  • When is the birthday credit given? eg. My birthday is 5th June, I receive notification on 1st June of available credit to be used in following week…

    I ask because my birthday is coming up just before the AMEX deals ends :)

    • should be 6days be4 ur birthday, or never.
      hey btw have you received the welcome reward?

      • I just registered, entered my birthday. It's in 6 days, so I am hoping to receive applicable discounts. As yet, I have not received anything — just the signup email.

        • plz let me know when u have received the welcome reward.

  • Am I right they don't give points for purchases ?

    • Yeah no points, you just get entered into a monthly competition to win a $5000 Gift card.

    • It's not like MyerOne, flybuys, et al. Otherwise how are they going to flog their DJs Amex to you?

  • Still not working to receive either Welcome or Birthday rewards. Have been in Live Chat waiting for an agent for 20 minutes, giving up 🤷

  • Still not working signed up didn't receive either of the $10 rewards.

  • I signed up last year, got the welcome email then, but no birthday email last year or this year.

  • Did anyone get their welcome reward? Was it via post or email?

  • I got the following day after I signed up. It came as an electronic barcode that I used in store.

    • When did you sign up? I think the promo has ended as they have removed the mentioning of a welcome reward.

      • I signed up this week.

      • I got the welcome reward within a day!

  • No longer receiving $10 birthday vouchers..

    • +2

      i emailed them as i didn't get mine and they reissued it

  • They said to me that the birthday voucher will be send within 7 days after the birthday. Mine was 2 days ago and I’m waiting. I used to get them actually on the birthday.

    • Mine was in November and I also got nothing.

      • Have you checked your spam folder? They said to me in the chat it gets send out differently compared to the welcome reward, which is automated. I wonder if I can still stack the discounts together if I receive the birthday reward.

        • +1

          I check my spam every time I get spam; definitely wasn't there. I get all their other Rewards e-mails just fine :/

          • @kerfuffle: Hm. Not sure if it’s worth to wait then. Want to buy something for $70 and want to use my $10 welcome voucher plus $10 birthday voucher plus Afterpay $10 off.

            • @Thrifty Dan: I wouldn’t wait for DJs. They’ll never send it. Just buy it.

              • @kerfuffle: Yeah probably. It’s hard to see when the sale is finishing on their website.

                • +1

                  @Thrifty Dan: If you share the link (via PM is fine), might be able to help you find out the end date?

  • +1

    Can confirm the $10 Welcome Reward is still available, I signed up today and received the code within the hour

    • Thanks for confirming. I got my birthday reward back in May too.

      • I didn’t get anything for my birthday back in November and they know when it is …

        • That’s annoying! As evident by comments here, their system seems pretty flaky. Looking back through my emails it doesn’t look like I got a birthday reward in 2021. You could try following up with live chat.

  • No 'Welcome Reward' received for me :(

    Customer support confirmed it was sent and are following up for me, so I'll let you know what happens.

    • I signed up and received after 4 hours.

    • Update: Received it a few days later after contacting support. Not sure why it was never sent to my email, so I'm interested to see if the birthday voucher causes any issues as well.

      • +1

        i never get mine, my email is correct with their system and when i enquire each year they tell me the email has been sent (not even in my junk folder). They kindly resend the voucher after follow up each year

        • Thats good to know customer support helps you at least.

          Is your email communication turned on in your account settings? Seems you wont receive the voucher if it isn't, and when I made my account it wasn't on by default by memory…

          • +1

            @OutOfTime: I get all e-mails. But never the birthday vouchers even though they've sent it out in the past when the program first launched.

  • -2

    What if I have two birthdays? or maybe 365?

  • It seems like rewards don't stack anymore. I tried to apply both the birthday and Christmas rewards vouchers together and the system only registered one.

    • the total rewards should populate at checkout, then you choose the amount you want to use (part or all of the total)

  • Do you get Birthday Rewards on that day of or the month of?

    • +1

      Month of, about a week before your birthday

  • Signed up last night, received Welcome Reward this Morning.

Login or Join to leave a comment