SUPPLY VENDOR FIRST CONTACT WITH UNVERSITY HEALTH SYSTEM
Supply Vendors first contact with the Health System should be through the Inventory Management Department. The office is located at University Hospital, Sky Tower, Level B, 4502 Medical Drive, San Antonio, TX 78229-4493, Phone: 210-743-3626, Fax: 210-702-6230.
Sales Representatives may visit the Inventory Management office between 9:30 a.m. and 3 p.m. by appointment only. Sales Representatives requesting appointments with Inventory Management personnel may do so through the Materials Department at 210-743-3626, Monday – Friday. Please note Representatives who arrive without an appointment will not be seen.
The Health System requires all vendors that will have access to any of our facilities as a vendor or contractor to obtain a credential. The Health System has partnered with Vendor Credentialing Service, LLC. d/b/a Symplr (“Symplr”) to provide credentialing services for the Health System. Vendor or contractor is solely responsible for any and all costs incurred by it as part of the credentialing process. NOTE: This process only applies to the awarded Respondent(s). Awarded vendors or contractors must have all employees that will be inside any Health System facility submit to this process. Only those approved employees will be allowed to enter any Health System facility.
Credentialing Process for All vendors (except for Construction Services Contractors, General Contractors, Subcontractors Architects, Engineers, etc.): Please visit www.symplr.com to complete vendor credentialing.
Credentialing Process for Construction Services (General Contractors, Subcontractors Architects, Engineers, etc.): Contact Symplr at GC@symplr.com and designate your preferred sign-up option.
(a) Individual Invitation: If you select this option, each individual contractor’s employees will receive a personal URL inviting them to complete the credentialing process for on-site work.
(b) Corporate Invitation: If you select this option, a main contact from your organization will sign an agreement and receive access to a free manager account with Symplr. This person will then send out the invites to all contractors’ employees that need to complete the credentialing process for on site work.
Appointments with Health System staff and physicians must be made directly with the respective department through Symplr.
Appointments with the Health System staff and physicians must be made directly with the respective department through Symplr. The Sales Representative must check in at the Information Desk and must sign in at the vendor credentialing kiosk located throughout facilities within the Health System. Sales Representatives are not allowed to directly contact Health System personnel without having gone through this process in addition to contacting the Inventory Management Department.
Failure to appropriately wear the badge will result in the Vendor Representative being escorted off the premises by the Health System Police Officers. A second failure will result in the Vendor Representative being banned