ATHLEAN-X™ Reviews

232  Excellent
TrustScore 4.5 out of 5

4.4

In the Physical Fitness Program category

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Rated 4 out of 5 stars

I got a huge discount on a year…

I got a huge discount on a year subscription. So I have used it to look through the various plans to make a better choice with what I want to do. I would like to sayI have then gone ahead and used one of the plans but I haven't. I found it was a little more complicated than I expected it to be. There is all these if this then you do that with some of them. Others ou need to e able to commit to more days than I have available. Others don't fit around my 4 on 4 off days/nights shift pattern. Some I just wasn't feeling so knew I wouldn't stick with it. Only one appealed to me which I then bought that plan outright. That way I will own that one even when the year plan ends. 3 I have intensions of doing in the summer when I will be better able to get along to a gym without getting soaked enroute as I don't drive. I was a little dissapointed to be honest as I had hoped the programmes would be like the youtube videos but in the form of a follow along class. All plans have things in there that I either don't have access to equipment or my fitness ability means I can't do the exercise. Often alternatives are given but for me I couldn't always do the alternative due to limited range of motion or lack of wrist flection. I am also hypre mobile which causes difficulty with some exercises. I found that I had to substitute many exercises which changed the plan and defeated the point of Jeff having created the program with specific goals in mind.

Date of experience: May 06, 2024


Rated 1 out of 5 stars

Update

Update - athlean x - old school iron

Now I can't access the platform to progress in the program. This company CAN'T get anything right! Tried to reset my password twice but that didn't work. Tried support - NOTHING. This has to be my worst experience with any online store.

Date of experience: April 20, 2024

Reply from ATHLEAN-X™

Hi Andrew, as always - we are happy to assist you both here as well as in the customer support center where our agents have provided answers to your 7 separate tickets (all within hours of you writing in). It seems in reviewing these tickets that you have had a few technical issues. We're sorry to hear that and of course willing to assist. Is this the same issue you were having when you were marking off 27 workouts as completed after just 3 days of training? That could definitely throw off your calendar and I'm happy to walk you through that process again to make sure you don't do that. Alternatively, if this is about the confusion on the programming of the program as it relates to the youtube preview that Jeff and Jesse walked viewers through, we can have our agent provide you once again with the step by step detailed location within the program so you can validate the consistency of the message. We thought that when you did not reply to our response on that issue that you had been successful in validating this. If this is for something new, then as always we are committed to helping you in our same expedited manner as always to ensure that you don't miss out on either your workouts or your results from following the program as written. Regards, Edward (TEAM ATHLEAN X-PERT)


Rated 1 out of 5 stars

Be careful with paying for the service.

Be careful with paying for the service.
A year ago, I bought a subscription. I used it for 3 months and then stopped.
The service was inconvenient, but overall, there were useful videos.
After a year, they charged me $150 again, which is a lot of money for me.
I was surprised and tried to find the linked bank card in my account, but I couldn't. There's no such section at all. The card was linked without any notifications or control options.
I wrote to support demanding a refund. My account was unexpectedly deleted, and they said they refunded the money.
The only problem is that a month later, I still haven't received it.
The bank asked me to send an RRN or another payment identifier to check the payment. The service did not provide it.

Date of experience: March 09, 2024


Rated 5 out of 5 stars

Support is Fantastic

I needed assistance to correct an error within my account. Support at Athlean-X went out of their way--during the holidays I might add--to ensure any issues were fixed or addressed. They were timely, friendly, and seemed genuinely concerned about me as a customer!

Kudos to Support. You all rock, just like the programs at Athlean-X!

Date of experience: December 27, 2023


Rated 5 out of 5 stars

I’ve been using Athlean x for years…

I’ve been using Athlean x for years now. I have AX1 AX2 and mass size. I love them all three programs and rotate between them. I used to over train and see little results, using this Athlean X educate me on the correct way to train. The video tutorials are clear and concise. Each new training phase is explained with the how and why, which is so interesting, I’ve learned so much from completing these programs. Best of all, I have had excellent results! I joined in my mid 30s, and I have consistently maintained a 6 pack as I enter my 40s!!

Date of experience: February 14, 2024


Rated 5 out of 5 stars

The Athlean-X customer support team is…

The Athlean-X customer support team is second to none. I have to applaud Jeff and his team for standing behind their products 100%. I started training early July and have been using PR-X intra-workout and the X-Cite pre-workout drinks. They have definitely given my body the extra kick it needs before and during my training sessions. I’ve gone from a soft 240 to a solid 180 with training, diet, and supplement support. Thanks Jeff!

Date of experience: November 24, 2023


Rated 5 out of 5 stars

No BS or empty promises

Every program is a complete guide: meal plan, daily WO routine with an explanation for every exercise (what to do, how to do it, and what not to do to stay safe), and adjustments if you have a muscle or joint issue. All price levels. What's your excuse now?

Date of experience: January 22, 2024


Rated 2 out of 5 stars

Disappointing platform

I can’t comment on the program, only just stared. But the platform is horrendous. Only a web app, next to unusable on a mobile device. The whole thing is very americanised. Weights and measurements are all in imperial (regardless of web app settings you apply) recipes are all American ingredients. If you live outside the US I would not recommend this program.

Date of experience: January 26, 2024

Reply from ATHLEAN-X™

Thanks for your feedback. You'll be excited to know that our updated web interface is going to be released this month with our new app following shortly thereafter. AX is and always will be committed to providing not only the greatest, most effective workout plans but to do so on the most advanced platforms that technology has to offer.


