Yell Reviews

Really pleased with Yell so far, it's quite early on, but so far.
Kerrie and Brett have both been very easy to work.
Kerrie did a fantastic job introducing me to the site, app and how things will work.
Brett did a wonderful job with the website and has been really easy going and professional.

Time will tell as to how much this positively effects my business, but this is a strong start.

Date of experience: April 26, 2024

I was approached by personnel from Yell.com to list my business on line. I took the opportunity and took the advice from my account advisor at the time. The only thing I have received from this listing is marketing calls. I will be cancelling this paid listing and making it a free listing at the earliest opportunity. I feel like I have been rinsed for money which is hard to come by for everyone at the moment.

Date of experience: April 28, 2024

Yvonne at yell designed my website and guided me through from start to finish. Nothing was to much trouble, suggestions and advice were on hand. My site went live and I stupidly mucked up the dns settings. Yvonne was on hand the next day to sort out the issue. Very pleased with the service, including Jason my initial contact at yell. He like Yvonne was understanding and approachable and more importantly not a pushy sales rep. Give yell a shot 👍

Date of experience: April 23, 2024

Very helpful and responsive. Making sure my original problem was solved and asking if there where any further enquirers I would like to make.

Date of experience: April 18, 2024

Have been with Yell for last 5+ years now and we are pretty happy with the business we have developed over the years. The Yell team is very helpful and very supportive in whatever assistance you need.

I recommend anyone looking to grow their business / customers to join Yell and see the difference.

Date of experience: April 22, 2024

So much for good customer services! They left me two missed called and two voicemail today couldn’t answer as I was at work, finally rang them back this afternoon and the person who wanted to get in contact with me was apparently on another call, still waiting for that call from that person!! All because I want to cancel my account because 1. I can’t afford £180 as I’m only starting out a business they didn’t tell me until the end of the meeting NOT at the beginning so it felt like I couldn’t say no as they’re were starting the website and the advertising and 2. All they think about is money nothing else!! Before long I’m gonna be blocking their number

Date of experience: April 23, 2024

Promised a fantastic website design by professionals. Explained what I wanted from my present website. Now doing most of the work myself. At the moment I wish I hadn't started and wouldn't recommend. Tied in for 12 months, 4 of which have already passed with no website.

Date of experience: April 22, 2024

I rarely leave a review, especially a bad one, but on this occasion I need to get my word out there and save other people from on signing up with Yell and wasting their well earned money.
Absolutely charming lovely sales people (so it seems) they are so good at their job that they will brainwash you in thinking that you'll get loads of business with them, and that they will help you etc, when in a matter of fact they are absolute con artists who will take your money, sign you up to a contract that you cannot get out of and leave you with rubbish customer service.
Avoid! Avoid! Avoid! Don’t fool for them like I stupidly did.

Date of experience: April 22, 2024

A truly amazing customer support team. Excellent knowledge, advice and guidance. Thank you for accepting me as you client.

Date of experience: April 25, 2024

The plan for my business was presented with professionalism, that is the reason that I chose to go with Yell.com to promote my business

Date of experience: April 19, 2024

We wish to thank Neil, of Yorkshire Fireplace Fitter. As he did an excellent standard of work fitting our Lincoln Wooden Fireplace, with Tulip cast insert, fitted with and electric fire. He had fitted it within six hours, with no dust as such, myself and my wife could not get over his standard of work, absolutely fabulous, we are more than impressed. Thankyou very much Neil your standard of work is second to none. Written by Mr and Mrs Harper, at Elsecar, Barnsley.

Date of experience: April 10, 2024

Knowledgeable staff who helped me setting up my website

Date of experience: April 02, 2024

From the Initial chat to the full digital experience Yell were excellent. Nothing too much trouble. Any queries answered. Always there to help!

Date of experience: April 18, 2024

The Yell.com model doesn’t work... they just rip people off
They really are the worst of the worst at marketing... complete incompetents who do nothing.
Not one referral in eight months... faults on their app they don’t correct... complete waste of money.
I am currently injured and struggling to work... so they have started sending me threats of debt collection... lovely people... avoid at all costs
They are in breach of contract as they are so useless... nothing...not one job... not one lead... despite all the false promises at the start.
I would be ashamed of working for this completely inept outfit... the modern day bandits.. taking money for nothing every month
AVOID AT ALL COSTS... as the costs will be huge... FOR NOTHING
And dont believe anything they write under this... they lie... and never deliver anything... not to be trusted.

Date of experience: April 23, 2024

Terrible company, prey on new business owners, promise allot and produce nothing. Oh and here’s the best bit once you are locked into a contract they have you and will milk your new business for every last penny. They were owned by Hibu again who care not a jot about you or your business. Avoid Avoid Avoid

Date of experience: April 18, 2024

Our experience with Cat from yell.com was nothing short of transformative. Previously, our shop hadn't made a sale in four months, but thanks to Cat's expert advertising strategies, we're now witnessing a remarkable increase in sales. Her approach was tailored, insightful, and highly effective, turning our situation around. We're incredibly grateful for Cat's contribution to our business's newfound success. Highly recommended for any business looking to boost their visibility and sales. A huge thank you to Cat and the yell.com team!

Date of experience: April 07, 2024

Always making sure I was happy and making sure I am comfortable and confident with what’s being said to me.

Date of experience: April 18, 2024

Do not use this service,as this scammers from begining, to the end.check there is groups,and legal claim groups against it. Do not listen sales agent as they lie to they best to get u on board. Customer service poor. People over the phone will try to scare u. So be careful if you want peace of mind don't join.

Date of experience: January 04, 2024

Terrible service hard to communicate not worth the money my website wasn’t as promised and when I made changes to website they didn’t correct the errors and lost business on advertising

I responded to there reply as they said and still wasn’t resolved didn’t care in my opinion stay away

Date of experience: January 19, 2024

Not very easy to communicate with this company. Once they sign you up and take your subscription payment, They put up their auto reply wall. Support staff are good once you get through to them. However does not make up for fact that it does not communicate well with its paying customers. Does not explain well what product you are signing up

Date of experience: April 16, 2024