New Member
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1 Message
My google account won't let me sign in from another device.
My phone was lost/stolen and my google account was linked to it. When I try and sign in from another phone it tells me my password ain't right. Recovery option is not working. How do I access my Gmail without the phone it was linked too . I've tried the options google has given me.
ATTHelp
Community Support
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232K Messages
3 years ago
We're here to help point you in the right direction for your google account @Carlosredding.
Since you mentioned you are unable to sign into your Google account, you would need to reach out to Google support. They would be the ones who can assist you in getting back into your account.
We hope this helps and thank you for contacting AT&T Community Forums.
Samantha, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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117.5K Messages
3 years ago
Your carrier has no option to help you with user locks or user passwords like Apple ID or Google ID. Have you tried using find my phone or Android Device Manager on a device that already has your Google account on it?
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