Rated 5 out of 5 stars

ATHLEAN-X Supplements…

ATHLEAN-X supplements in my humble opinion are the best on the market. I’ve used the Muscle Stack combination of supplements to assist with muscle development in addition to diet and the discipline of hard work for many years. I’m a 69 year old retired healthcare worker who’s trying to age as healthy as possible.
Lastly, a positive shout out to ATHLEAN-X Support Team. They help with questions and concerns. Their customer service is awesome.

Date of experience: July 07, 2023


Rated 5 out of 5 stars

Great performance in all areas

Loving Jeff's content on youtube with great understandable explanations. Also loving his supplements, while not cheap, but definitely very good and tasty. His programs are easy to follow, and the online platform makes it easy to track your progress in exercises. Also the Support department via email is working very well, giving clear and detailed answers.

Keep up the good work.

Date of experience: July 05, 2022


Rated 5 out of 5 stars

Great Customer Service/Support Staff!!!

The Athlean X programs are the best out there. There are plenty reviews on that, but equally awesome is the support you receive from Jeff and his staff when you have a question or need additional information. The responses are prompt, informative and it is easy to follow up in the event answers generate more questions from the end user.

These days, a company’s support staff/customer service department will make or break them. Athlean X definitely gets it right! Keep up the good work!

Date of experience: January 17, 2022


Rated 5 out of 5 stars

My experience with Athlean X has been…

My experience with Athlean X has been astounding, I’m in the best shape of my life and more agile than I have ever been even after having a fused ankle.

The programs are incredible, clearly very well thought out and worth every penny in my opinion.

The support team are also excellent and very quick in responding to issues.

Looking forward to seeing what is coming next from Jeff and the team!

Date of experience: July 05, 2022


Rated 5 out of 5 stars

Awesome program, awesome support.

Not only are the training programs awesome (completed one, purchased a second), all of the app/site features and resources are great too. But even better than all that, the support team behind the scenes have made the experience top notch. I had some questions about programming and results, and not only received honest feedback (quickly too), I was provided recommendations and support to programs that will help me reach my personal goals. You don't see that often in online programs. Well done.

Date of experience: December 29, 2022


Rated 5 out of 5 stars

Great Customer Support

I contacted Support due to a shipping error in one supplement. They *immediately* replied, offering a replacement, and shipped it for free even almost one year later. Amazing. Was the same when I contacted Support a few years ago with a question about one of the programs. Professional, friendly, down to earth, the support staff seem to be like Jeff!

Date of experience: May 30, 2023


Rated 5 out of 5 stars

Far exceeded expectations...

I first found the AX community this past July and feel like after years of training haphazardly, I am now reaping the benefits of “putting the science back in strength”. I began my journey with Xero followed by AX-1/TNT and have now completed the first month of OSI. The AX programs, educational content, and forums have far exceeded my expectations. Customer service was fantastic. I would highly recommend anyone considering joining the AX community to do so. Thanks Jeff and team!

Date of experience: December 16, 2021


Rated 5 out of 5 stars

Athleanx Support

I recently had an issue regarding a program that is too challenging for me at the moment.
I contacted the Athleanx support and a very kind person did everything in her power to help me out to swap the program with another more suited to my current ability level.

I can’t praise her enough. I can now move to my new program, knowing that I’ll be able to improve even further.

Jeff’s training style is one of a kind and I’ll stick with it for a very long time.

Date of experience: March 06, 2023


Rated 5 out of 5 stars

Best supplements on the planet

Best supplements on the planet. The protein powder not only tastes great (choc is my favorite) it mixes so well and the results speak for themselves. I’ve had trouble gaining weight my entire life. I have been taking Athlens supplements for a few months and I’m already up 10lbs. In addition the customer service is top notch. So impressed. Bravo.

Date of experience: March 18, 2023


Rated 5 out of 5 stars

Amazing Athlean X Support

I made a supplement purchase as I was interested in getting the free Bruce Lee Dragon training program that came with any order above $75. Unfortunately, I had missed the deadline by a few hours, but I contacted Athlean X Support asking whether they could still provide me with the free program as I was living in a different time zone. They were happy to help and provided me with the program anyway. Very understanding team and made my day! Their willingness to help and instant service really stood out to me.

Date of experience: August 22, 2022


Rated 5 out of 5 stars

Fantastic as always

Thankyou Athlean x Team I really appreciate it!! Jeff is the real deal in the fitness industry and truely is the most genuine fitness athlete on every level!.. I wouldn't go anywhere else for my products and content as I know when I'm working out and doing the things he does with sound advice, I am doing it right.. And also he is lucky to have a great athlean x team that goes above and beyond for there team..

Kind regards

Jamie McConville (From Scotland)

Date of experience: July 04, 2022


Rated 5 out of 5 stars

Hear me now. Believe me later.

Hear me now. Believe me later. I've been a gym rat, athlete, and certified personal trainer for years. I'm the go-to workout and nutrition person for many of my friends. I am a natural skeptic. With that said - THIS is the program I’ve been looking for all my life. Greatly exceeded my expectations already. I’m just ramping up and muscles are turning on that I didn’t know I had. Video clips address the exact mistakes I have been making. Superb customer service. Best money I've ever spent. Only regret is not having ordered this months ago when I found Athlean on YouTube.
Carmen

Date of experience: June 22, 2022